Pour qui ?
Community managers débutants tout comme professionnels chevronnés. Des outils parfaits pour communautés de clients, marketing, recherche ou encore innovation.
Notes moyennes
29 avis- Note globale 4.6 / 5
- Facilité d'utilisation 4.3 / 5
- Service client 4.8 / 5
- Fonctionnalités 4.4 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Oui
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Déploiement
Cloud, SaaS, web
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Formation
Formation présentielle
Formation en ligne en direct
Webinaires
Documentation
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Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
Informations sur l'éditeur
- CMNTY
- https://cmnty.com
- Fondé en 2007
En savoir plus sur CMNTY Platform
La plateforme CMNTY est une solution intuitive tout-en-un pour créer des communautés en ligne qui favorisent l'interaction entre des personnes qui partagent une identité ou un intérêt. Grâce à son design élégant et à ses innombrables façons d'alimenter l'inspiration, cette plateforme améliore votre capacité à communiquer et à comprendre vraiment ce qui intéresse les autres, les motive et les préoccupe. Contrairement aux logiciels communautaires habituels, CMNTY propose plus qu'un simple forum et un blog.
CMNTY Platform - Fonctionnalités
- Analyse de texte
- Analyse des sentiments
- Analyse prédictive
- Analytique
- Collecte de données multicanal
- Gestion des commentaires
- Gestion des connaissances
- Gestion des enquêtes et sondages
- Segmentation de la clientèle
- Tableau de bord
- Discussions et forums
- Gestion de contenu
- Gestion de site web
- Gestion des abonnements
- Gestion des groupes
- Gestion des médias sociaux
- Gestion des événements
- Idéation et production participative
- Modération de contenu
- Répertoire de membres
- Analytique
- Collecte de commentaires
- Contenu vidéo
- Gamification
- Gestion communautaire
- Gestion de la communication
- Gestion des désabonnements
- Messagerie instantanée
- Syndication de contenu
- Analyse statistique
- Benchmarking
- E-mail et en ligne
- Face-à-face
- Format papier
- Gestion des données
- Gestion des enquêtes
- Gestion des rémunérations
- Gestion des échantillons
- Gestion du panel
- Par téléphone
Avis les plus utiles sur CMNTY Platform
We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!
Publié le 15/05/2017
Douwe B.
Commentaires: communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.
Avantages: Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.
Inconvénients: We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.
Réponse de l'éditeur
envoyé par CMNTY le 25/05/2017
Hi Douwe!
Thank you for making the comparison with LEGO. That's a huge compliment to us!
You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.
Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!
Easy and professional
Publié le 27/01/2018
Nicolas S.
Avantages: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.
Inconvénients:
The passwords requirements of 10 items and the pricing model above 250 users is expensive.
the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product
CMNTY Platform is a perfect platform that has allowed our small trainer really interact!
Publié le 02/11/2017
Edson M.
Commentaires: All in one place - communicating, sharing, and receiving requests from our users.
Avantages: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!
Inconvénients: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.
AMAZING community platform for those looking for ease and high functionality!
Publié le 01/01/2018
Utilisateur vérifié
Avantages: It's intuitive to use, modern in style, and has everything one could want in a community platform. I looked for MONTHS trying to find an online platform to host my monthly membership community and nothing ever came close to CMNTY.
Inconvénients: The price is a bit high. But is SO worth it for everything you get and the time you save. Spent so many hours just trying to figure out how to set things up on other platforms, but got the hang of CMNTY right away.
Certainly the most user friendly platform I have experience. I highly recommend it.
Publié le 19/07/2017
Nick R.
Commentaires: It allowed our organisation to quickly and easily create a reliable central communication hub.
Avantages: Intuitive and simple. It is also great value for money. The level of one to one support is exceptional.
Inconvénients: Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.
