par SimpleTexting4.7/5 102 avis Écrivez votre avis !
Pour qui ?
Le marketing mobile permet à toute entreprise ou organisation d'atteindre des individus où qu'ils se trouvent avec un simple message texte. Envoyez et recevez des SMS à partir d'un code court à 6 chiffres ou activez la fonction texte de votre numéro actuel.
Notes moyennes102 avis
- Note globale 4.7/5
- Facilité d'utilisation 4.6/5
- Service client 4.9/5
- Fonctionnalités 4.5/5
- Rapport qualité-prix 4.7/5
Informations sur le produit
- À partir de 25,00 $US/mois
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2011
En savoir plus sur SimpleTexting
Envoyer des SMS en masse. Fournir un service client. Créer des campagnes automatisées. SimpleTexting vous permet de tout faire. Il y a une raison pour laquelle les entreprises Fortune 500 et les PME choisissent SimpleTexting pour atteindre leur public : SimpleTexting fonctionne vraiment. L'éditeur propose des tarifs flexibles et des fonctionnalités conçues pour vous aider à développer votre activité. Que vous ayez besoin d'envoyer des messages à plusieurs milliers de destinataires ou d'avoir des conversations en tête-à-tête, SimpleTexting vous permet de tout faire plus facilement. Et grâce à l'application mobile, vous pouvez même gérer votre activité où que vous soyez.
SimpleTexting - Fonctionnalités
- Codes courts
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des contacts
- Jeux concours par SMS
- Messagerie bidirectionnelle
- Messagerie planifiée
- Mots-clés mobiles
- Personnalisation de messages
- Rapports et analyses
- Sondages et votes
Avis les plus utiles sur SimpleTexting
Publié le 23/03/2018
By FAR the BEST texting service on the market !
Commentaires: I dramatically improved my conversion rate for my radio customer acquisition campaigns.
Auto-responders - folks that text your short-code can be automatically enrolled in a marketing drip campaign or an ongoing content marketing campaign. We found that service to improve our app install ration by 40%.
Scale up - you can start with a low plan and just upgrade as you start using the service more. Once you're at the top, you're only paying /text!
Cost - Costs are very reasonable and super transparent. And if you want to go all in and get your very own shortcode, they can even help with that!
Self service - You can edit and improve your texts as you go, you usually don't have to wait for anyone
Customer service - AMAZING customer service. Real people that you can talk to over and over again. Super easy chat feature.
Group texting - If you want to send a message to everyone on your list, that's easy too.
No timestamp - Biggest con is that they don't have a timestamp when people subscribe; they just tell you when the date is. Not having the time makes it harder to optimize marketing campaigns.
Filtering - trying to navigate the lists and autodrip can be tricky because most pages don't have filtering or sorting functionality. You have to skim through the page looking for the list that you want
No "duplicate" feature - When trying to recreate an autoresponder campaign, you have to enter ever message in one at a time, which is time-consuming.
A/B Testing - This is more of a WISH than a CON since I don't think any service offers this - would be great if they would let users A/B test different text messages to see which ones produced more engagement - like email subject line tests.
Réponse de l'éditeur
envoyé par SimpleTexting le 02/04/2018
Thanks Javier for taking a few minutes to leave some comments and feedback! We always get excited when customers see such a benefit from using text messaging. With regard to your wish list, we're really focused on listening to our customers and delivering improvements wherever possible. Timestamps will be added to all list exports in the coming days, we think filtering, A/B testing and duplication are all great ideas and are on our roadmap so keep an eye out for these in the future.
Publié le 26/11/2019
Ease of use, simple UI make this a leader
Commentaires: Great UI. The "SimpleTexting" name says it all. it IS simple to use. A winner.
Avantages: The simple and quick to grasp user interface makes this tool a winner over all the others we tried. And we tried a lot of them. When using a texting software, you want to quickly add recipients, handle lists with no fuss, and get message out quickly and remotely. This excels at all of them. Especially since we use this 2-3 times per year for onsite events, coming back to it after a few months is a quick dive with minimal re-learning time.
Inconvénients: Renewals. The auto-renew feature was difficult to understand. I thought I paused the billing, but then it renewed automatically and we were re-charged. At first I was upset, but then found the menu for it in a bit of a non-intuitive location. They were nice and reversed that charge. I just made a note of it for the future. So just an FYI if you'd be using it periodically. Not a game killer though because the tool is so easy to use.
Réponse de l'éditeur
envoyé par SimpleTexting le 27/11/2019
Hey James! Thank you so much for the kind words. :) We're so happy to hear that you've found the platform so easy to use for your events. Also, we really appreciate your feedback on renewals and pausing your account. I'm bringing this back to my team so we can discuss how we might be able to make this process a bit more clear. Thanks again, and happy texting!
Publié le 30/12/2019
Great for engaging with Gen Z
Commentaires: Our remote organization works with teens all across the country, so Simple Texting is indispensable to getting our work done. Customer service is also excellent -- quick, painless, and friendly! I'd recommend it to anyone needing SMS marketing in their business or nonprofit.
Avantages: It's user-friendly and it integrates well with other apps, which is necessary for my work.
Inconvénients: One functionality that I would like is if I could filter the inbox based on lists of customers
Réponse de l'éditeur
envoyé par SimpleTexting le 02/01/2020
Hey Anika! Thank you for this kind review! We're so glad that you're able to communicate easily with the teens that you work with through SimpleTexting.
Also, thanks so much for the suggestion about sorting the Inbox based on lists of customers! I think that would be a great feature to have and I've already let my dev team know so they can add it to their list of features they'd like to roll out in the future. :)
In the meantime, a great way to filter your Inbox is to create sub-accounts for each of your lists. You can read more about how to create those here: https://simpletexting.com/features/multi-user-access/
Please feel free to email us if you have any questions on this at email@example.com, and thanks again!
Publié le 28/11/2018
Decent, but can not "replicate campaign" without some painful "cut and paste"
Avantages: Fairly easy to use. Why do I have to use more words? Meh.
Texts cannot be emulated to come "FROM" our own company name or a person in our company, so many of our recipients immediately opted OUT.
Also, it should be soooo simple to "replicate campaign" to send the same message again, with a few tweaks, or to a newly imported set of recipients. But no, it's a painful cut and paste each time.
Also, the system does not safe drafts?!
Réponse de l'éditeur
envoyé par SimpleTexting le 11/01/2019
Thank you for your feedback! We always appreciate customer suggestions and have implemented the ability duplicate past campaigns!
Publié le 10/12/2019
Great customer service!
Commentaires: So far, I love this software and I have already recommended it to other camping professionals who handle recruiting!
Avantages: What I like about this software is that I am able to contact recruits without using my own telephone number. I am able to save their contacts to the app and message recruits the same way I would on my personal phone, but I am not crowding up my personal messages app with contacts that I barely know.
Inconvénients: At first, when I was learning about the software in the free trial, I wasn't able to send as many messages as I was hoping (in order to see if the product fit what I actually did on a daily basis). However, I contacted customer support and they were more than happy to help me out so that I could communicate how I needed.
Réponse de l'éditeur
envoyé par SimpleTexting le 13/12/2019
Thanks for this review, Lauren! We're really glad you've been able to keep your personal phone and contact info private by using SimpleTexting for your recruiting-related communication. :D
Also, thanks for the feedback regarding the trial! As you know, we do provide 50 free messaging credits on our 2-week free trial, but we're always happy to talk through what makes the most sense for each individual user. :) Please don't hesitate to reach out to us if there's anything else we can do for you!