ConsignCloud

Excellent product, very glad we chose ConsignCloud

Commentaires : ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

Avantages :

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Inconvénients :

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

ConsignCloud is awesome!

Commentaires : very positive. it made our consignment program much more efficient, flexible, and intuitive, and has given us new capabilities.

Avantages :

easy import/export. great built-in logic. great shopify integration.

Inconvénients :

that after images are uploaded we can't expand them to see a full-size version ever again. there's no way to directly apply consigncloud store credit at checkout in shopify. some of the logic didn't work as well as hoped originally but has improved since. the consignor user interface is not intuitive. the store user interface default landing page is mostly wasted space. we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result.

Alternatives envisagées précédemment : Aravenda Consignment Software

Pourquoi choisir ConsignCloud : our old software was woefully clunky and lacked capabilities.

Pourquoi passer à ConsignCloud : aravenda didn't allow users to use self-serve excel import/export functionality to manage data, which i found to be utterly absurd.

Great program - Still growing!

Commentaires : The development team and everyone we've worked with at ConsignCloud is very helpful and super friendly to work with. They are always available for questions, especially during implementation and set-up, but even after we've had the program for a while.

Avantages :

Very easy to use and set up. Training the team on this program was very quick in comparison to the previous program we used.

Inconvénients :

Very limited in the reports that can be run. Need to be able to have more control over the information generated to run reports needed for our accountant.

Alternatives envisagées précédemment : SimpleConsign

Pourquoi choisir ConsignCloud : SimpleConsign was very expensive. For the number of sales that we do it was not cost-effective.

Logiciel antérieur : SimpleConsign

Pourquoi passer à ConsignCloud : The cost primarily, and the ease of use. We were debating on whether we should stay with Traxia and eventually landed on switching.

Long-term user, still happy 😊

Commentaires : Overall, I've enjoyed using ConsignCloud and my business relies on it heavily. The support team are generally pretty good (although when there's an issue with a third party integration like printnode or shopify, they're quick to pass the buck)

Avantages :

The automated emails to consignor's, it really prevents a lot of back-and-forth with our clients

Inconvénients :

The reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature

Alternatives envisagées précédemment : Ricochet

Pourquoi choisir ConsignCloud : I wanted a cloud based system and at the time Liberty's cloud system wasn't as good, although that was almost a decade ago and I'm sure it's better now

Logiciel antérieur : Liberty Consignment

Best app for online consignment management

Commentaires : Our experience has exceeded expectations. Given that this app controls a central part of our business, it's really important that it be super stable. To date, we have not had any performance problems, other than a few minor tweaks that were resolved very quickly by the support team.

Avantages :

This app is super easy to set up and use. We run an online marketplace with thousands of products and all is easily managed in ConsignCloud. Plus the support is first rate. Really. We've received almost immediate responses to the few issues we've had to figure out.

Inconvénients :

I wish that I could apply simple fixed-amount payouts on some products listed on consignment. We don't always use percentages, and having to do this manually is a pain.