BigTree

BigTree


Pour qui ?

Anyone looking to start a delivery service in general. Our product was originally geared towards restaurant delivery services in mind but has grown to be able to facilitate virtually any type.


Notes moyennes

6 avis
  • 3.5 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 3.5 / 5
    Service client
  • 1 / 5
    Fonctionnalités
  • 1 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
    $99/mois
  • Prix
    https://www.bigtreesolutions.com/pricing
  • Version gratuite
    Non
  • Version d'essai gratuite
    Oui
  • Déploiement
    Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation
    Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide
    Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • BigTree Solutions
  • http://www.bigtreesolutions.com/
  • Fondé en 2010

À propos de ce logiciel

BigTree Solutions is the leader in RDS Software for a number of reasons. From providing the best onboarding and client training to maintaining and regularly upgrading the software based on the votes of our clients, we maintain our position as the best solution for an RDS of any size.

With over 200+ current clients both nationally and internationally, we are positive that you will love our software and our service.


BigTree - Fonctionnalités

  • Analyse de l'évolution des ventes
  • Commande en ligne
  • Fonctions pour restaurants
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des menus
  • Prise en charge des cartes de fidélité
  • Routage
  • Suivi des livraisons

Avis les plus utiles sur BigTree

BAD EXPERIENCE: Please think twice about signing up with Big Tree/ Deliver Logic.

  Traduire avec Google Translate
1/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix

Commentaires: Nothing. Bad customer service and bad business motto.

Inconvénients: I have experienced the worse with this unexperienced and naive business. They wasted almost 24 hours of my time. I thought about giving them a try but later experienced that they are more after the money and not about the needs of the client. I cancelled because they are greedy and want to charge me per order for not wanting to promote their business information on my website. I paid the start up fee and when I told them to remove their business information they said that my fee per order will bump up per order. Go with another business and make sure to do a very good search because they use different names (Delivery logic, Big tree solutions and I think also RDS.) You will be disappointed to use this service. Big Tree Solutions is a business that just started and hasn't nailed customer service. Not promoting their information on our website is very important because of confidentiality and because we don't want our competitors or clients to find out what software we are using. I hope that this experience helps them learn and that they don't make this error again with another client. Shame on this business. They just lost a client that generates 6 figures. Storelist, LLC.
Minnesota Business Owner

Software

  Traduire avec Google Translate
2/5
Note globale
3 / 5
Facilité d'utilisation
Fonctionnalités
2 / 5
Support client
Rapport qualité-prix

Commentaires: There are no Bigtree solution reviews online, so I will give a review.
Compare to some of the online Restaurant ordering software companies, I like Big tree solutions, they are constantly upgrading their services. My only issue is the monthly pricing, and no credit card processing choices. Big tree automatically enrolls new Clients with blue pay credit card processing services, blue pay charges above the general average credit card companies. Also, upgrading your big tree solution software templates does not guarantee you will use it else where in future, It will cost the same as purchasing a new software from a different company.
I like to remain anonymous because I do not want to receive any query or retraction emails from Bigtree.

Réponse de l'éditeur

envoyé par BigTree Solutions le 15/04/2016

Thank you for the review. As for the Credit Card processing, we have never known one of our clients to not get identical pricing or better to an existing processors rates.

Bluepay has had exceptional service but most importantly created special technology that drastically cuts down on our clients customer support issues. Their system allows us to change a charge without having to re-authorize a card. Other processors dont allow for this.
The benefit here is so if a customer makes a change to their order, their credit card is not authorized two times. Doing this puts a hold of double the amount and the customer gets upset.

As far as upgrading the software template, can you please elaborate on this. We offer design services for our clients. Our clients also have the freedom to have a third party design. If we do design your website, the design files would be owned by you the clients. If you choose to leave, you take the design with you!

Thank you for the review!

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