Description de NewBook
Le logiciel de gestion des relations et des propriétés fiable et avancé de NewBook qui révolutionne les services en ligne et les opérations de back-office en vous offrant tous les outils dont vous avez besoin pour gérer votre activité de manière efficace. NewBook vous permet de faire décoller votre entreprise en ligne et d'élargir vos possibilités de vente en acceptant des réservations via votre site web, de vous connecter à des canaux de vente tiers ainsi que d'utiliser d'autres outils de vente incitative et des activités génératrices de revenus.
Qui utilise NewBook ?
NewBook est une excellente solution pour un large éventail de propriétés, telles que les hôtels, les complexes hôteliers, les villas, les motels, les villages vacances et les marinas.
Où peut-on déployer NewBook ?
Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- NewBook
- Fondé en 2010
- Support téléphonique
- Support 24/7 (réponse directe)
Langues
anglais, chinois, coréen, russe
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À propos de l'éditeur
- NewBook
- Fondé en 2010
- Support téléphonique
- Support 24/7 (réponse directe)
Langues
anglais, chinois, coréen, russe
NewBook en vidéos et en images
Comparez le prix du logiciel NewBook avec ses alternatives
Fonctionnalités - NewBook
Alternatives à NewBook
RezExpert
Avis sur NewBook
Jermaine W.
Amazing!
Avantages :
A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features. The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be
Inconvénients :
Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.
Réponse de l'équipe de NewBook
il y a 4 ans
Hi Jermaine, Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests. Best Regards, The NewBook Team
Sandi kate H.
Newbook is our doorway to the world.
Commentaires : Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very small, family owned property and our Guests feedback proves that we show professionalism that is above their expectations. Most of this is due to Newbook features that we use to connect and assist our Guests from the booking confirmation to the thank you sms text upon departure, and the remainder is our high standards and friendly customer service.
Avantages :
Newbook offers peace of mind reliability, as this cloud based PMS has only gone offline once during the 8 or 9 years that we have been using it. We love the flexibility of chosing the features you wish to use, and also that the company is constantly researching & trialing new technologies to stay ahead of emerging trends. This offers small business owners the capacity to compete alongside the big corporate identities that have the dollars to invest heavily in this field.
Inconvénients :
The training videos that are now provided have addressed the only downside to such an extensive system. In the past, searching for help to complete a task that has not been required for some length of time, has proven challenging. Newbook can do so many things that it is sometimes hard to remember how to do it! Please keep the training videos coming as they are a great resource to use rather than calling the customer help line.
Réponse de l'équipe de NewBook
il y a 3 mois
Hi Sandi Kate, Thanks for leaving NewBook a 10/10 review. It's great to hear that the reliability and flexibility of the system allow you to create memorable experiences for your guests. You can expect even more innovative features & technology in the future. Thank you for your ongoing support! Kind Regards, The NewBook Team
Prasad K.
Very unprofessional team ,
Commentaires :
Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.
Avantages :
Payment system integration, and taking payment is very easy
Inconvénients :
Support very poor , very complex to use , do not provide connection to lot of websites
Réponse de l'équipe de NewBook
il y a 3 ans
Hi Prasad, It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support. Regards, Shaye Illich Business Development Manager
Janelle B.
Alternatives envisagées :
Review 2022
Avantages :
NewBook is pleasant to use as the support team are always willing to assist and the knowledge base and support wiki is at your fingertips for answers. The booking system is easy to use and teach, ease of rates change and accounting is a very important for reports. Newbook has many other features.
Inconvénients :
We did have issues with integration from our previous software but this was very minor.
Réponse de l'équipe de NewBook
il y a 3 mois
Hi Janelle, Thanks for sharing your experience with NewBook! It's great to hear that you find the system easy to use and that our customer support team are always available when you need assistance. Thanks for being part of the NewBook family! Kind Regards, The NewBook Team
Mathew M.
Great Product and Service!
Commentaires : Exceptional, and the increase in revenue from the features that were set up and explained by Newbook has been great! Not only are the features easy to use and profitable, but the assistance to point out these new features and set up the new features are unheard of in the PMS we came from. Also the confidence and efficiency from staff at New book we dealt with made us very confident of implementing these new features.
Avantages :
Integration was surprisingly easy, and also easy to learn. It feels like someone is and has continually improved the program to for the users benefit. Support at time of switching was incredible and is still great! Dynamic pricing, the gateway and [SENSITIVE CONTENT] input was priceless
Inconvénients :
The only small con I can think of, is at time of integration we had a large amount of money in client accounts due to covid, and they did not move across ( I understand the complexities of integrating 2 different systems and bringing all data across.) We eventually manually added a credit note to client accounts, and in hind sight should have done this straight away, which would have allowed us to stop our subscription with RMS a month or so earlier
Réponse de l'équipe de NewBook
il y a 3 mois
Hi Matthew, Thanks for sharing your experience of switching to NewBook! It's great to hear our support team made the switch easy, and that you're already benefiting from our revenue-generating features. We appreciate your support! Kind Regards, The NewBook Team
