17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Ringostat
Description de Ringostat
Découvrez quelles publicités génèrent des appels.
Si votre entreprise est dépendante de la qualité des conversations avec les clients, la solution Ringostat est faite pour vous. Avec Ringostat, vous verrez quelle annonce, campagne ou mot-clé a attiré l'attention de vos clients.
Utilisez les possibilités de suivi des appels pour maximiser les résultats du marketing et générer plus de ventes à budget égal. Ringostat dispose de tout ce dont vous avez besoin pour accomplir votre tâche le plus efficacement possible : 97 % de précision, script de substitution intelligent, segmentation des appels, enregistrement et écoute des appels, etc.
Qui utilise Ringostat ?
Les propriétaires et les commerçants du site web qui dépensent plus de 500 dollars/mois en publicité PPC et obtiennent plus de 50 % des conversions par téléphone.
Ringostat ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Ringostat
Alternatives à Ringostat
Avis sur Ringostat
Right solution for analytics of calls
Commentaires : We have a great experience with Ringostat for more than a year already. It's a company that definitely worth checking it. What we like most is communication with support and customer success teams that are always ready to solve our issues quickly. We are also quite impressed with this company's growth. They release updates every month, and we always read their digest of updates to discover new features and opportunities.
Avantages :
There are two main goals in our business: 1. Analytics of all calls from the website, especially by targeting that we launch. 2. Analytics of calls that come from the Facebook group. And Ringostat is a service that helped us to realize both of them. We implemented call tracking to understand whether the targeting we launched brought a relevant audience. To do so, we used Ringostat's reports. A platform provides default ones, but we made a custom. By the way, custom reports are available for more than 30 parameters, so we had a wide range of options. We as well used call tracking for analytics of calls that come from our Facebook page. It was quite important as we provide lots of activities on our Facebook and put a lot of force on the content. To understand whether our investments in social networks actually work, we are using end-to-end analytics. It shows the ROI for each advertising channel.
Inconvénients :
We didn't have any difficulties in usage. Our experience of communication with company is great. And we easily got how to use Ringostat to double our revenue so our feedback is positive, nothing to complain about.
Best tool for tracking calls
Commentaires : This platform helped us to define ads that didn't bring us money. We stopped these campaigns and changed the texts so now our customers better understand us. Ringostat's tools helped us a lot in this case. We were also pretty much surprised by the speed of the reaction of their technical support team. These guys provided us with all the needed instructions and quickly launched the project. Ringostat also has a knowledge base and a blog where we found out some useful information about call tracking and cloud PBX usage. So our overall experience was great.
Avantages :
We receive lots of calls each day, so it was crucial for us to process them and define junk ones. Our company also needed to control sales reps and their work as well as the number of missed calls. But for sure, our main goal was to track sources of calls to optimize advertising budgets. That's why we bought call tracking and cloud PBX. These tools fully covered our needs. Ringostat's virtual PBX gave us the opportunity to listen to the recordings of conversations. We considered the shortest ones as junk and listened to all of them to discover that users were confused by the text of one of our ads. That's how we reduced the number of not appropriate requests. We also used Ringostat's default reports to discover the effectiveness of advertisings.
Inconvénients :
We were new to call tracking and cloud PBX so it was hard for us to immediately get all the opportunities of these features. There are lots of different options offered by Ringostat so we were confused at the early beginning.
Dedicated and service minded. Smart toolset.
Commentaires : Knowledge
Avantages :
Dedicated Service, Nice people Ringostat has a killer feature with a wow effect and people to help you set it up. It makes it easy to impress new users on your website and to measure the impact on incoming calls that people make when they are on the website. But the bad thing about that is that for me, I actually received too many disturbing calls and it interrupted my daily routines.
Inconvénients :
Unfortunately, it was hard for an end client to get used to using in combination with their own internal call forwarding system, so we had some issues when testing it with four different users, as they would not always understand that the call was from the Ringostatsystem. Secondly, a third-party provider of local phone numbers had misused the phone number that was in use for my client in a way that they received angry calls from people that were not trying to reach them, but another company for complaining about Phone terror. I later found that the phonenumber is use was registered on the norwegian list for plhonenumbers never to pick up calls fram, as it was deemed a Phone terror number. There were actually a lot of articles about one of the spammers who had been using this number earlier on. This cost both me and my client valuable time and was hurtful for the brand experience. We decided then to not use the software anymore.
Great telephony for the support and sales department
Commentaires : We use Ringostat for our own needs and also recommend it to our clients if we see that it will be useful to them. Our company specializes in providing customer support services for Ukrainian companies and markets in Europe and the US. Therefore, it is important for both us and our clients to stay in touch. When choosing a solution for this, we decided on Ringostat because the platform is well-known and has a good reputation. We have never regretted it. The team is always quickly changing telephony settings if necessary. Ringostat also has a lot of reports to track the productivity of the sales and technical support departments.
Avantages :
A wide range of options for different needs. It is possible to easily control the sales and support departments and connect them into a single telephone network.
Inconvénients :
So far, we haven't noticed any flaws. Nothing to add.
Platform for advertising campaigns optimization
Commentaires : Our main goal was to optimize advertising campaigns and Ringostat did a great job to help us in that. We also want to mention our experience with tech support which was great. Guys replied to all our questions super quickly, they also helped with project settings. Ringostat also has a customer success team that as well helped us a lot. That's why our overall experience is a good one and we want to recommend Ringostat to every company that is looking for budget and campaign optimization.
Avantages :
Our company was searching for a tool that would allow optimizing ad campaigns. We were comparing different tools and companies, but all in all, we decided to choose Ringostat. This company offers unique opportunities for a business, and its tech support surprised us with their responsiveness and involvement; they were always ready to help. For campaign optimization, we tried two products: call tracking (as our company gets more than 20% of all requests by phone) and end-to-end analytics. We used call tracking to define sources of calls and keywords of companies; as a result, we mentioned that some campaigns bring junk leads. After that, we listened to the recordings of calls and found out that keywords that we used in ads brought not a relevant audience. That's how we stopped these campaigns and launched more appropriate ones. End-to-end analytics helped us to see the cost recovery of investments in ads. Furthermore, we used a callback to increase the conversion in the call. And Ringostat's callback fully covered our needs.
Inconvénients :
There is reallly nothing we can complain about. Probably the interface may seem not the most intuitive one but tech support and knowledge base cover these issues. So we never felt confused or lost in the Ringostat account.
