Sparkrock

Long term NAV user

Commentaires : My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.

Avantages :

The flexibility of the product. The ability to use as much or as little as you want. The opportunity to expand as funds become available. The use of dimensions enables specific reporting requirements. The software is a Microsoft product so information is easily transferred to other Microsoft products. The introduction of a "search" function in recent upgrades is a simple function that I use almost everyday.

Inconvénients :

The accounts payable g/l batch report and sales invoice when originally printed cut off fields and customization's where necessary before they could be used.

Thankful for Our Move to Sparkrock

Commentaires : We implemented Sparkrock 2016 Finance in March 2018. Our organization has embraced the change to a new system and worked with Sparkrock to develop important changes to our processes. The system has provided our organization with the ability to have a complete paperless process for purchase requisitions, payment of invoices and employee expense reimbursements. We have utilized the Jet Reports to create effective reports for our end users. These reports have helped our managers stay on track with budget and have an up-to-date understanding of their financial position. Managers are seeing costs being charged to their budgets immediately and helping them make more accurate financial decisions. Financial Services has been able to utilize the system to create efficiencies in external reporting and seen increased ability to analysis our spending and key areas of performance. Throughout our journey with Sparkrock, we have always received excellent service from implementation through to support. Sparkrock is always willing to work with us to review new areas of efficiency and are here to help us implement new processes. We are very appreciative of our move to Sparkrock.

Avantages :

- ability to create paperless processes - approval routing for all areas of finance including purchase requisitions, employee expenses, journal and budget entries - ability to track the status of submitted items - end users can view attachments and invoices - easy to use reporting which you can customize to your needs - customer services

Inconvénients :

- cannot customize the web portal - the learning curve for back office users is higher than I expected. It took a long time to get everyone set up with screens that worked for them. - receiving function for end users

Review of Sparkrock

Commentaires : I am currently working on creating reports for each of our programs/funders as required both in Sparkrock and in Jet Reports. I have asked about this previously, but have not been given an answer. It would useful for the program to have saved report settings so the date/dimensions/filters do not have to be applied every single time.

Avantages :

I generally just work with A/P, but I do like how the support documentation is easily available. I no longer have to go through paper files to find things.

Inconvénients :

I notice that new users struggle to use the program when they first start. It's not as intuitive as I would like it to be.

An ERP software with great functionalities.

Avantages :

I like the fact that it has a great architecture with the help of which we are able to eliminate the lack of strategic focus. In my experience it has good functionalities in terms of financial, technical and HR aspects. With the help of Sparkrock we have a system that takes into account the payroll, administrative and HR functionalities under one platform.

Inconvénients :

As such there is nothing about Sparkrock that I had trouble with or liked least about it. However, implementing and using Sparkrock posed significant challenges initially especially to learn new skills, adapt new workflows. But in the end it is a great software to use.

Surprised at how easy the solution was to learn.

Commentaires : Great product. Great company. Would highly recommend.

Avantages :

This product is extremely user friendly and easy to navigate. The option of going paperless is fantastic (all AP invoices can be attached electronically). When you encounter an issue, the response from customer service is quick. The entire Sparkrock staff is extremely friendly and they are passionate about their product. They work with you to ensure an easy transition/upgrade.

Inconvénients :

They offer training videos in the customer support center but some are not thorough enough. I hope they release a tips and tricks for AP