Pour qui ?

Growing eCommerce and Brick & Mortar retailers looking to manage back-office operations and scale their business.

Notes moyennes

9 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.6 / 5
  • Service client 4.1 / 5
  • Fonctionnalités 4.1 / 5
  • Rapport qualité-prix 4.8 / 5

Informations sur le produit

  • À partir de 2 500,00 $US
  • Prix Contact RetailOps for pricing details.
  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • RetailOps
  • http://www.retailops.com/
  • Fondé en 2011

En savoir plus sur RetailOps

RetailOps provides small to mid-size retailers the tools to help them scale from multi-million dollar operations to $100+ million a year businesses.

From inventory-in to order-out, RetailOps puts the tools a growing retailer needs to run their business on one platform. Included are: POM, PIM, DOM, WMS, DFM, reporting, shipping integrations, and a mobile iOS app for warehouse and POS operations.

RetailOps - Fonctionnalités

Information non fournie
Information non fournie
  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing
Information non fournie
  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses

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Avis les plus utiles sur RetailOps

RetailOps offers something unmatched by any other platform currently available.

Publié le 23/12/2015
Michael R.
CTO
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Simply put as CTO of a fast-growing retail company we have compared more than a dozen platforms to narrow down to choosing RetailOps as the platform that powers our multi channel retail business - we sell across multiple branded sites and marketplaces (as well as a few brick and mortar locations) and grossed about $25 million in top line sales when we transitioned onto Retailops. I can say that the processes and capabilities of the platform has been a huge contributor to us growing to now just over $95 million in 3 short years. It is not all things to all people but if you're out comparing the Netsuites of the world Retailops is worth a serious look. There is no SaaS platform out there that has the breadth and depth of Retailops' functionality pound-for-pound tailored to the unique challenges of an eCommerce-heavy or multichannel retail business with a big online component. For us it's been transformational from the way we account to purchases (and send POs) to how it's streamlined receiving, not to mention full-blown WMS warehouse management that is leaps and bounds better than our old "Manhattan" set-up that was costly to set up and even more costly to fix. We also have so much data granularity at our fingertips in the Retailops system that reporting has been a real easy on-the-fly type exercise for our finance team. Highly recommended enterprise solution and easy to use and thus fast to adopt for your standard users. Their monthly service includes unlimited users to number of "seats" is never even an issue, which I love.

Réponse de l'éditeur

envoyé par RetailOps le 23/12/2015

Michael,

Thank you for the kind words! We believe retailers should have tools and automation they need to focus on their business...not their technology. We've been very excited to help you grow at a quick clip the past few years and look forward to continuing to be a great partner and platform for continued growth in the future.

Solid platform for ecommerce growth

Publié le 20/10/2017
Jason S.
President
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Significant efficiency gains in operations processes. Inventory accuracy to prevent oversolds. Improved granular data reporting. One system to replace 3 previously.

Avantages: Product information management, strong inventory management capabilities, powerful data extraction capabilities, scalable and efficient receiving, fulfillment, shipping, and inventory processes. handheld functions.

Inconvénients: Breadth of features takes a little while to fully grasp. Data extraction UI could be simplified. Secondary marketplaces require custom setup

Flexible and Robust all in one solution

Publié le 23/10/2017
Alisdair T.
Director
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Speed, Efficiency, all the other various SaaS benefits.

Avantages: There is tremendous flexibility within the platform to change the configuration to meet the ever-changing demands of internal colleagues and external partners. The all in one solution allows a completely integrated approach which significantly speeds up all the related processes and minimises the risk of anything being missed.

Inconvénients: New features have been slow to come to fruition and customer support for non-critical issues is slow.

Best thing

Publié le 25/07/2019
Sarahi R.
Cs Supervisor
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We been using Retail Ops for a while and its made it easy to manage orders

Avantages: Love how easy it is to check on an order status

Inconvénients: We have issues with cancelling orders from time to time

The Sweet Spot for Warehouse and Order Management

Publié le 25/03/2019
Utilisateur vérifié
VP
Mode et vêtements, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Before discovering Retail Ops we found all other order and management to be laughably rudimentary or outrageously expensive. RO turned out to be the perfect for our growing business. They helped us to eliminate manual processes, organize our warehouse and simplify complexities.

Inconvénients: Third party hardware and software integrations are sometimes limited. For example, we had to buy all new scanners across our organization when we launched.

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