ClicData

ClicData meilleur tableau

Avantages :

Ça m'a permis d'améliorer la qualité du service et ça m'a surtout permis à identifier les moyens réduire mes dépenses

Inconvénients :

Ce n'était pas facile de pouvoir s'adapter

Most Effective and Efficient business solution

Commentaires : Now, I can make more detailed and fantastic business reports to analyse the data. I had switched from different business management or dashboard creating software, but find the ClicData to be the best. It is straightforward to use and helpful. The pricing of the software is also justified as compared to the features it offers. I would recommend this software to all the business to analyse their data.

Avantages :

ClicData is very helpful for any business owner whether small or big to create a fantastic business data reports and powerful dashboards. These dashboards are very helpful for the business to make crucial decisions and strategies for their growth. Its user interface is of great help and very easy to use. ClicData enables the user to import the data from several sources easily by just drag and drop it. It is straightforward to create dashboards to analyse the complete data about the business. It is a cross-platform software which means a user can access the panel from different operating systems. ClicData also enables the user to share the dashboards with the team members or other places on the internet. If any data is updated, instead of updating the data, it is automatically updated. Users can easily customise the dashboards instead of using the templates provided. They have provided tutorials also on how to use the software more efficiently.

Inconvénients :

It will take a while at the beginning for a new user to get familiar with the interface. I have faced some hang issues while using the device. I need more templates for specific projects like data comparison, etc.

Clicdata Simplicity Towards Perfection

Commentaires : I build solutions for customers by taking their available data and adding valuable information to this data, such as risk management models. Doing this in manual reporting, traditional Word, Excl or PDF reports are no longer what they are looking for and Business Intelligence are becoming more and more the requirement. However, some customers simply do not have the time nor the money to spend on rolling this out or to buy a BI solution if they only have a requirement for a few users. These customers then generally try to get this through a 3rd party supplier. This can be through customised software or by being a distributor of a BI product. My model works around BI, not install and roll it out but simply to build a solution in my licensed platform and to provide the customer with the amount of users they require and not to force them to take a minimum amount of licenses. The Clicdata pricing model along with the ease of use to develop dashboards allows me to provide customers to have access to what they are looking for, without having to pay huge amounts of money towards aspects they don't need or require. Clicdata therefor works perfectly for me, as a reporting tool in my own business as well as for my customers.

Avantages :

My business revolves around providing solutions to my own customers, mostly to streamline aspects such as reporting, mostly in the Logistics and Transport industry. This requires integration with different software solutions and Clicdata allows me to integrate seamlessly with other 3rd party softeware. The support team are extremely efficient and there has been no issue to integrate any of the 3rd party software at any stage. Transforming data, in order to further streamline the output, is simple and easy and the drag and drop functionality and testing of queries makes it easy for non-developers to perform several functions without assistance. Building dashboards are also extremely easy with a drag and drop function to easily create draft graphs, tables, etc. Streamlining your drafts are also simple and easy with functions available to filter and sort data without too much query writing to get to the applicable output. Further covers the Q&A section most of that what you are looking for and you can build what you want out of this information without having to involve their support team often. This in itself allows you to get to publishing dashboards far more rapidly as would be the case with other BI Products that can be a bit more complex in this regard. Lastly, I found the way that Clicdata allows you to do the Dashboard layout very useful and simple and that it allows for a very simple yet pleasing on the eye output once you have completed your dashboards.

Inconvénients :

There is not an aspect that I dislike in the software other than missing a couple of features that I have used in other solutions before. One feature, forecasting, is currently not available in Clicdata and is something that I used a lot in the past and that was popular with my customers. Also, and I understand that this is more complex, I miss utilising a prediction model in conjunction with Business Intelligence visualisation. I utilise this in my business solutions to my customers and would prefer to use one solution in stead of two different solution.

Great Product / Customer Service So Bad I Won't Recommend

Commentaires : Unfortunately, you only remember the way any company treated you in the last interaction and they fell far short of any reasonable expectations of customer service. The least they could have offered was to credit me the remaining time left on the subscription, which would have been 11 months and approximately 22 days. This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to. Basically, if they would have responded in a timely manner and credited me, my overall opinion and ratings would have been higher.

Avantages :

I loved the fact that I was able to get up and running with the product very easily. The few questions I had were covered by the onboarding. My initial feelings about the product were great, if it weren't for the fact that our business wasn't ready for this tool, I would have renewed.

Inconvénients :

Customer Service and Billing. Just try to get in touch with someone about canceling your subscription and there is no one around to answer your questions/talk to. Then they automatically renew, even though you have been trying to cancel. When they finally cancelled my service, they refused to respond to my inquiries regarding refunding me the auto renewed subscription that I was actively trying to cancel.

Fantastic interactive visuals

Commentaires : I use this daily and find it more and more interesting, on some occasions you run into a hurdle but there's always a workaround. I would definitely recommend this to companies needing to create interesting visuals for KPIs.

Avantages :

The support work is brilliant, easy to book a session and you can resolve multiple issues in a session, the ticket system also works really well. The dashboards are easy to create, the transformations are more complex but can produce some meaningful data, the users and role are easy to setup.

Inconvénients :

I would like there to be more customer involvement for new development, I know the company will have a vision in mind but the users will be thinking of new creative ideas every day so would be good to have a voting platform where you can make a suggestion and it be voted on by the community