Spectrio

A digital, interactive social experience

Commentaires : More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.

Avantages :

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

Inconvénients :

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Best user-friendly solution out there

Commentaires : Of all of the different CMS solutions out there for digital signage, Enplug gives you one of the most engaging experiences possible. Our employees enjoy this new solution and I've heard nothing but good feedback.

Avantages :

Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.

Inconvénients :

There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.

Expensive, Buggy and Poor Support

Commentaires : This is a review of Enplug Digital Signage software. With the advent of smart tv's, their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Avantages :

Nothing good to say about the software Enplug.

Inconvénients :

Poor customer service. Weak customer account portal on website. Buggy devices that arrive defective, stop working randomly and not competitively priced.

A very complete digital signage.

Commentaires : A quite important experience, let's say that it allows our developments to import solutions in real time, we can teach the rest of the team, we can create screen solutions to fix the screens of the same corporation, so the program itself has been very helpful for our developments.

Avantages :

The digital signage it offers is very important for the software development we do, we can use them on a minimum scale of how they are seen on a public screen and be able to do more tests in real time and resolve real-time errors, it has a good platform In order to leave notes, the same program allows us to interconnect other software to make comparisons.

Inconvénients :

On ultra-large screens it generates some loss of kb signals per second, which is something that is not annoying, something that does not happen on medium-sized or ultra-small screens where the communication between software and hardware is very complete, which is the strong point of the program.

Looks slick, easy to set up and manage!

Avantages :

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

Inconvénients :

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.