--- description: Nutshell : qu'en pensent les utilisateurs ? Lisez les avis clients sur Nutshell, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de contacts](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.fr/software/144340/nutshell Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/144340/nutshell?page=2) > Les équipes de vente adorent Nutshell. Bénéficiez d'outils de premier ordre, d'intégrations permettant de gagner du temps et d'une assistance en direct de classe mondiale. > > Conclusion : 625 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Nutshell ? Nutshell est à la fois un CRM performant et un outil de gestion des leads conçu pour les équipes de vente. Les équipes inbound, outbound ou extérieures adorent Nutshell, car il est amusant et facile à utiliser, simple à configurer et vous évite de vous disperser. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 625 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Nutshell - **Pays**: Ann Arbor, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 13,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Finlande, France, Norvège, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - A/B Testing - Accès mobile - Actions découlant d'un événement - Analyse des campagnes - Base de données de clients - Base de données de contacts - CAN-SPAM Compliance - Champs personnalisables - Contacts partagés - Devis - Distribution de leads - Fonction de glisser-déposer - Gestion des abonnés - Gestion des activités commerciales - Gestion des calendriers - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Gestion du territoire - Génération de leads - Importation et exportation de données - Lead nurturing - Mesure des performances - Mobile Optimization - Modèles d'e-mails - Pages de renvoi et formulaires web - Planification des campagnes - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports personnalisables - Recherche/Filtre - Saisie de leads - Segmentation de la clientèle - Segmentation de leads - Stockage de documents - Suivi des clics - Suivi des e-mails - Suivi des interactions - Système de calendrier et de rappel - Third-Party Integrations - Traitement des lots - e-mail marketing - Éditeur WYSIWYG ... et 7 fonctionnalités supplémentaires ## Intégrations (97 au total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Calendly - CallHippo ... et 82 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion de contacts](https://www.capterra.fr/directory/30016/contact-management/software) ## Catégories connexes - [Logiciels de gestion de contacts](https://www.capterra.fr/directory/30016/contact-management/software) - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) - [Logiciels d'email marketing](https://www.capterra.fr/directory/30013/email-marketing/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.fr/directory/12/sales-force-automation/software) - [Logiciels CRM en ligne](https://www.capterra.fr/directory/30072/online-crm/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.capterra.fr/software/61368/salesforce) — 4.4/5 (18811 reviews) 2. [HubSpot CRM](https://www.capterra.fr/software/152373/hubspot-crm) — 4.5/5 (4489 reviews) 3. [Zoho CRM](https://www.capterra.fr/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.fr/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Kylas Sales CRM](https://www.capterra.fr/software/210630/kylas) — 4.8/5 (625 reviews) ## Avis ### "We love Nutshell\!" — 5.0/5 > **Michael** | *20 août 2026* | Impression | Taux de recommandation : 10.0/10 > > **Avantages**: Nutshell is very user friendly and feature rich. We love calling and recording through the system especially. > > **Inconvénients**: We haven't really had a con as of yet, but i'm sure eventually one will develop. I will update my rating when that happens. > > Overall, I couldn't be happier about going with Nutshell. Their training and customer service has been wonderful as well. ----- ### "Phenomenal solution at a great price" — 5.0/5 > **Antonia** | *18 août 2026* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: Nutshell is a powerful and easy to use solution. It's super quick and easy to set up and use. It has all the CRM features our business needs and is a perfect solution for everything we wanted when we set out to evaluate different options. It's also 100% reliable and offers good and fast customer service. Their marketing and analytics features are great and easy to use and we dropped our newsletter service and moved everything over. In the last year or so they added a ton of new features that we're considering - SMS, AI, invoicing, chat agents, and IG/FB/WhatsApp integration. Extraordinarily high value for the price and a perfect solution for our business. > > **Inconvénients**: I wish it was slightly more integrated with our email so we don't need to manage 100% of it in a separate window. It's easy when my assistant does it, but me manually updating all the leads is time consuming. > > Love it and highly recommend. The design is easy on the eye and intuitive, packed with tons of features and great analytics. They recently built out a suit of new features for prospecting, sales and customer service and they keep adding stuff to it. ----- ### "You pay for what you get...." — 2.0/5 > **Jessica** | *17 décembre 2025* | E-learning | Taux de recommandation : 3.0/10 > > **Avantages**: It's cost effective and gets the job done. Does integrate well with other platforms as well for a more streamline use. > > **Inconvénients**: It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted. > > It's been - interesting. Their random updates without warning... the freezing, the timeout pages. It can be a headache. ----- ### "Getting better, not the best yet" — 4.0/5 > **Connor** | *24 août 2026* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: The UI and data organization are clean and modern, easy to use compared to other CRMs. The new integrations and upcoming development roadmap is encouraging as well > > **Inconvénients**: The reporting features are not easy to use when tracking specific product codes. It's odd that a CRM built for retail cannot run a report on one product code without other data entering in. > > I've worked in Nutshell for 4 years now. It has come a long way since I started with it. The development and roadmap is very encouraging, though we do miss having a dedicated support agent when we needed guidance. Now it looks like we have to increase our subscription to talk with a human instead of the AI bot ----- ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 février 2026* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Inconvénients**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/144340/nutshell?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/144340/nutshell) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées