Pour qui ?

Any service providing business or Individual that accepts appointments.

Notes moyennes

17 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.5/5
  • Service client 4.8/5
  • Fonctionnalités 4.2/5
  • Rapport qualité-prix 4.7/5

Informations sur le produit

  • À partir de 20,00 $US/mois
  • Prix Up to 5 Users / $0 10 Users / $20 20 Users / $40
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Yocale
  • http://business.yocale.com
  • Fondé en 2013

En savoir plus sur Yocale

Yocale is the top online scheduling software and calendar management tool on the market today for all appointment based businesses. For businesses, Yocale allows them to run a smooth and efficient day to day operation, with an all-in-one marketing and business management solution which includes: online scheduling, client relationship tools, promotion of available appointments, reports, and so much more. Yocale's super flexible scheduling puts a business in complete control with these easy-to-use

Yocale - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Paiements en ligne
  • Planification automatisée
  • Planification des groupes
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Réservation en ligne
  • Synchronisation du calendrier
  • Dossiers patients
  • Gestion des assurances
  • Gestion des rendez-vous
  • Gestion des stocks
  • Suivi des rappels
  • Conforme HIPAA
  • Forfaits de soins
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des rendez-vous
  • Gestion des stocks
  • Photos avant/après
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Notes SOAP
  • Point de vente (PDV)
  • e-mail marketing
  • Gestion des stocks
  • Gestion du personnel
  • Paiements en ligne
  • Planification des installations
  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des exercices
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Plans de traitement
  • Suivi des activités
  • Évaluations
  • Certifié par le dossier médical partagé
  • Dossiers patients
  • Facturation
  • Gestion des comptes patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Évaluations des résultats
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Planification
  • Portail des patients
  • Carte de fidélité
  • Gestion de la paie
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des stocks
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Profils client
  • Rappels de rendez-vous
  • e-mail marketing
  • Carte de fidélité
  • Gestion des abonnements
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Point de vente (PDV)
  • Réservation en ligne

Avis les plus utiles sur Yocale

Yocal is a Good company

Publié le 11/12/2019
Lisa B.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Avantages: I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Inconvénients: I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.

Great Experience!

Publié le 18/04/2017
Loreen S.
Eyelash Technician & Makeup Artist
Cosmétiques, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Avantages: That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Inconvénients: There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Publié le 17/05/2017
Susan S.
owner
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Additional features as well as better service.

Avantages: The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Inconvénients: Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

poor service

Publié le 16/01/2019
Kevin O.
Principal
Services financiers, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
1/5
Note globale
1/5
Facilité d'utilisation
1/5
Fonctionnalités
1/5
Support client
1/5
Rapport qualité-prix

Commentaires: Be very careful before you choose them as you may be stuck with them for a very long time

Avantages: price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Inconvénients: no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.

Medic laser

Publié le 21/07/2016
Sherry Y.
Medical Cosmetic Laser
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Avantages: It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.

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