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Description de Sumac

Le logiciel de collecte de fonds Sumac vous fournit les outils dont vous avez besoin pour recueillir des dons en ligne, gérer les donateurs mensuels, automatiser les délivrances de reçus, cibler les campagnes, recevoir des alertes relatives aux activités des donateurs et rationaliser la gestion des événements.

Choisissez les options complémentaires dont vous avez besoin pour accomplir plus, notamment en matière d'adhésions, de gestion de cas, de bénévoles, de gestion des primes, etc.

Qui utilise Sumac ?

Une solution existe pour tous les types d'organismes à but non lucratif. * Grandes, moyennes et petites * Services sociaux, arts et culture, organismes de santé, éducation, environnement et services animaliers.

Sumac Logiciel - 1
Sumac Logiciel - 2
Sumac Logiciel - 3

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Sumac

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
4,7
Fonctionnalités
3,8
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
49%
4
40%
3
7%
2
3%
1
1%
Tanya
Admin/Volunteer Coordinator (Canada)
Psychologie, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Sumac in our little non-profit

5,0 l’année dernière

Commentaires : We have one system for donors, clients, volunteers, and it is easily adaptable to our needs.

Avantages :

Fully customizable, does what we need it to, easy to gather stats and run reports. All in one software for donations/grants/case management/volunteer management.

Inconvénients :

It can look clunky, but it is a powerhouse! As well, it would be nice to have auto-save, or spellcheck on forms.

Rachel
Executive Director (Canada)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The CRM that helps you manage donations and memberships

4,0 l’année dernière

Commentaires : I appreciate the software support they provide and attempt to be as thorough as possible.

Avantages :

I enjoy the ability to create a number of tax receipts at once. It helps keep the one time a year production easy to manage

Inconvénients :

It is tricky to see when a number of memberships are expiring, or to get prompted for when they expire. This feature may exist and I have not figured it out yet.

Nancy
Finance Administrator (Canada)
Services à la personne et aux familles, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

TOO Expensive

3,0 l’année dernière

Commentaires : Tech staff are helpful

Avantages :

I like that you can do reports and have it for different categories, the tech support staff are helpful

Inconvénients :

Beware: We have had two exuberant price increases of almost $100.00 each time. We are only a small charity so this has had a huge impact on us. We had a 4500 donation capacity but only had 3000 donors in our database and they bumped us to 6000 donors and our price jumped by almost $100.00 for a 2nd time. There were no improvements to the program with these price increases. I asked to be dropped to a 4000 donor capacity and was told we had to sign a new contract. Before the last price increase they would have dropped our package to a 2000 donor capacity but being small with few staff; we did not have the time or man power to eliminate 1000 donors. After 2 price increases I am very unhappy with the product and would not recommend it. It was a great product for $100.00 month, but not for $267.00

Brian
Administrator (Canada)
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Membership Management

5,0 il y a 3 ans

Commentaires : Our organization consists of 50 clubs spread throughout the Province. Each club maintains their own data which is visible only to them and to the organizations head office. This allows for consistent reporting around the Province.
Implementing the system was completed within 3 months, including converting existing spread sheets and uploading them onto the database. Training was conducted in person and online. Sumac provided initial training for the Bowls BC Administrator.

Avantages :

The Sumac membership management system is flexible and easily customizable. Out of the box it can be used immediately but can also be tailored to specific requirements. The Cloud based database combined with its data security allows each clubs data to be maintained separately and securely.

Inconvénients :

It is sometimes difficult to load the software onto Mac computers. This mainly due to the Mac security system that is not always fully understood by the user. Loading the software onto a windows machine is very easy.

Clare
Board Member (É.-U.)
Enseignement primaire et secondaire, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Really, really helpful and easy-to-use software

5,0 il y a 6 ans

Avantages :

Sumac has everything we need -- keeps our database, sends out our communications, keeps track of all our donations and receipts/acknowledgements. It is set up in a straightforward way and, when I first researched CRMs, it was the only one where I could understand the setup from the start (I think the others were not set up logically). Also, the support team at Sumac is wonderful; attentive, understanding, they are really willing to help me solve all my problems, whether it is a quick question or a larger issue that needs much more overhaul. In fact, they resolved the biggest problem I had with the software: I frequently must bulk import changes to my data, and there were parts I had to do manually because the contact types weren't available to use in the import workspace. But they have recently changed the import workspace to be more flexible, at least partly in response to my comments, so now my bulk imports go much more quickly. In addition, the program has many optional add-ons that can help with courses, volunteer hours, registrations, silent auctions and so many other bits of software that anyone might need. Also, it is very reasonable priced.

Inconvénients :

The only things that I find difficult are remembering all the little details of complicated searches, downloads, and the steps of emailing. But I am not very technologically savvy, and others will not be as easily frustrated as I am.