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Mozeo serves clients of all sizes in various markets throughout the US and Canada.

Notes moyennes

43 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 5,00 $US/unique
  • Prix 5¢ per message add-ons available
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Mozeo
  • https://www.mozeo.com
  • Fondé en 2007

En savoir plus sur Mozeo

With thousands of customers, Mozeo is perfect for beginners and experts alike. You'll get 24/7 access to a feature loaded dashboard that includes contact management, mobile keywords, SMS, MMS, text conversations, reports and more. Best of all, our support is unmatched - we've had a 99% customer satisfaction rating for three years running.

Mozeo - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Logiciels équivalents

Avis les plus utiles sur Mozeo

Easy to use for text campaigns

Publié le 02/01/2018
Utilisateur vérifié
Marketing Coordinator
13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns.

Avantages: My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes.

Inconvénients: When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole.

Mozeo has really helped me with staffing cases efficiently and easily.

Publié le 15/05/2018
Malkie R.
Director of Case Management
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time.

Inconvénients: Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful.
Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact?
Third, very little character limit when texting individually with providers.
Lastly, the emails should have option to have regular text bodies...not sections and stuff.

Mozeo is a very reliable service with great customer support. No problem getting questions answered

Publié le 15/05/2018
Jay H.
Owner/Agent
Assurance, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I'm able to reach/contact my clients quickly and receive better communication back from them.

Avantages: The software is easy to use and very simple to navigate.
Text messages are sent fast, never heard of a text not being received.
The cost is easy to manage for a small business (pay as go or as needed)

Inconvénients: Cannot target a certain group(s) or list with text messaging, must text entire list.
Does not identify the person texting you back on email the notification.
Cannot not respond to emailed text when away from your computer.

Very helpful for my company's business to run smoothly.

Publié le 16/05/2018
Lauren R.
HR
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Now that picture messages have been added to the software, it's a great tool to use as a texting device, not having to use your own phone.

Inconvénients: I don't like that there are a limited number of words per text message, it's frustrating to have to send more than one message broken apart.

Great service for the price. Text keyword registration is very useful.

Publié le 13/02/2018
Austin R.
Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: I like the pay and text as you go model that lets you purchase texts in bulk and schedule texts to be sent out to all of the people who have registered using your dedicated purchased keywords. We use this for registering participants for particular marketing advertisements.

Inconvénients: The short code number is shared by several businesses, so if the people registering with your keywords mistype them they will inadvertently be interacting with other businesses. Also, the dashboard interface is awkward when trying to see if people have tried to contact you via the conversations section.

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