dualmon

A flexible, easy to use system for remote access and support

Commentaires : Permits me to remote administer and provide support of multiple PC's in multiple locations.

Avantages :

Web-based, so nothing to install. Client computers only require an install to allow for unattended access. For "quick" remote connection a simple "server" login through the web and a code sent to the remote PC is all that's required. It is an excellent value for the cost - I've used far more expensive systems that were not faster, simpler or more capable. It allows me to access the PC's of a remote staff with just a few clicks, allows them to see what I'm doing for training purposes, and very efficiently puts a remote PC under my direct control.

Inconvénients :

For accessing PC's connected to multiple monitors, it requires manually toggling between the remote screens. It DOES allow access to all connected monitors, but sometimes the window you need is visible, but not in the panel you're viewing.

Very pleased with Dualmon

Commentaires : We use Dualmon to support pc's in multiple locations at our company. It makes for fast, easy connections. It allows us to troubleshoot issues as well as run remote processes with ease as if we were there. It's also great for remotely helping senior relatives with their pc problems without flying across the country just to get them back on FB! :o)

Avantages :

We support around 50 computers and Dualmon does what it's supposed to do. It connects quickly, allows transfers of files easily and is relatively simple to install. Their pricing is fair and they don't jack the rates every year. I also like that they inform you of an upcoming renewal. Some companies just slam your credit card and don't let you know its time. Customer service is responsive.

Inconvénients :

After having used similar software in the past, I honestly can't think of anything I don't like about Dualmon.

Dualmon vs LogMeIn

Avantages :

The cost of the software is hard to beat.

Inconvénients :

The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors

Good product. Happy customer.

Commentaires : Used in IT support environment. Connect nightly to remote locations to ensure backups are occurring as expected. Able to assist customers when they have problems.

Avantages :

Easy to use and install. Can invite other users to use the product. Can have more than one session open at the same time, saving me time with nightly tasks.

Inconvénients :

Wish two or more users could connect to a PC at the same time with different sessions. Similar to what Remote Desktop allows when used on a Windows server.

DualMon Remote Desktop has been a reliable and powerful tool

Commentaires : The user interface was intuitive, so users picked it up fast. The setup process was straightforward, and behind the scenes. The usersdidn't have to do any configuration. The connection was stable and reliable, with minimal lag, allowing us to work seamlessly without any disruptions.

Avantages :

DualMon Remote Desktop has been a game-changer for me. The ability to access my desktop remotely from anywhere has given me unparalleled flexibility in my work routine. Whether I'm traveling or working from home, I can easily connect to my office computer and seamlessly continue my work as if I were physically present in the office.

Inconvénients :

I would like to be able to remote into a dual monitor computer with a dual monitor computer and utilize both screens.