--- description: dualmon : qu'en pensent les utilisateurs ? Lisez les avis clients sur dualmon, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.fr/software/145125/dualmon-remote-access Page : 1/13\ Suivant: [Page suivante](https://www.capterra.fr/software/145125/dualmon-remote-access?page=2) > Une solution web sécurisée pour l'assistance à distance à la demande et l'accès à distance. Connexion de n'importe où, nombre illimité d'utilisateurs et de déploiements. > > Conclusion : 288 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise dualmon ? Service d'accès à distance de niveau entreprise pour les petites et moyennes entreprises. Les sessions d'assistance à distance illimitées à la demande sont idéales pour les entreprises d'assistance technique de toutes tailles. Des plans d'accès sans surveillance sont également disponibles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 288 Avis | | Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: dualmon - **Pays**: San Diego, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 19,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Chat en temps réel - Chat et messagerie - Contrôles/Permissions d'accès - Dépannage - Enregistrement de l'écran - Enregistrement de session - Outils de collaboration - Outils de diagnostic - Partage d'écran - Partage des fichiers - Rapports et analyses - Surveillance et gestion à distance - Transfert de fichiers ## Intégrations (2 au total) - Google Calendar - Microsoft Outlook ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de prise en main à distance](https://www.capterra.fr/directory/30928/remote-support/software) ## Catégories connexes - [Logiciels de prise en main à distance](https://www.capterra.fr/directory/30928/remote-support/software) - [Logiciels de bureau à distance](https://www.capterra.fr/directory/31955/remote-desktop/software) ## Logiciels similaires 1. [TeamViewer ONE](https://www.capterra.fr/software/122252/teamviewer) — 4.6/5 (11636 reviews) 2. [AnyDesk](https://www.capterra.fr/software/149595/anydesk) — 4.6/5 (1795 reviews) 3. [RemotePC](https://www.capterra.fr/software/173304/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.capterra.fr/software/181775/zoho-assist) — 4.7/5 (1472 reviews) 5. [GoToMyPC](https://www.capterra.fr/software/193062/gotomypc) — 4.8/5 (588 reviews) ## Avis ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 décembre 2017* | Taux de recommandation : 7.0/10 > > **Avantages**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Inconvénients**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16 juillet 2026* | Développement de programmes | Taux de recommandation : 9.0/10 > > **Avantages**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Inconvénients**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "conseillé" — 3.0/5 > **Cristian** | *3 août 2020* | Génie civil | Taux de recommandation : 4.0/10 > > **Avantages**: Il est facile à utiliser et à mettre en œuvre, il a plusieurs utilisateurs et son prix est très raisonnable. > > **Inconvénients**: Il est lent par rapport à d'autres logiciels similaires > > Expérience décente, devrait améliorer la vitesse ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Inconvénients**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *2 juillet 2026* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Inconvénients**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.fr/software/145125/dualmon-remote-access?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/145125/dualmon-remote-access) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées