Qui utilise Mews ?

La flexibilité de la plateforme permet à Mews de répondre aux besoins de toutes les envergures, qu'il s'agisse d'hôtels de charme, de résidences hôtelières, de maisons d'hôtes, de groupes hôteliers internationaux ou de chaînes d'hôtels.

Description de Mews

La solution de gestion de propriétés basée sur le cloud la plus innovante pour les hôtels et les auberges. Automatisez les tâches manuelles, les paiements, la gestion des réservations, la vente incitative, l'enregistrement en ligne, l'entretien ménager et la comptabilité, ce qui vous permet de vous concentrer sur la création d'excellentes expériences client. Son design moderne et intuitif permet aux nouveaux utilisateurs de se situer facilement tout en accédant à tous les outils et rapports dont vous avez besoin depuis votre PMS.

Informations sur Mews

Mews

http://mewssystems.com/en/

Fondé en 2012

Prix de Mews

Mews n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Mews - Fonctionnalités

Logiciels de gestion hôtelière
Automatisation du marketing
CRM
Carte de fidélité
Comptabilité intégrée
Gestion de la maintenance
Gestion des employés
Intégration GDS et OTA
Point de vente (PDV)
Pour locations saisonnières
Prise en charge de plusieurs établissements
Propriété unique
Réservation en ligne
Séjour prolongé
Traiteurs

Avis sur Mews

Afficher 5 avis sur 30

Note globale
4,9/5
Facilité d'utilisation
4,9/5
Service client
5/5
Fonctionnalités
4,9/5
Rapport qualité-prix
5/5
Catarina J.
Director Of Operations
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/10/2018

"Finally a user friendly PMS that works"

Commentaires: Mews is an amazing software, that has a simple solution for many complex data processes and makes the team and the guests spend less time with burocracy.

Avantages: I love the easy use of the software, the constant improvement and the help service on the minute makes it for me the best PMS ever developed.

Inconvénients: The room plan but I am getting used to it.

  • Provenance de l'utilisateur 
  • Publié le 01/10/2018
Helena V.
General Manager
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/11/2016

"Perfection at its bets"

Commentaires: We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. Its easy to use, has number of great functions and everything is just logical. With more and more interfaces being build it gets even better. Their customer service is always there to help and assist and the FAQ are just the best as it is done in the way of short videos and not just texts. Costs of the system are much lower than any other, as you do not pay any large installation costs or fixed monthly fees. You only pay as much as you use the system and how much the system help you - which is a fair way of pricing.

Avantages: As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. Its easy to use so training my staff does not take too long as its very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.

Inconvénients: I like everything so its impossible for me to answer this.

  • Provenance de l'utilisateur 
  • Publié le 18/11/2016
Vicky B.
Sales Executive
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 01/06/2016

"Customer experience through technological advance!!!!"

Commentaires: Pros:
1)Save money using online tools (online check -in/out, online payments etc
2)sell more using integrations with channel managers and revenue managers
3)Guest satisfaction with Navigator application as a mobile concierge
4)Great support 24/7
Cons: The only thing i can say is that a cloud web based system is a new world in which we have to adjust.

  • Provenance de l'utilisateur 
  • Publié le 01/06/2016
U S.
Reception
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/09/2016

"Great PMS made of the guys's passion, which is growing everyday basis, with great & humanly support!"

Commentaires: First of all it's pity that we can't to talk face to face to you interested in Mews;)
If you ask us "experience", the first thing which comes to our mind is "people", we mean the Mews staff. Their passion for this industry, confidence in their product, patience for customers questions are the first experience we had with them.
Yes the system is GREAT, or we should put -EST (if there ever is anything better, we'd love to see).
But what made us finally decide to use Mews is those guys;)

Avantages: The most? It's so hard to tell since all the features are so good. You can feel the philosophy, and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and so convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Mews staff behind the system;)

Inconvénients: Well, we thought for a while, but there is nothing we don't like about Mews.
The thing is whenever we have some sort of requests or want some features to be changed into certain ways, these guys are very open to customers' opinions. So these things don't come up to our mind as "cons".

  • Provenance de l'utilisateur 
  • Publié le 03/09/2016
Marius I.
Revenue Manager
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/09/2017

"Best PMS ever! Happy to have joined the Revolution!"

Commentaires: We got faster check-in time, it reduced the overall work in the reception.

Avantages: The design and the funcionality. It's easy to use, everything it's where it should be. It can be integrated with various softwares. The reports Mews generates are amazing and the Rate Management is every revenue manager's dream.

Inconvénients: Lets say that some implamentations take a long time to be developed. Sometimes the system is lagging, but on verry few ocasions. I´m a verry happy client in general.

  • Provenance de l'utilisateur 
  • Publié le 29/09/2017