--- description: Nutshell : qu'en pensent les utilisateurs ? Lisez les avis clients sur Nutshell, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de contacts](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.fr/software/144340/nutshell Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/144340/nutshell?page=2) > Les équipes de vente adorent Nutshell. Bénéficiez d'outils de premier ordre, d'intégrations permettant de gagner du temps et d'une assistance en direct de classe mondiale. > > Conclusion : 620 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Nutshell ? Nutshell est à la fois un CRM performant et un outil de gestion des leads conçu pour les équipes de vente. Les équipes inbound, outbound ou extérieures adorent Nutshell, car il est amusant et facile à utiliser, simple à configurer et vous évite de vous disperser. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 620 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Nutshell - **Pays**: Ann Arbor, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 13,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Finlande, France, Norvège, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - A/B Testing - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Base de données de clients - Base de données de contacts - CAN-SPAM Compliance - Champs personnalisables - Contacts partagés - Devis - Distribution de leads - Gestion des abonnés - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Mesure des performances - Mobile Optimization - Pages de renvoi et formulaires web - Planification des campagnes - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports personnalisables - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de la clientèle - Segmentation de leads - Stockage de documents - Suivi des e-mails - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations - Traitement des lots - e-mail marketing - Éditeur WYSIWYG ... et 1 fonctionnalités supplémentaires ## Intégrations (101 au total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... et 86 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion de contacts](https://www.capterra.fr/directory/30016/contact-management/software) ## Catégories connexes - [Logiciels de gestion de contacts](https://www.capterra.fr/directory/30016/contact-management/software) - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) - [Logiciels d'email marketing](https://www.capterra.fr/directory/30013/email-marketing/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.fr/directory/12/sales-force-automation/software) - [Logiciels CRM en ligne](https://www.capterra.fr/directory/30072/online-crm/software) ## Logiciels similaires 1. [Bigin by Zoho CRM](https://www.capterra.fr/software/204998/bigin-by-zoho-crm) — 4.7/5 (728 reviews) 2. [HubSpot CRM](https://www.capterra.fr/software/152373/hubspot-crm) — 4.5/5 (4457 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.fr/software/61368/salesforce) — 4.4/5 (18773 reviews) 4. [Zoho CRM](https://www.capterra.fr/software/155928/zoho-crm) — 4.3/5 (6970 reviews) 5. [eWay-CRM](https://www.capterra.fr/software/152769/eway-crm) — 4.5/5 (822 reviews) ## Avis ### "Does one thing, and does it well" — 4.0/5 > **Nicky** | *27 février 2026* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Nutshell just gets the job done. No fancy bells and whistles; if you want to track leads and manage prospects in a simple, straightforward way, Nutshell is what you need. > > **Inconvénients**: Nutshell can feel a bit dated at times, like old enterprise SaaS software. There are definitely more modern features in the platform, but the UI could use updating to help direct use of those features a bit better. > > We share Sales across three functional groups in my company, and Nutshell helps us stay organized. We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile. Nutshell does one thing, and it does it well. ----- ### "SonarMD x Nutshell" — 4.0/5 > **Samantha** | *21 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team. > > **Inconvénients**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary. > > Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion. ----- ### "In a nutshell, literally" — 5.0/5 > **Kymberly** | *10 avril 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Email management feature, customer support consistency, user friendly, value for my money. Im obsessed with the board feature where I am able to see all of my contacts and keep organized on follow ups and communication. > > **Inconvénients**: So far, I have not run into anything I have not liked about nutshell. I am amazed at how well I became accustomed to using the platform and how easy the transition was from other CRM tools. > > I love the experience I am having with nutshell. It was easy to load my contact, organize and begin using. Ive used other platforms and this is the best one by far. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Utilisateur vérifié** | *18 décembre 2025* | Construction | Taux de recommandation : 6.0/10 > > **Avantages**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Inconvénients**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 février 2026* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Inconvénients**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/144340/nutshell?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/144340/nutshell) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées