eSPACE

eSPACE

par Cool Solutions Group

Qui utilise eSPACE ?

We have a wide variety of system applications including schools, churches, faith-based organizations, municipalities, office users, property managers and hospitality suppliers.

Description de eSPACE

eSPACE has best-in-class customer service and ongoing development support, Our Work Order Management module is the most comprehensive facility management software on the market! Some of our key features includes:

- Work Orders and Assignments & Inventory Control
- Robust Reporting Options & Equipment Tracking
- Preventive Maintenance
- Vendor Portal

Take us on a free test drive for 30 days or request a free demo today!

Informations sur eSPACE

Cool Solutions Group

http://eSPACE.cool

Fondé en 2009

Prix de eSPACE

eSPACE n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de eSPACE est disponible à partir de 50,00 $US/mois.

À partir de

50,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

eSPACE - Fonctionnalités

Logiciels de GMAO
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance préventive
Suivi de l'historique des services
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Base de données de clients
Création de bons de travail
Devis
Gestion des contrats
Gestion des expéditions
Gestion des stocks
Gestion des tâches
Maintenance préventive
Planification
Rendez-vous récurrents
Routage
Accès mobile
Achats
Gestion des fournisseurs
Gestion des inspections
Gestion des ordres de travail
Liste de tâches (to-do list)
Maintenance conditionnelle
Maintenance prédictive
Planification de la maintenance
Rappels

Avis sur eSPACE

Afficher 5 avis sur 421

Note globale
4,4/5
Facilité d'utilisation
4,2/5
Service client
4,6/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,4/5
Bradd J.
Facility Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 01/03/2018

"Highly satisfied, improved operational efficiencies, better organized multi-site management "

Avantages: We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

Inconvénients: The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Réponse de l'éditeur

envoyé par Cool Solutions Group le 05/03/2018

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team.

Tim Cool

  • Provenance de l'utilisateur 
  • Publié le 01/03/2018
Christine B.
Building and Grounds Admin. Asst.
Événementiel, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/12/2019

"Great Software Package"

Commentaires: Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Avantages: The ease of use and storage of information.

Inconvénients: The un-customizable pieces within a work order.

Réponse de l'éditeur

envoyé par Cool Solutions Group le 07/01/2020

Christine: Thank you for the review.

I would welcome your input on which components of the work order should/could be customizable.

Thanks

Tim Cool
Founder

  • Provenance de l'utilisateur 
  • Publié le 27/12/2019
Bonnie M.
Communications Coordinator
Institutions religieuses, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 12/11/2018

"My review"

Commentaires: I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Avantages: I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Inconvénients: Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Réponse de l'éditeur

envoyé par Cool Solutions Group le 15/11/2018

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance.

Tell Jason Powell I said HEY!

Tim Cool
tim@coolsolutionsgroup.com

  • Provenance de l'utilisateur 
  • Publié le 12/11/2018
Eric F.
Director of Operations
Institutions religieuses, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 03/01/2020

"Great customer support"

Commentaires: Customer support from [SENSITIVE CONTENT HIDDEN] specifically has been fantastic. She's been prompt, courteous and helpful as she answers my rudimentary questions.

Avantages: It's user friendly while still having the available options for all our event and building schedule needs.

Inconvénients: I'm still new to the software so I can't really pick out anything as of yet. The one part I had trouble with is figuring out the 'route' a request takes once submitted. It would be a nice feature to designate the order of specific individuals the request has pass through during the approval process.

Réponse de l'éditeur

envoyé par Cool Solutions Group le 07/01/2020

Eric: Thank you for the review and feedback.

Please feel free to let our team know of any feature enhancements we can help with.

Tim Cool
Founder

  • Provenance de l'utilisateur 
  • Publié le 03/01/2020
Luke L.
Director of Information Technology
Institutions religieuses, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/12/2019

"eSpace is the event management solution we needed"

Commentaires: Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Avantages: I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Inconvénients: Lack of SSO, some information is not accessible in the API, some permissions quirks.

Réponse de l'éditeur

envoyé par Cool Solutions Group le 19/12/2019

Luke: Thank you for the review.

I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great.

Merry Christmas

Tim Cool
Founder

  • Provenance de l'utilisateur 
  • Publié le 15/12/2019