Qui utilise Petal Scheduling (PetalMD) ?

Les groupes de médecins (départements ou services médicaux), y compris les urgentologues, les cardiologues, les pédiatres, les radiologues, les gynécologues et de nombreux autres spécialistes.

Description de Petal Scheduling (PetalMD)

Petal Scheduling est la solution n° 1 de planification et de gestion des horaires pour les médecins au Canada. La planification des horaires est automatisée à l'aide d'un algorithme et d'une procédure étape par étape. Les horaires sont tenus à jour et sont accessibles à partir de n'importe quel appareil. Les notifications sont automatiquement envoyées aux utilisateurs concernés lorsque des modifications sont apportées.

La planification est partagée instantanément, accessible à partir de tout appareil et mise à jour en temps réel lorsque les quarts de travail sont échangés. Petal Scheduling est utilisée par 35 000 médecins canadiens.

Informations sur Petal Scheduling (PetalMD)

PetalMD

http://www.petalmd.com

Fondé en 2009

Prix de Petal Scheduling (PetalMD)

Petal Scheduling (PetalMD) est disponible en version gratuite et propose un essai gratuit. La version payante de Petal Scheduling (PetalMD) est disponible à partir de 15,00 $US/mois.

À partir de

15,00 $US/mois
Consulter les tarifs

Version gratuite

Oui

Essai gratuit

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Petal Scheduling (PetalMD) - Fonctionnalités

Logiciels de gestion pour cabinets médicaux
Conforme HIPAA
Dossier médical informatisé et partagé
Dossiers patients
Facturation des patients
Gestion des réclamations
Gestion des stocks
Inscription de patients
Planification des médecins
Planification des patients
Portail des patients
Prescription électronique
Prise en charge de plusieurs bureaux
Prise en charge de plusieurs médecins
Vérification de l'admissibilité à l'assurance
Conforme HIPAA
Emplacements multiples
Facturation
Fonction de glisser-déposer
Gestion des dossiers patients
Gestion des enseignants et du personnel scolaire
Gestion des médecins
Gestion des non-présentations
Planification des gardes
Planification des rendez-vous
Portail libre-service
Rendez-vous récurrents
Dossier médical informatisé HL7 Bridge
EDI
Entrée de lecture
Facturation
Fusion d'images
Gestion des listes d'attente
Gestion des réclamations
Intégration PACS
Piste d'audit
Planification des patients
Conforme HIPAA
Dossier médical informatisé
Facturation
Gestion de cabinet
Gestion des admissions
Gestion des vaccins
Messagerie SMS
Notes cliniques
Offres groupées personnalisées
Planification
Saisie des frais
Traitement des codes

Avis sur Petal Scheduling (PetalMD)

Afficher 5 avis sur 65

Note globale
4/5
Facilité d'utilisation
3,6/5
Service client
4/5
Fonctionnalités
3,7/5
Rapport qualité-prix
3,7/5
Utilisateur vérifié
Emergency Physician
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Physician lifestyles have been totally transformed"

Avantages: PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work. Docs can finally be there for their family, friends and themselves. Physicians who work at two sites or also have run a clinic outside the hospital no longer have to suffer hours by their computer and phone sorting through multiple trades when they are double-booked. Trades through a "marketplace" or directly between physicians are error-checked by the computer for schedule conflicts and updated to the master schedule in real-time. We no longer fax an updated copy of the schedule every few days to the hospital, not certain if the most recent version is the one posted; hospital clerical staff can have limited-access accounts to view the master schedule online. The technical support is always quick, helpful, and professional - the answer to my problem is always found. If your group is anything like my group, then they will have zero regrets going to this platform. I make the schedule for my department and I have found the scheduling system adaptive to our group's many unique needs.

Inconvénients: There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly. The training process was very helpful but becoming an expert in all the functionality of the schedule creation took me about 6-8 months to master (at least a couple of schedules). The scheduling system has to be meticulously programmed in its parameters or else it can do something really silly with people's schedules. Support has been great to adjust little rules to iron out these "bugs" in the rules I created with the PetalMD consultant. They always figure out a way to avoid similar problems in the future for me. We are now in our sixth iteration of the schedule and every round the schedule making gets easier. The mobile app does not have nearly as much functionality as the desktop website version. Some missing features can be very important like no error-checking for shift trades.

Réponse de l'éditeur

envoyé par PetalMD le 11/06/2018

Wow! Thank you for this amazing and complete review! We're really glad to see that you fully appreciate the time saved by our software; this is one of our goals!

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Jonathan tristan W.
Dr.
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"overall pretty good"

Commentaires: Better way to book off time.

Avantages: there are a number of different calendar views that make it easy to navigate. I can clearly see what I have booked off. I am able to see who is working with me during the day and who is available for trades. trades are straight forward.

Inconvénients: I book off months in advance and there are only a few options for time off, there should be more
Sometimes, my days off are dropped.
Printing can be hassle - I like a particular view which is sometimes hard to find in the list of options.
The more users the more confusing the trade situation. I usually have this ironed out before hand and then go into Petal to make the switch. Otherwise it moght be a bit more difficult.

Réponse de l'éditeur

envoyé par PetalMD le 11/06/2018

Hello Jonathan,

Thank you for your kind words about the calendar views and trade features! Please know that we are currently working on upgrading these features to make them easier to use.

As far as your comment on the time off functionality, the planner of a group can create the categories that s/he wants to allow the group to use. So you should check with your group planner. This is not a PetalMD limitation.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Jim D.
MD
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/03/2018

"Clunky would be an exaggeration when trying to be positive"

Avantages: that both hospitals I work at share this software. Of course, that stops march 31 when one hospital leaves Petal

Inconvénients: it is dysfunctional! If I post a shift for trade I cannot then choose that shift in exchange for a trade with someone else - it prevents me from doing exactly what I have requested. I have to remove my trade request in order to make a trade! Shifts up for trade are not visible on a calendar. I have to keep switching from the list of trades up on marketplace to my calendar then to the group calendar to see if some can accommodate the switch. Otherwise i have to click on each individual to see if they are free - incredibly painful! I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard

Réponse de l'éditeur

envoyé par PetalMD le 11/06/2018

Hello Jim,

It's unfortunate that the hospitals you work in will no longer be using PetalMD. We're truly sorry for the situation. Please know that we took note of your comments regarding the shift trade feature and that we are currently looking into ways to upgrade it. At the moment you still can initiate only 1 transaction by shift, but you can send it to multiple members in the same requests. We are still concentrating on improving this feature.

To show the marketplace offer in your personal calendar, you can select this option via the display button in your personal calendar. This option will remain the default, so no need to shuffle between your calendar and trade section. Thanks for your comments.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2018
Fiona M.
MD
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 17/03/2018

"I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier"

Avantages: I like the calendar format and ability to easily switch between specialty call schedules. I also like that I am able to use it on my phone as well as laptop.

Inconvénients: Inability with current package to let the software make the scheduling decisions. I understand that this due to the package that my department has purchased but it is an issue with my use of the software.
The second issue I have is the ease of use for scheduling is not that user friendly. I have to try things a couple of times to figure out the right way to do things. That said customer service is excellent and has always helped me figure out any issues I may have.

Réponse de l'éditeur

envoyé par PetalMD le 11/06/2018

Hello Fiona,

Thank you for your positive review of our customer service!

As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo :
https://www.petalmd.com/en-ca/scheduling-software-demo

  • Provenance de l'utilisateur 
  • Publié le 17/03/2018
Caitlin C.
Admin
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 16/03/2018

"Great system that is easy to use"

Avantages: PetalMd is easy to use. It displays the hospital call schedule in a clear way that is easy to navigate.

Inconvénients: The editing field in the "assigned physician" part of the scheduling section isn't formatted well. To add a comment or edit the time, you need to go to the dr list beside the schedule, go to the bottom and then scroll across to get to the wheel that allows you to open the edit page. It would be nice if it all displayed without having to scroll across.
It would also be nice if the administrator could add the contact information for the physicians in their department so that the physician didn't have to log on and do it themselves. There is a lot of missing contact info as a result.

Réponse de l'éditeur

envoyé par PetalMD le 11/06/2018

Hello Caitlin,

Thank you for your review! It's important to us that your hospital on-call schedule is clear and easy to navigate. We have a brand new module to manage contact information within your hospital by administrative member, ask our sales team for more information. Our goal is to save you time, after all.

Regarding your suggestion, we'll look into it. We have found in the past that screen size can be an issue. Have you looked into adjusting your screen resolution? Nonetheless, it's this kind of advice that helps us to improve our solutions, so again, thank you.

  • Provenance de l'utilisateur 
  • Publié le 16/03/2018