Pour qui ?

Des salons de coiffure, de beauté et spas de toutes tailles, prêts à aller plus loin en matière de marketing, d'acquisition et de fidélisation de la clientèle, tout en rationalisant leurs opérations quotidiennes et en améliorant leur efficacité.

Notes moyennes

119 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • À partir de 25,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Versum
  • http://www.versum.com
  • Fondé en 2009

En savoir plus sur Versum

Versum vous aide à développer votre entreprise de coiffure et de beauté en facilitant l'acquisition et la fidélisation de nouveaux clients, en rationalisant vos opérations quotidiennes et en améliorant l'efficacité de votre salon, qu'ils soit petit ou grand. L'accès à distance sur n'importe quel appareil relié à Internet vous donne un contrôle total sur votre entreprise, 24h/24 et 7j/7. Conçu spécifiquement pour les salons de coiffure, Versum est mis à jour constamment. Demandez la version d'essai gratuite de 14 jours pour voir comment Versum peut faire croître votre entreprise.

Versum - Fonctionnalités

  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents
  • Carte de fidélité
  • Gestion de la paie
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des stocks
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Profils client
  • Rappels de rendez-vous
  • e-mail marketing
  • Carte de fidélité
  • Gestion des abonnements
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Point de vente (PDV)
  • Réservation en ligne

Avis les plus utiles sur Versum

Excellent system! Perfect for my home based salon

Publié le 08/03/2019
Cora A.
Beauty Therapist
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am extremly happy with my experience using Versum and I am a very satisfied customer. I would highly recommend it to any beauty therapist. Fantastic system and brilliant customer service. If you haven't tried it I recommend doing the free trial to see for yourself...
https://www.versum.com/p/GdA_kQ

Avantages: It is so easy to use and the customer service is excellent! They are always so quick and happy to help with any thing that I need. I have recently started using the online booking feature which is included in the price and I think its brilliant! Text messages get sent the day before automatically. The gift voucher and packages options are easy to use and understand. It keeps track of all my inventory and the statistics for what I've taken are so easy and clear to understand. The client records are fantastic, it is brilliant being able to see trends and which clients are spending the most money. So many pros to, I could go on...

Inconvénients: Honestly it is such a great app, I am so pleased I found it. The only things I would change are minor. I would like to colour code my diary with the different treatments and I would like to add breaks etc in the columns the same way I add treatments as I need the flexibility to move them, around freely but currently there isn't an option for this. I would like to add turnaround time to the online booking but I know they are planning to do this soon. Lastly I would like the option to sell my gift vouchers online.

Excellent service, Excellent Product

Publié le 14/02/2019
Lorraine W.
Owner
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Absolutely excellent. five star. ive listed some items above but honestly it works well without. the additional items would make it a premium product.

Avantages: Versum is easy to use and navigate
Customer service is great. The support team provided fantastic training, Did some data migration for me and really helped to get me set up especially as I was starting a new business.
Ive faced no issues with downtime. Honestly the application is great with a few nice to have which i have listed below. But honestly i have no regrets with getting this!
Online booking is great
Notifications, emails, reminders is excellent

Inconvénients: Wish more restrictions for staff that are not admins.e.g. prevent them deleting appointments, only put cancel or prevent their access to certain info.
More visibility of what each staff member does in the system - so a detailed log
Wish it had a petty cash tracker
the open and close of cash register took me a little while to get my head around
Wish their was an upload function to upload excel spreadsheets of inventory or services
International 2 way sms functionality did not work for me
wish receipt printing was more editable
Wish i had more text message basic allowance
Wish we could mask the number that the text messages come from
Checking out could be simpler. When checking out - wish the default was checkout and print immediately. The printing process for receipts is in 3 steps which is too much.
Wish you can also select how many copies of receipts are to be printed.
Wish on the checkout screen we could have a section for tips so we put in immediately how much the tip was
would be good to see which user is online
Wish facebook was integrated with facebook reviews
No weekend support

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