Pour qui ?

RTM Travel: Airline, Motorcoach, Rail, Ferry, Cruise, Car Rental; RTM Multi-use Ticketing/Admissions: Concert venues, Box office, Sports & Leisure, Parks public/profit, such as zoo's, Event Managers

Notes moyennes

14 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Betterez
  • http://www.betterez.com
  • Fondé en 2011

En savoir plus sur Betterez

Betterez provides sales, marketing, operational, and ancillary revenue functionality to both Travel and Multi-use Ticketing Operators. We provide our clients the ability to increase their sales channels, increase customer loyalty, more efficiently manage their operations, and optimize revenue by quickly bringing on new products or services.

Betterez - Fonctionnalités

  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets
  • Devis
  • Facturation
  • Gestion de la flotte et des équipements
  • Gestion des charges
  • Gestion des clients
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des expéditions
  • Gestion des opérateurs
  • Gestion des pilotes
  • Planification
  • Routage
  • Carnets de route pour conducteurs
  • Facturation
  • Gestion des expéditions
  • Gestion des itinéraires fixes
  • Gestion des transports adaptés
  • Informations sur les conducteurs
  • Planification
  • Prise en charge de plusieurs itinéraires
  • Routage
  • Suivi du kilométrage

Avis les plus utiles sur Betterez

Functional, Nifty, Ever Growing Reservation System.

Publié le 21/09/2016
Joe W.
CEO
Transport routier/ferroviaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: been using this product for over 4 years now- and we have had in grow with our business. In the beginning we were using home made database that was very specifically engineered to our needs, but wasn't capable (because of its age) of taking online reservations. We integrated the basic online component of Betterez into our system with a high degree of extra effort on our customer support staff side. Eventually we changed our in-house system and policies and made the move over to a Full Time Betterez system; this change was a little rough in the beginning but we received great support from the Betterez team and it worked out well. Now almost 5 years later we are still reaping the benefits of an up to date, supported, and growing reservation system. It has been wonderful to be a part of the development of the Betterez system.

Avantages: All in one transportation reservation, manifest, and sales system.
Good Support.
Front Side simplicity and intuitive user friendly GUI that even our Senior/Non-tech savvy customers can use easily.

Inconvénients: Some changes are slow and others happen like lightening- it makes for a bumpy ride at times, and soft/whiney employees can have a hard time dealing with the changes or lack there of.
The system does not have a simplistic, intuitive, or as yet, reliable accounting system to integrate into our bookkeeping or payroll- though I am told this maybe coming.

Very good product that is so easy to use.

Publié le 12/12/2016
Scott W.
President
Transport routier/ferroviaire, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When we bought the company, ticketing was a manual process. We had books to keep track of passengers and availability and paper everywhere. We tried to have custom reservation platform built and it was an expensive lesson that did not even get off the ground. I got introduced to Betterez and had several conversations with their reps. I could not believe how much time these guys dedicated to me and my little company. Still, to this day, they both take a personal interest in what is going on and how we are making out with the program. Anytime I have a thought or request for a change, they listen and ask questions. Betterez is very simple to use and get onto using. I love that it is cloud-based, I can log in anywhere in the world from my phone or tablet. We very recently launched our online purchasing through our website, this is helping us provide our customers with another easy and safe method to check the availability of seats and to buy tickets. This will help me achieve my goal of being paperless.

Avantages: PROS - very easy program, fantastic follow-up, and support, customer support group are quick to respond, works very well

Inconvénients: CONS -hopefully, some new features come along would like to have capabilities to do charter bookings and manifest as well as the line run ticketing, would like to have the ability to assign drivers and vehicle numbers to a manifest.

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