par FamilyID4.9 / 5 73 avis Écrivez votre avis !
Pour qui ?
Web-based registration management platform that enables program providers in school sports, camps, museums and other activities to create customizable registration forms for participants.
Notes moyennes73 avis
- Note globale 4.9 / 5
- Facilité d'utilisation 4.8 / 5
- Service client 4.9 / 5
- Fonctionnalités 4.8 / 5
- Rapport qualité-prix 4.8 / 5
Informations sur le produit
- Version gratuite Oui
- Essai gratuit Non
Cloud, SaaS, web
Formation en ligne en direct
Informations sur l'éditeur
- Fondé en 2010
FamilyID - Fonctionnalités
- Enquêtes et feedback
- Entrée en libre-service
- Formulaires personnalisables
- Gestion des badges
- Gestion des calendriers
- Gestion des contacts
- Gestion du marketing
- Inscription d'événements
- Inscription de cours
- Inscription de groupes
- Inscription en ligne
- Inscription sur place
- Suivi des participants
- Traitement des paiements
- Traitement des remboursements
- Analyse des données de jeu
- Gestion d'équipe
- Gestion des bénévoles
- Gestion des inscriptions
- Planification des installations
Avis les plus utiles sur FamilyID
Publié le 04/10/2016
Athletic Department Administrative Assistant
Commentaires: We've been using familyid for 3 years for our sports program. We have (3000) athletes playing (33) varsity sports and (50+) middle school sports that need to be track each year. Familyid allows our parents to register on-line, pay the District's required Participation Fee on-line, and up-load a copy of their physical all in the comfort of their home. I'm easily able to track who is actually cleared to tryout for a sport, and the report writing allows me to send a copy of the medical information to our Certified Athletic Trainers so they are aware of any issues that might come up during the season. I'm also able to send reports to our coaches with all of their athletes' contact and emergency information. At the end of each season, I'm able to send a final report to our Administration that highlights the participation and overall revenue for each sport. If you have a number of people participating in anything at your school and you need to easily track information and collect fees, familyid is the way to go. A number of our booster organizations are now using familyid to collect their booster dues. They love it too! The familyid staff is always attentive, helpful and patient with our parents. I highly recommend familyid for your school district or office.
Avantages: The report writing; the connection with paypal; the overall ease of manipulating the data to accommodate anyone and for any report.
Inconvénients: Can't think of anything!
Publié le 20/06/2019
Made my life so much easier!
Avantages: This has made the organization of sport physicals and concussion testing way more organized! I am able to easily identify kids and parents who need to submit their forms in a real time setting. It is user friendly!
Inconvénients: I wish the email was not the account identifier as people change their emails a lot and it makes for multiple accounts for the same student
Réponse de l'éditeur
envoyé par FamilyID le 24/06/2019
Hi there Meg,
Thank you SO much for taking time out of your busy day to provide feedback! It's folks like you who help us improve the platform each and every day!
It's always surprising to our Support Team when families create duplicate accounts, and I can imagine that can create headaches on your end.
We totally understand that emails change, jobs move, and sometimes people just flat out forget which email address they've used to create an account.
For that very reason, we do have functionality that allows anyone with a FamilyID account to update the email address associated with their account in just a few clicks.
If a family no longer has access to the email address associated with a FamilyID account, a text message with a 'reset code' can be sent to their mobile number.
Please know our team is here 7 days/wk. If any of your families need help resetting an email address just send them our way and we'll help them out!
Here to help,
VP Product & Support
Publié le 04/10/2016
payment option on Family ID Why??? Why???
Commentaires: I do not understand why there has to be a payment option of a sports fee on the FamilyID website!! We do not use it and it is very confusing to parents who have already paid on the school website like they are supposed to. It holds up the lines as most kids think they have cleared and parents did not "submit" submit'" through that area and I have to send them away. I know they are "supposed" to read the instructions but I don't understand why it has to be there in the first place. It is NOT one of our options!! I've meant to call you guys about this for 3 years now, thanks for giving me a place to offer my opinion. It's very time consuming to have to send the kids away and start them over again once they get it right. Can you please remove it from our registration page!!
Avantages: we don't have to try and read peoples handwriting any longer. It gives the coach everything they need.
Inconvénients: Giving the parents an option to pay for the sports fee on line. WE don't use this feature, it's very confusing to many parents who may have already paid on the school website and they can't figure out why they have to pay again, so they just click out which means they don't complete the registration and when the athlete comes into clear, they can't.
Publié le 20/09/2016
LOVE IT! Highly Recommend It
Commentaires: It has been a very positive experience. Our coaches love the live links as they can have approval status and emergency information at a touch of a button on their cell phones. Once an initial account is set up, our parents are able to sign up returning athletes in a matter of minutes.
Avantages: Familyid took all our forms and designed a registration for us in the beginning. It is easy to clone a registration, make any changes and have the next registration up and running with very little time spent. They listen to suggestions on improvements to their program and implements them. The internal fields were one of many wonderful improvements. I like how easy it is to send a note by clicking the "notify registrant" option. It has minimized the time it takes to complete the registration process. The report options are limitless.
Inconvénients: It only uses PayPal so it doesn't link with our current student accounting software.
Réponse de l'éditeur
envoyé par FamilyID le 22/09/2016
Thanks so much, Pam. We are working on additional payment integrations at this very moment. Let us know what payment software your school uses so we can put it on our list.
Publié le 23/08/2018
Avantages: Since incorporating FamilyID into our registration process, the program has become a one stop shop for our athletic office staff, coaches, and nursing staff for anything concerning rosters, medical history, emergency information, etc. Signing up for a sport in the Point Pleasant Borough School District has become paperless for the majority of the registration process. Parents appreciate the streamlined approach to registering their son or daughter for his/her sport and are less frustrated with the ever grow amount of forms required to complete. The staff at FamilyID is quick to respond to any questions or concerns our office has. They will provide webinars, conference calls, and/or online trainings regarding anything specific your school needs. All student athlete required Information is accessible in the office, on the field, or at home
Inconvénients: When updating for approval status the upload time can be slow.