Keeper Security

Quality Password Storage Capability

Avantages :

The browser plugins make it easy to manage and input long secure passwords without retyping and hand-jamming

Inconvénients :

Can be difficult to use Single Sign On application when pop-ups are not allowed in your organization

Password management made easy

Commentaires : I really like Keeper. I use it daily. I really like that they give you a free family license when you have a corporate license. I have started using Keeper with the personal license for my personal passwords as well. I would definitely recommend Keeper for the combination of features, support, and price point.

Avantages :

There are different records types so you can store all sorts of sensitive information, not just usernames and passwords. We used this to store encryption keys, secrets, etc. The software is very easy to use and easy to search. You can share the passwords individually or at a shared folder level. There is a one-time share feature that makes it easy to share passwords with contractors or external vendors who do not have a Keeper license.

Inconvénients :

There have been many improvements made since we started using the product. I wish there were a little more ways to organize passwords when you share them on an individual level. When you share a single record that's in a folder, the person you share it with cannot see the folder so they end up seeing all the passwords in a flat view. I wish they could see the folder structure it was in and only the passwords they have access to. The search feature makes up for this a bit because it works very well.

Strong Vault For Your Digital Identity

Avantages :

It keeps our passwords safe, is easy to use, and works on all devices. Plus, features like fingerprint login and secure sharing make our digital life simpler and more secure.

Inconvénients :

There were some issues in earlier versions (master password, extentions) but these issues have been addressed in newer versions and updates.

Not Suitable for Business Use

Commentaires : Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond. When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem. I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees. If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!

Avantages :

Allows you to set up teams and roles. Allows you to upload your company logo.

Inconvénients :

This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.

Keeper is well developed for our needs

Commentaires : I feel much better about my team not having passwords on paper sitting on their desk. It has worked well for most of the team.

Avantages :

I can add new passwords to my vault from my phone or my computer or my tablet and it is synced between all devices.

Inconvénients :

I really enjoy the autofill feature, but it is frustrating when it does not work, which happens mostly on my phone, but sometimes on my computer.