Description de Skubana

Imaginez que votre logiciel d'expédition dispose de capacités d'inventaire multicanal. Imaginez que vos bons de commande soient synchronisés avec vos analyses. Imaginez que vous puissiez combiner tous les outils logiciels que vous utilisez actuellement pour gérer votre entreprise de commerce électronique sur une seule et même plateforme cloud centralisée, et ce pour un coût minimal. Ne rêvez plus, car Skubana est en train de changer la façon dont les acteurs du commerce électronique gèrent leurs opérations d'arrière-plan. Inscrivez-vous aujourd'hui pour découvrir à quoi ressembleraient vos ventes si toute votre entreprise était synchronisée.

Qui utilise Skubana ?

Une plateforme ERP cloud tout-en-un de niveau entreprise, suffisamment évolutive pour prendre en charge les petites, moyennes et grandes entreprises de commerce électronique, le tout pour un coût minimal.

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Avis sur Skubana

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
84%
4
15%
3
1%
Eric
Eric
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Électronique grand public
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

5,0 il y a 5 ans

Avantages :

What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!

Inconvénients :

While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Utilisateur vérifié
Director of Operations (Canada)
Utilisateur LinkedIn vérifié
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great platform

5,0 il y a 3 ans

Commentaires : All in all I highly recommend this platform.

Avantages :

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Inconvénients :

Small bugs and annoyances which I know they are working on fixing.

Monica
Monica
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

3,0 il y a 3 ans

Avantages :

Web-Based Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Inconvénients :

Too many required "integration partners" and "connectors" in order to use the software. Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs. Inventory accuracy.

Utilisateur vérifié
Chief Digital Officer (Canada)
Utilisateur LinkedIn vérifié
Mode et vêtements, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Excellent software & support

5,0 il y a 3 ans

Commentaires : Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind

Avantages :

We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well. Highly recommend.

Inconvénients :

Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education. Steep learning curve.

paul
paul
Business Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Quit shopping and sign up now!

5,0 il y a 5 ans

Avantages :

Skubana has people you can actually talk to, they know their business and understand yours. If you're looking for a selling platform then look no further. I've been in contact and used many. Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn. Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked. Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs. And of course, you can't get the start up fees back. Stitch labs: My second favorite (behind Skubana) and actually a good company. I was with for a few years and they were good but still they're missing tools I needed which skubana has. Seller Cloud: paid the fees+ start up and never went live so it was a loss. I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit.