par EZ Texting4.2 / 5 57 avis Écrivez votre avis !
Pour qui ?
PME et franchises locales.
Notes moyennes57 avis
- Note globale 4.2 / 5
- Facilité d'utilisation 4.2 / 5
- Service client 3.8 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 3.8 / 5
Informations sur le produit
- À partir de 49,00 $US/mois
- Version gratuite Oui
- Essai gratuit Oui
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- EZ Texting
- Fondé en 2004
En savoir plus sur EZ Texting
Avec plus de 4 milliards de messages envoyés et plus de 50 000 clients, l'éditeur propose un service de marketing mobile facile à utiliser, à acheter et à personnaliser. Avec EZ Texting, lancer des campagnes de marketing mobile devient amusant, peu coûteux et rapide. Envoyez des SMS de masse aux États-Unis et au Canada à un coût avantageux et sans souci.
EZ Texting - Fonctionnalités
- Attribution de canal
- Ciblage contextuel
- Jeux concours par SMS
- Marketing localisé
- Messagerie texte
- Notifications push
- Suivi des engagements
- e-mail marketing
- Codes courts
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des contacts
- Jeux concours par SMS
- Messagerie bidirectionnelle
- Messagerie planifiée
- Mots-clés mobiles
- Personnalisation de messages
- Rapports et analyses
- Sondages et votes
Avis les plus utiles sur EZ Texting
Publié le 15/08/2018
There is better out there
Avantages: It is a great introductory level system, good for businesses or companys that have less that 100 contacts.
Inconvénients: If you are looking for something to use to run customer loyalty campaigns or reminders, I would try to find something else. Can get very messy if it is unorganized. There is no text automation or schedules. If you do not not create a group to text and enter each person into that group. Every phone number you have you must create a contact for and subsequently add them to where they need to go, this gets tedious with large contact lists especially since there is no way to upload data. It can get expensive, payment is based off how many "points" you buy and each SMS will cost you points. If you send about one SMS a week you will need to buy more points frequently.
Réponse de l'éditeur
envoyé par CallFire le 23/08/2018
Thank you for your review.
All accounts are equipped with Reminder and Drip Campaign functionality, as well as options to save commonly used templates and large contact uploads with online templates for greater ease of use.
I¿d strongly suggest you speak with our Client Success Team - they can provide tutorials, share best practices and help implement proven SMS strategies. In fact, they'll also provide guidance on how to reduce your costs with monthly plan based on your anticipated usage.
I invite you to give us a call at 424-268-8965.
Happy to work with you moving forward!
Publié le 11/02/2019
Beware: Your Unused Credits Expire!
Commentaires: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.
Avantages: It's relatively easy to learn how to use and the customer service chat works very quickly.
Inconvénients: BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.
Réponse de l'éditeur
envoyé par EZ Texting le 14/02/2019
Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too!
Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed.
Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732
Publié le 05/01/2017
The Great Automator!
Commentaires: If that's even a word! ... EzTexting has been great at keeping in touch with my clients and students no matter how near or far they may be. I teach several classes weekly and sending out reminders to sign-up has never been easier with it's scheduler. Just create the message and then select the day(s), time, and frequency and EzTexting does the rest. I dinged one star on ease of use because once you schedule a recurring text, it becomes a bit difficult if you want to amend it in some way be it the message, day, or time. I've also been able to use it for contests and to gauge opinions of several people at once instead of individually messaging them. If you're not already using EzTexting, I'd recommend you give it a try. If you're a smaller business or just getting started like I was, the free account is very generous. The one time I had to contact customer support was due to some glitch and they were very helpful.
Avantages: It's a labor saver!
Inconvénients: A slightly circumvolution method of editing/amending scheduled texts, but a minor con in my eyes.
Publié le 19/09/2018
The Best Pro is in their Name! So Easy to Use!
Commentaires: If you need to send a marketing message, a coupon for tracking purposes, or want to hear back directly from your customers, this is the best software on the market for those needs! I suggest creating a campaign around texting and offer discounts and coupons with codes you can track to see when is the best time for delivery, etc. and that is so super easy with EZ!
Avantages: This software is so very easy to use - for any level of marketing experience. Anyone trying to reach a mass amount of customers with one simple message should really consider texting software and EZ Texting is the best out there, hands down!
Inconvénients: I would like for there to be a way to send pictures universally through this software and there currently is not.
Publié le 15/10/2019
Almost perfect texting app!
Avantages: I love the ease of use of the interface, importing mass contacts, and the ability to export bounced messages.
Inconvénients: I wish the platform made it a little more intuitive to add a new solo contact with additional information while composing a message. For example, when I type a new phone number, I'd like it to prompt me for the person's name and other information right from within the compose window.