RetailOps

RetailOps

par RetailOps

Qui utilise RetailOps ?

Growing eCommerce and Brick & Mortar retailers looking to manage back-office operations and scale their business.

Description de RetailOps

RetailOps provides small to mid-size retailers the tools to help them scale from multi-million dollar operations to $100+ million a year businesses.

From inventory-in to order-out, RetailOps puts the tools a growing retailer needs to run their business on one platform. Included are: POM, PIM, DOM, WMS, DFM, reporting, shipping integrations, and a mobile iOS app for warehouse and POS operations.

Informations sur RetailOps

RetailOps

http://www.retailops.com/

Fondé en 2011

Prix de RetailOps

RetailOps n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de RetailOps est disponible à partir de 2 500,00 $US.

À partir de

2 500,00 $US

Prix

Contact RetailOps for pricing details.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

RetailOps - Fonctionnalités

CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
Accès mobile
Alertes/Notifications
Gestion d'entrepôt
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des stocks de la vente au détail
Gestion des stocks pour la fabrication
Gestion multicanal
Identification des produits
Kitting
Optimisation des stocks
Prévision
Rapports et analyses

Avis sur RetailOps

Afficher 5 avis sur 9

Note globale
4,7/5
Facilité d'utilisation
4,6/5
Service client
4,1/5
Fonctionnalités
4,1/5
Rapport qualité-prix
4,8/5
Alisdair T.
Director
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 23/10/2017

"Flexible and Robust all in one solution"

Commentaires: Speed, Efficiency, all the other various SaaS benefits.

Avantages: There is tremendous flexibility within the platform to change the configuration to meet the ever-changing demands of internal colleagues and external partners. The all in one solution allows a completely integrated approach which significantly speeds up all the related processes and minimises the risk of anything being missed.

Inconvénients: New features have been slow to come to fruition and customer support for non-critical issues is slow.

  • Provenance de l'utilisateur 
  • Publié le 23/10/2017
Michael R.
CTO
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 23/12/2015

"RetailOps offers something unmatched by any other platform currently available."

Commentaires: Simply put as CTO of a fast-growing retail company we have compared more than a dozen platforms to narrow down to choosing RetailOps as the platform that powers our multi channel retail business - we sell across multiple branded sites and marketplaces (as well as a few brick and mortar locations) and grossed about $25 million in top line sales when we transitioned onto Retailops. I can say that the processes and capabilities of the platform has been a huge contributor to us growing to now just over $95 million in 3 short years. It is not all things to all people but if you're out comparing the Netsuites of the world Retailops is worth a serious look. There is no SaaS platform out there that has the breadth and depth of Retailops' functionality pound-for-pound tailored to the unique challenges of an eCommerce-heavy or multichannel retail business with a big online component. For us it's been transformational from the way we account to purchases (and send POs) to how it's streamlined receiving, not to mention full-blown WMS warehouse management that is leaps and bounds better than our old "Manhattan" set-up that was costly to set up and even more costly to fix. We also have so much data granularity at our fingertips in the Retailops system that reporting has been a real easy on-the-fly type exercise for our finance team. Highly recommended enterprise solution and easy to use and thus fast to adopt for your standard users. Their monthly service includes unlimited users to number of "seats" is never even an issue, which I love.

Réponse de l'éditeur

envoyé par RetailOps le 23/12/2015

Michael,

Thank you for the kind words! We believe retailers should have tools and automation they need to focus on their business...not their technology. We've been very excited to help you grow at a quick clip the past few years and look forward to continuing to be a great partner and platform for continued growth in the future.

  • Provenance de l'utilisateur 
  • Publié le 23/12/2015
Jacob B.
COO
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    2/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 13/02/2017

"Great features and integration but customer service needs a little help"

Commentaires: Getting products received, listed, and shipped is faster now for us than ever! Our oversells have decreased dramatically as well. The integration with ChannelAdvisor is seamless. The only problem we currently have is with customer service. If we have a bug that isn't urgent it takes forever to get it resolved.

Avantages: Integration and operations management

Inconvénients: Customer service

  • Provenance de l'utilisateur 
  • Publié le 13/02/2017
Jason S.
President
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 20/10/2017

"Solid platform for ecommerce growth"

Commentaires: Significant efficiency gains in operations processes. Inventory accuracy to prevent oversolds. Improved granular data reporting. One system to replace 3 previously.

Avantages: Product information management, strong inventory management capabilities, powerful data extraction capabilities, scalable and efficient receiving, fulfillment, shipping, and inventory processes. handheld functions.

Inconvénients: Breadth of features takes a little while to fully grasp. Data extraction UI could be simplified. Secondary marketplaces require custom setup

  • Provenance de l'utilisateur 
  • Publié le 20/10/2017
Sarahi R.
Cs Supervisor
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/07/2019

"Best thing "

Commentaires: We been using Retail Ops for a while and its made it easy to manage orders

Avantages: Love how easy it is to check on an order status

Inconvénients: We have issues with cancelling orders from time to time

  • Provenance de l'utilisateur 
  • Publié le 25/07/2019