Description de WorkBright
Pour les entreprises qui embauchent rapidement, de manière saisonnière ou simplement en permanence, WorkBright prend en charge le processus d'intégration fastidieux et traditionnel et met tout en ligne. Les nouveaux employés peuvent remplir leurs formulaires W4, télécharger des photos de licences et de certifications, signer numériquement et compléter toutes les tâches administratives depuis leur ordinateur portable, leur tablette ou leur smartphone avant leur premier jour de travail.
Qui utilise WorkBright ?
Toute personne ayant des besoins en tâches administratives complexes ou un volume élevé de recrutements chaque année. C'est une solution idéale pour les entreprises de soins de santé à domicile, de dotation en personnel, à la demande, les camps et les activités saisonnières, etc.
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Best product, excellent customer service,
The functionality, the flow, how easy it is to train new staff members on. The updates that happen to occur just as I am thinking...wouldn't it be cool if... Constantly improving the product without disrupting the flow. (that is HUGE)
Commentaires : Have received a lot of feedback from our hiring managers on how smooth the process is when integrating an employee as well as feedback from applicants stating how easy it is to complete online forms.
Pros: ease and speed for the applicants to apply and ease/speed for hiring managers to manage and integrate the applications.
Cons: It would be nice to have an option to download ALL forms into 1 pdf, vs downloading each individual form in the onboarding area.
Réponse de l'équipe de WorkBright
il y a 3 ans
Hi Erin, Thank you so much for taking the time to leave us this detailed review. A large focus of our product is to make onboarding as easy as possible so it's great to hear both your hiring managers and applicants feedback confirming our efforts are working! We are always looking for ways to improve and I will pass along your feature improvement request for bulk form downloads to our team, I could see how this would be very helpful in some situations. Thanks again for your time!
Bringing I-9 Verification into the 21st Century
Commentaires : We use Kiosk mode in many of our production units, but the clever use of smart technology to allow for remote verification from authorized persons is what really revolutionized our process with the I-9s, especially for our remote sales team. No more hunting down employees and local HR staff in a three-day crunch. Most of our new hires complete their I-9 before their hire date, which has increased both efficiency and compliance.
This was a game-changer for our national company. We used to spend over an hour per I-9 between tracking, reminders to local HR, and hand-keying completed forms into e-Verify. Now, it's just a matter of entering a name, e-mail, and start-date, plus the occasional outreach to the less tech-savvy. It has more than paid for itself in hours-spent and stress relieved, not to mention the increase in our compliance rate.The interface is clean and modern, and the adaptive forms and automatic emails make it an easier process for all.
There is a little confusion about the home screen, and the difference between some of the areas, but that will likely clear up when we begin using the software for all our onboarding paperwork.There are consistent mistakes in the entry of Permanent Resident or Green Card numbers--most fail to include the three letters before the number. I plan to suggest this as an improvement.
Near total Train Wreck of a product
Commentaires : of 23 qualified applicants, we could only get 7 to figure out how to complete the application process. Of those 7, we were able to hire 1. There can be a large variety of reasons for a company to not convert applicants to employees, but 16 of 23 never had an opportunity because they could not complete the 2 stage application process because of the mobile app/Indeed limitations and dysfunctional performance.
It sounds like a good idea. I like that applicants can complete onboarding on their phone
Anybody applying on a phone thru indeed is at about a 70% risk of not completing and getting confused. It sounds like this might be true for other job boards as well, but I cant be sure. There is a two stage application process that is different for mobile users than desktop users. Most of our applicants get 'lost' in the process and we never complete with them. This after calls, emails and texts to help them. The ATS is not integrated with the Onboarding system at all except a one time data transfer initiated by a recruiter or admin user to migrate from one system to the other. Then you have to revert back to the ATS from the On boarding to communicate with the candidate. The systems are two different companies. One is ApplicantPro for the ATS, the other is WorkBright for the onboarding. Aside from the job page they create to link your posting - the sites cannot be branded for your company. This is not user friendly, not integrated, not seemless at all, not easy for applicants and difficult to manage with the two different sites not integrated, the irritating new window opens for every click in the ATS. Then when you time out and have to log in again, you have to close all those open windows. IT sounds silly, but very time consuming if you are a busy person.
Réponse de l'équipe de WorkBright
il y a 3 ans
Thank you Randy for you candid write up. I can hear your frustration and disappointment. Yes, as you indicated, these are two seperate products: Workbright is our core business which focuses on Onboarding, and Applicant Pro that we use as a lightly integrated third party ATS provider. We use Applicant Pro as it works well for many of our Onboarding customers, but as you expressed, it did not serve you well. WorkBright Onboarding works easily with almost any ATS, so in no way do we want you to feel limited in your choices. Regarding this situation, we will do everything in our power to make it right and are happy to refund you completely for your ATS, as well as support you in a transition to another, if that is what you choose.
Everything a small business needs for employee onboarding, except...
Commentaires : Exceptional. It does everything expected.
The team at WorkBright works hard to set up the product for your needs. Great ongoing customer serviceSelf-service portal is a breeze
Can only support some document uploads and downloads such as ExcelCannot calculate within product (annual salary based on hourly rate)Not enough 'if-then, capabilities' such as if you select a value in a field, the software should then select a value for another field