Description de REACH

Reconnue par des milliers de clients et les "avis cinq étoiles" pour le prouver, cette solution est si facile à utiliser que vous pourrez démarrer en 30 minutes seulement. Choisissez parmi plus de 100 applications et modèles pour afficher les emplois du temps, les réseaux sociaux, les vidéos, la météo, le trafic, les alertes et vos annonces importantes. Forfaits disponibles à partir de 30 $ par mois (sans engagement), qui incluent une assistance illimitée, une formation et des comptes utilisateur. Cette solution d'affichage est idéale pour les clients qui recherchent une solution peu coûteuse et facile d'utilisation. Obtenez une version d'essai gratuite dès maintenant !

Qui utilise REACH ?

REACH est adopté par de nombreux secteurs tels que l'automobile, la grande industrie, l'éducation, la finance, le gouvernement, la santé, la fabrication, la restauration, le commerce de détail, les centres de fitness/loisirs, etc.

Vidéo de REACH
REACH Logiciel - 1 REACH Logiciel - 2 REACH Logiciel - 3 REACH Logiciel - 4 REACH Logiciel - 5

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Avis sur REACH

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,6
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
82%
4
16%
3
1%
2
0%
Jeff
Jeff
Director of Design + Digital (É.-U.)
Utilisateur LinkedIn vérifié
Institutions religieuses, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Solid Piece of Software - Offering Custom Branding and Integrations

5,0 il y a 4 ans

Commentaires : I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Avantages :

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Inconvénients :

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free. Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability. I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Wayne
Wayne
Web & Digital Developer (Canada)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

An honest consumer review for the Reach CMS

4,0 il y a 3 ans

Commentaires : Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Avantages :

Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Inconvénients :

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Utilisateur vérifié
Chief Operating Officer (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for First Impressions

3,0 il y a 4 ans

Avantages :

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Inconvénients :

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Christine
Assistant to the Director (É.-U.)
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Communicate Like a Pro

5,0 il y a 2 ans

Commentaires : From the start I knew I was dealing with a professional company. The training was very helpful and the fact that we can onboard any other person, at any other time, for free, is great. I was able to utilize the software right away and didn't really need a lot of support. When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays. I'm glad that I did my homework and chose a winner.

Avantages :

I love that it is easy to use and very intuitive. I didn't want to have to buy special hardware or be a tech genius to operate it. I need plug and play and that is what I have. The other thing that I like about Reach is that when I have questions, I get excellent support.

Inconvénients :

I like the designing content features the least because they are not as user friendly or intuitive as other design software out there. Although, having said that, once you spend the time and get used to the nuances, you can create some very nice content.

Betsy
Marketing Manager (É.-U.)
Secteur maritime, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Solid foundation with flexibility to grow/expand

5,0 il y a 8 mois

Commentaires : We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality.

Avantages :

The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.

Inconvénients :

One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.