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Spira ORP
Description de Spira ORP
Spira est une plateforme cloud de renseignements d'interventions axée sur la mobilité qui améliore considérablement le DSO (Days Sales Outstanding), la saisie des revenus et les informations de décision. La solution offre diverses fonctionnalités telles que la facturation, la saisie des données, la gestion des offres, etc.
Qui utilise Spira ORP ?
Spira ORP change la façon dont les entreprises rassemblent, distribuent et analysent les informations de leurs opérations en reliant numériquement les équipes d'interventions et les bureaux.
Spira ORP ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Spira ORP
Alternatives à Spira ORP
Avis sur Spira ORP
Alternatives envisagées précédemment :
Super Functional
Commentaires : It cost less than we thought, it works better than we thought and looking back, we don't really know how we operated without it. For anyone looking for Field Sevice Software, this is it!
Avantages :
After our FREE demo session, Spira's highly knowledgable team, we realized how much we could increase our workflow using the computers and devices we already had. Being able to instantly submit tickets from the field, saved us so much time and headaches.
Inconvénients :
It as not as playful or colourful as other demos we looked at from other companies, however, the functionality and customer support won in the end!
Alternatives envisagées précédemment :
Great flexible probram
Commentaires : our requested application was very unique and ground breaking but the Spira team kept adapting to changes. Sales team really needed to be more aware of product and that would have cut implementation time drastically.
Avantages :
Huge amount of flexibility in the design and implementation to help meet many business needs. Great customer support from the development team
Inconvénients :
Sales team not 100% familiar with product limitations which caused implementation hurdles. Product could use some better macros to reduce clicking andprovide a more user friendly environment.
Excellent Customer Service
Avantages :
Reports are very easy to run. Customer service and customization is great.
Inconvénients :
Still working on bugs from Beacon to Web
Spira Review
Commentaires : Scheduling and job costing are some of the strongest features for our business. We have not had success in rolling out the dispatching of jobs/tickets as the process still seems too cumbersome. We are hoping the process gets polished soon so we can implement that element into our business.
Avantages :
Being able to copy tickets is a great feature.
Inconvénients :
We have several issues with Spira that we wish we could change. Things like being able to have the job board color coded for each job type. Also being able to view the job board on an actual calendar layout would be very useful. Another issues is when copying tickets the items do not always stay in the same order which defeats the whole purpose of copying a ticket in the first place. Those are a couple issues that come to mind at the moment.
Great Field Ticketing Solution
Commentaires : Great to work with and accommodated specific company nuances.
Avantages :
Fit our needs exactly. Needed dispatch, field tickets and office accounting integration. System can control field discounts, track all expenses, tracks revenues, and monitors utilization. Great team helped with specific nuances we needed and were very "hands on." Price point of software met our budget and was more value for the dollar than compared software companies.
Inconvénients :
We implemented during some software changes on Spira's side so the administrator software side was a little fragmented between two different places. They were merging those two platforms though so that issue was resolved.
