---
description: FormAssembly : qu'en pensent les utilisateurs ? Lisez les avis clients sur FormAssembly, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: FormAssembly - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de signature électronique](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly)

# FormAssembly

Canonical: https://www.capterra.fr/software/144453/formassembly

Page : 1/5\
Suivant: [Page suivante](https://www.capterra.fr/software/144453/formassembly?page=2)

> FormAssembly est une solution de formulaire web pour entreprise, conçue pour aider les équipes à rationaliser les processus complexes et à générer des conversions de formulaires de qualité.
> 
> Conclusion : 103 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise FormAssembly ?

Avec le plus haut niveau de sécurité et de conformité, FormAssembly est la solution de collecte de données idéale pour les entreprises qui traitent tout type de données, des PME aux grandes entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 103 Avis |
| Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: FormAssembly
- **Pays**: Bloomington, É.-U.
- **Entreprise fondée en**: 2006

## Contexte commercial

- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, bulgare, chinois, danois, espagnol, français, grec, japonais, néerlandais, portugais, portugais brésilien, portugais européen, slovaque, slovène, turc
- **Pays disponibles**: Afghanistan, Albanie, Allemagne, Andorre, Arabie saoudite, Arménie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bosnie-Herzégovine, Brunei, Bulgarie, Cambodge, Canada, Chine, Chypre et 83 de plus

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Analyse visuelle
- Automatisation du marketing
- Bibliothèque de questions
- Collecte de réponses hors ligne
- Contrôles/Permissions d'accès
- Création et conception de formulaires
- Distribution multicanal
- Division des questions (question branching)
- Fonction de glisser-déposer
- Formulaires personnalisables
- Gestion de la conformité
- Gestion des calendriers
- Gestion des commentaires
- Gestion des contacts
- Gestion des documents
- Gestion des enquêtes et sondages
- Gestion des formulaires
- Gestion des modèles
- Imagerie de documents
- Importation et exportation de données
- Live Results Sharing
- Logique conditionnelle
- Logique d'évitement
- Modèles
- Modèles personnalisables
- Outils d'analyse de données
- Outils de collaboration
- Partage des fichiers
- Personnalisation des URL
- Piste d'audit
- Questionnaires à choix multiples
- Questions personnalisables
- Rappels
- Rapports et analyses
- Saisie de données à distance
- Saisie de signature mobile
- Saisie et transfert de données
- Signature de plusieurs parties
- Signature électronique
- Sondage en ligne
- Stratégie de marque personnalisable
- Suivi des participants
- Suivi des statuts
- Sécurité des données
- Third-Party Integrations
- Traitement des paiements
- Workflow Automation

## Intégrations (25 au total)

- AWeber
- Chargent
- Docmosis
- Drupal
- FreshBooks
- GoTo Webinar
- Google Drive
- Google Sheets
- Google Workspace
- HubSpot CRM
- Mailchimp
- Marketo Measure
- Microsoft Excel
- PayPal
- Postman

... et 10 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de signature électronique](https://www.capterra.fr/directory/30739/digital-signature/software)

## Catégories connexes

- [Logiciels de signature électronique](https://www.capterra.fr/directory/30739/digital-signature/software)
- [Logiciels de collecte de données](https://www.capterra.fr/directory/32475/data-collection/software)
- [Outils de sondage](https://www.capterra.fr/directory/30092/survey/software)
- [Logiciels de création de documents](https://www.capterra.fr/directory/31576/document-generation/software)
- [Logiciels d'automatisation des formulaires](https://www.capterra.fr/directory/10023/forms-automation/software)

##  Logiciels similaires

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2. [Adobe Acrobat](https://www.capterra.fr/software/1012240/adobe-acrobat-dc) — 4.7/5 (4217 reviews)
3. [Jotform](https://www.capterra.fr/software/158456/jotform-4-0) — 4.7/5 (2895 reviews)
4. [Google Workspace](https://www.capterra.fr/software/168389/google-workspace) — 4.7/5 (17583 reviews)
5. [Microsoft Forms](https://www.capterra.fr/software/1025299/microsoft-forms) — 4.6/5 (326 reviews)

## Avis

### "ultra connecter et puissant" — 5.0/5

> **henri** | *24 mars 2025* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: un super outils pour faire des enquete de satisfaction
> 
> **Inconvénients**: je n'en connais pas a ce jour et je pense que j'ai le temps de voir venri

-----

### "A best in class form tool with few drawbacks" — 5.0/5

> **Sarah** | *27 avril 2026* | E-learning | Taux de recommandation : 9.0/10
> 
> **Avantages**: FormAssembly is a best in class form building tool and we've tried many. The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs. This unlocks many more capabilities than your average form tool and made it win our company's preferred vendor spot.
> 
> **Inconvénients**: For large organizations FA does not scale cost well. The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field. The integration touchpoints in their connector tool are smooth but also take some tweaking and getting used to. You're likely to fail your first few tests when setting up an integration with a CRM for example.&#10;&#10;Another drawback lies in it's excel connector - a feature we rely on heavily. They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive. The connector also randomly loses it's authenticator connection, making our spreadsheets blank. This has been a frustration for our company as we require this feature for many use cases. If you're comfortable with pulling responses directly from the tool instead, you won't encounter this bug.
> 
> What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not yet have a connector to Salesforce Marketing Cloud Advanced (a big miss for us), they do have connectors to Pardot, Eloqua, and the original Salesforce Marketing cloud.  Learning the ins and outs of the tool took some effort but it was well worth it and their free academy and training tools were a serious help.

-----

### "FormAssembly - Good Product, Excellent Integration with Salesforce, Poor Support" — 4.0/5

> **Jori** | *13 mars 2026* | Enseignement supérieur | Taux de recommandation : 8.0/10
> 
> **Avantages**: The biggest benefit of using FormAssembly for our organization is the integration with Salesforce\! This is the primary reason we transitioned our forms to FormAssembly and it continues to be where we find the greatest value.
> 
> **Inconvénients**: Our greatest frustration with FormAssembly is the technical support that is available - both the level of care and the response times.
> 
> Transitioning our forms to FormAssembly has been positive for our organization. The integration with Salesforce has reduced manual input and made the process of data collection far more efficient\! The integration with Stripe is also valuable: the process of collecting payments with form submissions is intuitive for customers and automatically connected to records in Salesforce. Our disappointment with FormAssembly has been the service portion of the contract. The technical support is not prompt and doesn't feel reliable.

-----

### "A good starting point but lacks robust enterprise level functionality" — 3.0/5

> **Tracey** | *19 mars 2026* | E-learning | Taux de recommandation : 6.0/10
> 
> **Avantages**: Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce.
> 
> **Inconvénients**: Although the connectors are very convenient, they are also highly limited especially when working with 'repeating sections'. Instead of bulk load the records, it processes them one by one which creates an extremely slow UX. Additionally, the 'Skip this step if' functionality cannot evaluate each record within a repeating section. This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers.
> 
> Form Assembly is a solid starting point and provides a clean way for customers to interact with your Salesforce data. The limitations with both the connectors and the interface to build forms is frustrating. Luckily you can get around some of these frustrations by building out custom CSS and Javascript files but I wish that Form Assembly would invest in their roadmap to create a more robust solution.

-----

### "10/10 would recommend" — 5.0/5

> **Chantelle** | *6 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: Almost everything\! To highlight a few:&#10;Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. &#10;The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. &#10;The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases.
> 
> **Inconvénients**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation.
> 
> We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\!

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Suivant: [Page suivante](https://www.capterra.fr/software/144453/formassembly?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/144453/formassembly)

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