Description de NewBook

Le logiciel de gestion des relations et des propriétés fiable et avancé de NewBook qui révolutionne les services en ligne et les opérations de back-office en vous offrant tous les outils dont vous avez besoin pour gérer votre activité de manière efficace. NewBook vous permet de faire décoller votre entreprise en ligne et d'élargir vos possibilités de vente en acceptant des réservations via votre site web, de vous connecter à des canaux de vente tiers ainsi que d'utiliser d'autres outils de vente incitative et des activités génératrices de revenus.

Qui utilise NewBook ?

NewBook est une excellente solution pour un large éventail de propriétés, telles que les hôtels, les complexes hôteliers, les villas, les motels, les villages vacances et les marinas.

Où peut-on déployer NewBook ?

Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • NewBook
  • Fondé en 2010
  • Support téléphonique
  • Support 24/7 (réponse directe)

Pays disponibles

Allemagne, Australie, Brésil, Canada, Chine et 6 autres

Langues

anglais, chinois, coréen, russe

À propos de l'éditeur

  • NewBook
  • Fondé en 2010
  • Support téléphonique
  • Support 24/7 (réponse directe)

Pays disponibles

Allemagne, Australie, Brésil, Canada, Chine et 6 autres

Langues

anglais, chinois, coréen, russe

NewBook en vidéos et en images

NewBook Logiciel - 1
NewBook Logiciel - 2
NewBook Logiciel - 3
NewBook Logiciel - 4
NewBook Logiciel - 5
En voir 6 de plus
Vidéo de NewBook
NewBook Logiciel - 1
NewBook Logiciel - 2
NewBook Logiciel - 3
NewBook Logiciel - 4
NewBook Logiciel - 5

Comparez le prix du logiciel NewBook avec ses alternatives

NewBook

s/o
Version gratuite
Essai gratuit
s/o
Version gratuite
Essai gratuit
s/o
Version gratuite
Essai gratuit
29,00 $US/mois
Version gratuite
Essai gratuit

Fonctionnalités - NewBook

  • Analytique des canaux
  • Automatisation du marketing
  • CRM
  • Carte du site
  • Communications avec les invités
  • Entrée et sortie des invités
  • Facturation
  • Facturation des fournisseurs eau/gaz/électricité
  • Formulaires en ligne
  • Gestion de l'expérience invité
  • Gestion de la maintenance
  • Gestion de la réception
  • Gestion des calendriers
  • Gestion des canaux
  • Gestion des clients
  • Gestion des contacts
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des fournisseurs
  • Gestion des leads
  • Gestion des ordres de travail
  • Gestion des promotions
  • Gestion des présences
  • Gestion des réservations
  • Gestion des réservations de site
  • Gestion des taux
  • Gestion des tâches ménagères
  • Inscription en ligne
  • Intégration GDS et OTA
  • Intégrations de tiers
  • Inventaire des salles
  • Notes de réservation
  • Paiements en ligne
  • Point de vente (PDV)
  • Pour locations saisonnières
  • Rapports et analyses
  • Rapports et statistiques
  • Relevés de propriétaires
  • Réservation en ligne
  • Réservations de groupe
  • Réservations en ligne
  • Support client
  • Synchronisation multicanale
  • Système de calendrier et de rappel
  • Tarification dynamique
  • Traitement des paiements

Alternatives à NewBook

Gérez les prix, les disponibilités, les réservations et les relations client à partir d'une seule plateforme automatisée.
All-in-one cloud-based property management solution for Australian management rights properties. providing a portable and stable PMS.
Réservation en ligne, planification des ressources, génération de leads et solution de reporting pour les studios de fitness.
Hotel management solution that helps businesses manage reservations, handle room availabilities and streamline accounting operations.
N°1 mondial des logiciels de location saisonnière pour les pros ! Synchronisez et gérez tous vos canaux, propriétés, réservations et tâches sur une seule plateforme. En savoir plus sur Hostaway
Le logiciel de gestion des biens immobiliers le plus personnalisable du marché.
RezExpert is a fully featured Reservation & Property Management system suitable for any business that needs to manage bookings.
Gestion des cours et des membres, inscription, collecte de fonds et communications dans un système cloud flexible et facile à utiliser.
Plus de 22 modules. - Accueil, point de vente, entretien ménager, réceptions, etc. Destiné à fournir des fonctionnalités 5 étoiles aux établissements de taille moyenne.
Une plateforme de planification pour l'équipement, les laboratoires, les salles de réunion, les bureaux, les infrastructures, les installations de fitness et plus encore.
Cette solution facilite la planification en ligne pour les entreprises. En savoir plus sur BookSteam
Ce logiciel de gestion de biens immobiliers propose une solution complète et de bout en bout pour le secteur hôtelier.
monday.com est un système d'exploitation sur cloud, où les équipes gèrent leurs projets et leurs tâches quotidiennes, qu'elles soient au bureau, à la maison ou en déplacement. En savoir plus sur monday.com

Avis sur NewBook

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,7
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
88%
4
9%
3
3%
Jermaine W.
Jermaine W.
Consultant (R.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing!

5 il y a 5 ans

Avantages :

A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features. The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be

Inconvénients :

Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.

Réponse de l'équipe de NewBook

il y a 4 ans

Hi Jermaine, Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests. Best Regards, The NewBook Team

Sandi kate H.
Park Owner (Australie)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Newbook is our doorway to the world.

5 il y a 3 mois

Commentaires : Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very small, family owned property and our Guests feedback proves that we show professionalism that is above their expectations. Most of this is due to Newbook features that we use to connect and assist our Guests from the booking confirmation to the thank you sms text upon departure, and the remainder is our high standards and friendly customer service.

Avantages :

Newbook offers peace of mind reliability, as this cloud based PMS has only gone offline once during the 8 or 9 years that we have been using it. We love the flexibility of chosing the features you wish to use, and also that the company is constantly researching & trialing new technologies to stay ahead of emerging trends. This offers small business owners the capacity to compete alongside the big corporate identities that have the dollars to invest heavily in this field.

Inconvénients :

The training videos that are now provided have addressed the only downside to such an extensive system. In the past, searching for help to complete a task that has not been required for some length of time, has proven challenging. Newbook can do so many things that it is sometimes hard to remember how to do it! Please keep the training videos coming as they are a great resource to use rather than calling the customer help line.

Réponse de l'équipe de NewBook

il y a 3 mois

Hi Sandi Kate, Thanks for leaving NewBook a 10/10 review. It's great to hear that the reliability and flexibility of the system allow you to create memorable experiences for your guests. You can expect even more innovative features & technology in the future. Thank you for your ongoing support! Kind Regards, The NewBook Team

Prasad K.
Business owner (Australie)
Hôtellerie, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very unprofessional team ,

3 il y a 3 ans

Commentaires : Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.

Avantages :

Payment system integration, and taking payment is very easy

Inconvénients :

Support very poor , very complex to use , do not provide connection to lot of websites

Réponse de l'équipe de NewBook

il y a 3 ans

Hi Prasad, It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support. Regards, Shaye Illich Business Development Manager

Janelle B.
Manager (Australie)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Review 2022

5 il y a 3 mois

Avantages :

NewBook is pleasant to use as the support team are always willing to assist and the knowledge base and support wiki is at your fingertips for answers. The booking system is easy to use and teach, ease of rates change and accounting is a very important for reports. Newbook has many other features.

Inconvénients :

We did have issues with integration from our previous software but this was very minor.

Réponse de l'équipe de NewBook

il y a 3 mois

Hi Janelle, Thanks for sharing your experience with NewBook! It's great to hear that you find the system easy to use and that our customer support team are always available when you need assistance. Thanks for being part of the NewBook family! Kind Regards, The NewBook Team

Mathew M.
Owner/Manager (Australie)
Hôtellerie, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Product and Service!

5 il y a 3 mois

Commentaires : Exceptional, and the increase in revenue from the features that were set up and explained by Newbook has been great! Not only are the features easy to use and profitable, but the assistance to point out these new features and set up the new features are unheard of in the PMS we came from. Also the confidence and efficiency from staff at New book we dealt with made us very confident of implementing these new features.

Avantages :

Integration was surprisingly easy, and also easy to learn. It feels like someone is and has continually improved the program to for the users benefit. Support at time of switching was incredible and is still great! Dynamic pricing, the gateway and [SENSITIVE CONTENT] input was priceless

Inconvénients :

The only small con I can think of, is at time of integration we had a large amount of money in client accounts due to covid, and they did not move across ( I understand the complexities of integrating 2 different systems and bringing all data across.) We eventually manually added a credit note to client accounts, and in hind sight should have done this straight away, which would have allowed us to stop our subscription with RMS a month or so earlier

Réponse de l'équipe de NewBook

il y a 3 mois

Hi Matthew, Thanks for sharing your experience of switching to NewBook! It's great to hear our support team made the switch easy, and that you're already benefiting from our revenue-generating features. We appreciate your support! Kind Regards, The NewBook Team