Pour qui ?

defi SOLUTIONS' leading-edge loan origination software (LOS) can be used by lenders of all types -- independent and captive finance companies, banks, credit unions, solar providers, Buy Here Pay Here.

Notes moyennes

27 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • defi SOLUTIONS
  • http://defisolutions.com/
  • Fondé en 2012

En savoir plus sur defi SOLUTIONS

For banks, credit unions, and lenders of all types (except mortgage). defi SOLUTIONS loan origination software offers unmatched configurability, personalized client support, seamless partner integrations, self-serve analytics, and scalable automation to speed decisions & help you capture the deals you want. defi LOS, loan management & servicing, configurable reporting & analytics, and direct app interface. Developed by lenders for lenders to let you do business the way you want to do business.

defi SOLUTIONS - Fonctionnalités

  • Candidature en ligne
  • Gestion de la conformité
  • Gestion des clients
  • Gestion des documents
  • Piste d'audit
  • Signature électronique
  • Traitement des prêts

Avis les plus utiles sur defi SOLUTIONS

Making a good product great

Publié le 20/09/2018
Greg P.
SVP Risk
Services financiers, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I really enjoy the product and I understand it's a constantly changing and improving company, which I can appreciate. It has a ways to go but progress is happening, and rapidly. I am excited to see its improvement over the next few years, and I am happy to be a part of that journey

Avantages: it's fairly intuitive to use and navigate. It has gotten faster than previously. it allows for a good amount of customization. the Defi team is AWESOME. I really enjoy the people I work with at Defi. And there is a good amount of vendor integrations already and the list is growing each day.

Inconvénients: I would like to see a full development area where I, or my team, can code changes. It seems to be built with a novice user in mind, but there isn't much for a more tech savvy person. I do not like having to write formulas that seem to be very strict in what can be used or called. Think PyCharm or R Studio in Defi. I also think the design and layout is a bit old and ugly (sorry for the harsh term). We are approaching 2019... but Defi feels like it's 2003

Réponse de l'éditeur

envoyé par defi SOLUTIONS le 09/10/2018

Thank you for recognizing your ability to customize, our improved speed, and our fantastic team and growing list of partners. Ouch on the old and ugly development area¿you'll be happy to know our new CTO feels the same as you and is very interested in improving the user experience,  where previously we focused more on functionality. Our defi SERVICING system has an updated "2018" UX, but there are certainly a plethora of things we can work on!  

Defi is Different

Publié le 20/09/2018
Ryan G.
Project Manager
Automobile, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Business changing.

Avantages: What makes this company different is it's culture. They listen to their clients and deliver what they need. More importantly, they empower their clients to create their own solutions rather than waiting in any line for development. The number of integration is staggering (and growing) allowing you a modular design that is honestly unparalleled in the industry.

Inconvénients: I have at times had issues with the consulting group as far as outlining timelines correctly. They have recently restructured their software people to help with this in a big way. The other issue (which they are working on) is that is can be time consuming to do most of the system admin work as it take a lot of manual labor to trace dependencies through your custom formulas and fields.

Réponse de l'éditeur

envoyé par defi SOLUTIONS le 09/10/2018

Thank you! defi was founded to empower lenders through configurable software. We listened to our lenders and HAVE recently restructured our teams and are doing a much better job of giving you more dependable timelines for configuration support. As for the tracing of dependencies, we do have an internal tool for that (we just haven't released it yet to clients), but if you ever need it just reach out to your client team and they will run the dependencies for you!

support and configurability

Publié le 20/09/2018
Brian M.
VP-General Manager
Services financiers, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: we've been able to provide our credit analysts and funders what they need to complete their jobs efficiently and provide them with a voice that enables them to request changes that Defi can provide.

Avantages: customer support and ease of configurability are outstanding. We are able to do most things on our wishlist and the support team is always available. It's also nice to know the CEO is always available as well.

Inconvénients: save time was a problem previously but is not any longer

Réponse de l'éditeur

envoyé par defi SOLUTIONS le 09/10/2018

Thank you for recognizing our client support team (and of course our configurability)! Service and support are valued at defi and Stephanie Alsbrooks (our CEO) and I are always available for questions or conversations. And what great people we have on our implementation and support teams! They are ready, willing, and (best of all) ABLE to provide you the support you need We did recently greatly reduce save times with a June 2018 move to AWS and we continue to monitor and work toward providing the fastest responses possible. 

Defi review

Publié le 20/09/2018
Diana L.
Director, Risk and Analytics
Services financiers, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I love the configurability. If you have imagination and a little tech skills, you can accomplish a lot and build custom features.

Inconvénients: Releases sometimes produce odd errors that are difficult to trouble shoot and while customer support is great for bigger items or assistance with customization, it's not great on these little weird problems that may not impact all users.

Réponse de l'éditeur

envoyé par defi SOLUTIONS le 09/10/2018

Configuration is at your fingertips!  You can make modifications to a multitude of pages and fields and create user-defined roles to determine which of your team has access to certain features. Thank you for recognizing our excellent customer support team. We agree that little weird bugs are annoying (and happen in any software environment)!  We are currently working on some features around our QA environments and ability to help recreate bugs, even on the small things. These features and recent team restructuring will help us both address those unique challenges that occasionally pop up.

Simply the best and only realistic option for those who seek a state-of-the-art LOS

Publié le 25/01/2018
Steve C.
EVP
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Able to be configured fast and efficiently based upon a seemingly limitless array of variables.
The Credit and Loan Processing staff feel this LOS is the best they have ever used.
Even the smallest issues have been consistently met with high levels of support.
This LOS evolves as we grow, where others before have been an impediment to our growth.

Inconvénients: There are no serious flaws to this LOS but may run slow if you over-configure the system.
Would like the LOS to be able to integrate with my Servicing data.
Some reports concerning analytics need further development.

Réponse de l'éditeur

envoyé par defi SOLUTIONS le 09/10/2018

We love hearing that your staff rates us their best LOS ever!! Our clients consistently recognize the excellence of our client implementation and client success teams and they can help if over-configuration has slowed your system. All defi products -- LOS, ANALYTICS, SERVICNG -- continue a healthy evolution and you (our clients) control our roadmap. Let us know what you need and we can work together to make needed features and enhancements a reality.

Lire d'autres avis