Description de Atera
Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician. Try Atera for free today!
Qui utilise Atera ?
Atera is the ultimate all-in-one RMM tool suite for MSPs and IT Pros. Includes everything you need in one integrated solution. Unlimited devices for fixed monthly cost. Try Atera for free today.
Où peut-on déployer Atera ?
À propos de l'éditeur
- Atera
- Situé à Tel Aviv, Israël
- Fondé en 2011
Assistance Atera
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Langues
allemand, anglais, français
Atera - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
Atera n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Atera est disponible à partir de 99,00 €/mois.
Plans de tarification obtenez un essai gratuitÀ propos de l'éditeur
- Atera
- Situé à Tel Aviv, Israël
- Fondé en 2011
Assistance Atera
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Langues
allemand, anglais, français
Atera en vidéos et en images
Fonctionnalités - Atera
Alternatives à Atera
Avis sur Atera
Carl
Possibility to be Great
Jonathan
Rapport Qualité-Prix imbattable !
Commentaires : Déploiement systématique sur chaque poste pour un meilleur suivi du parc client
Avantages :
Tarif agressif sur ce marché. Ultra simple à déployer et à utiliser. Le design est plutôt épuré, on ne se perd pas dans l'interface malgré toutes les fonctionnalités présentes. L'intégration native des outils PMAD, sécurité, backup...
Inconvénients :
La francisation n'est pas encore parfaite ni présente partout. La facturation uniquement en dollars par CB. Le support en français pas toujours disponible.
Réponse de l'équipe de Atera
il y a 10 mois
Thank you for your review and for being a loyal Ateran! Glad to see that you are getting the value for money with our all-in-one Remote Monitoring and Management (RMM) solution and that you found onboarding to be easy. We have made some big changes recently, and there should be much more available to you in the French language. It's a work in progress, but we are getting there!
Ludovic
Retour d’expérience
Commentaires : Nous avons grâce à Atera, réussi à gérer de façon plus efficace notre helpdesk auprès de nos clients.
Avantages :
Nous aimons, son ergonomie générale plutôt accessible et engageante
Inconvénients :
Oui, il manque la possibilité d’avoir un IT documentation
Réponse de l'équipe de Atera
il y a 6 mois
Hi Ludovic, Thanks for taking the time to review Atera! We are very happy to hear that you find the platform accessible, and that you have been able to manage your helpdesk more efficiently. Regarding documentation that you are missing, please reach out to support so they can help.
Patrice
Très bon produit
Commentaires : Prise en main facile et intuitive
Avantages :
Possibilité de mettre à jour les systèmes de tous les clients en quelques clics
Inconvénients :
Le dashboard n'indique pas si le système antivirus des postes est à jour. Pas de visibilité non plus sur l'état physique des disques durs
Réponse de l'équipe de Atera
il y a 10 mois
Thank you for your review and for being a loyal Ateran! Happy to hear that you're finding it easy-to-use. Should you run into any issues, please reach out to our 24/7 Support Team at support@atera.com.
Tom
Excellent outil pour les professionels de l'infogérance !
Avantages :
La facilité d'utilisation, la prise en main des outils, l'interface utilisateur.
Inconvénients :
Quelques problèmes avec les vues qui peuvent ne plus être fonctionnelles. Devrait être corrigé dans la prochaine interface utilisateur.
Réponse de l'équipe de Atera
il y a 2 ans
Thank you for the nice words, Tom! Please do let us know if you encounter any further issues regarding the UI or functionality.
John
Perfect Fit for Many Scenarios
Commentaires : The learning curve for Atera makes it great for entry level IT personnel or non-IT users who need to support applications rather than PC issues. It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good. Reporting is handy and functional. Integrated remote control is seamless one it is setup. Scripting is very useable.
Avantages :
The licensing model for Atera sets it apart from most other similar RMM tools. Each licensed technician can manage unlimited client systems. This alleviates the overhead of tracking your head count and makes Atera possibly the most cost effective RMM product on the market today. Tech Support from Atera is also outstanding providing timely live chat interaction. They have provided more than sufficient answers to what I perceived as complicated propositions. The Atera Support Technicians are polite and appear to have a fairly decent mastery of the product.
Inconvénients :
Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted. There is a fix for this, but that fix should not be necessary for this type of product. Its a fairly manageable inconvenience. Client system naming can get off track, but is also not hard to fix.
Réponse de l'équipe de Atera
il y a 10 mois
Thank you for your review and for being a loyal Ateran! Glad to see that you are getting the value for money with our all-in-one Remote Monitoring and Management (RMM) solution and that you found onboarding to be easy. We will definitely let our Support Team know that you've had a great experience - it will make their day
