Qui utilise Nutshell ?

Nutshell est à la fois un CRM performant et un outil de gestion des leads conçu pour les équipes de vente. Les équipes inbound, outbound ou extérieures adorent Nutshell, car il est amusant et facile à utiliser, simple à configurer et vous évite de vous disperser.

Description de Nutshell

Nutshell est un CRM essentiel pour toute équipe de vente. Agissez plus rapidement, travaillez plus intelligemment et réalisez plus de transactions avec des outils de pointe, des intégrations permettant de gagner du temps, une automatisation des ventes et une assistance en direct de classe mondiale. Les équipes de vente adorent Nutshell. Croyez-en l'expérience des milliers d'entreprises qui grandissent chaque jour avec Nutshell. Nous avons juste besoin d'un CRM efficace et c'est exactement ce que propose Nutshell. – Kristen Hay, Bloomerang.

Informations sur Nutshell

Nutshell

http://www.nutshell.com

Fondé en 2009

Vidéo de Nutshell
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Présentation des tarifs de Nutshell

Nutshell n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Nutshell est disponible à partir de 19,00 $US/mois.


À partir de

19,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Nutshell deployment and support

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

Nutshell - Fonctionnalités

  • Accès mobile
  • Devis et offres
  • Gestion des tâches
  • Gestion du territoire
  • Génération de leads
  • Intégration des médias sociaux
  • Intégration du chat interne
  • Intégration du marketing automation
  • Lead scoring
  • Segmentation
  • Stockage de documents
  • Système de calendrier et de rappel
  • e-mail marketing

Logiciels de CRM : afficher la liste complète

  • Base de données de contacts
  • Contacts partagés
  • Gestion des leads
  • Gestion du pipeline de ventes
  • Importation et exportation de contacts
  • Outils de prospection
  • Recherche/Filtre
  • Segmentation
  • Suivi des interactions

Logiciels de gestion de contacts : afficher la liste complète

Nutshell - Logiciels similaires

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Avis sur Nutshell

Read all reviews

Overall rating

4,2/5

Average score

Facilité d'utilisation 4,2
Service client 4,2
Fonctionnalités 3,8
Rapport qualité-prix 4,2

Review software

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Écrivez votre avis !
Marilyn H.
Global Sales Director
Services financiers, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/03/2020

"Bang for your Buck"

Commentaires: Great! It helps the team stay on track whether it's sales or implementation.

Avantages: Reporting and filtering reports.
Keeping a track record of our leads.

Inconvénients: Have to move over to pro to get more then one sales process. Pro is so expensive.

  • Source de l'avis 
  • Publié le 05/03/2020
Madalynn P.
IT/Projects Manager
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/10/2019

"An Elegant Yet Powerful CRM"

Commentaires: We are now better organized with our sales process and are more collaborative. This allows us to keep our important information in one place that is easy to use and work as a team to get things done!

Avantages: I love the filtering ability with our companies and people lists. It allows us to really drill down and get the exact metrics we want. We are better able to see a lot of information at a glance in a dynamic way.

Inconvénients: I would love more options when emailing groups of people in the system. Currently, I need to only use templates when emailing groups and I would like to be able to type out the email in one shot instead.

  • Source de l'avis 
  • Publié le 24/10/2019
Prescott P.
President
Exploitation minière et métaux, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 08/05/2017

"leads don't allow you to easily sell services, only products. After sale service is hindered."

Commentaires: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Avantages: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Inconvénients: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

  • Source de l'avis 
  • Publié le 08/05/2017
John G.
Managing Partner
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 02/07/2020

"A Full Featured Sales CRM"

Commentaires: Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Avantages: This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Inconvénients: We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

  • Source de l'avis 
  • Publié le 02/07/2020
Steven S.
Chief Engagement Officer
51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 17/11/2017

"Fantastic small/medium-sized-biz CRM"

Commentaires: New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.

Avantages: Nutshell has been great for our software firm as it grew from a startup to a mid-market company. Nutshell is very similar to us in age, culture, feature philosophy, etc. so I always enjoy interacting with the team. The Support (via chat and email) is excellent and they are always willing to hear new feature ideas and requests. The affordability makes it a great first CRM for new and small businesses.

Inconvénients: Importing can sometimes result in a lot of duplicate leads, so data cleanliness becomes a bit of an issue as you grow. Reporting has some room to grow but it's not too bad right now.

  • Source de l'avis 
  • Publié le 17/11/2017