Pour qui ?

We have a solution for every kind of nonprofit. * Large, Medium, Small * Human Services, Arts & Culture, Health Organizations, Education, Environment & Animal Services.

Notes moyennes

101 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de $1/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Sumac
  • http://www.sumac.com
  • Fondé en 2004

En savoir plus sur Sumac

Sumac is the only fundraising software that includes customizable online donation forms, built-in email marketing, and over a dozens add-on options to choose from. It also integrates Quickbooks and Fundful peer-to-peer fundraising!

Perfect for mid-size and large organizations who want everything in a single solution!

Sumac - Fonctionnalités

  • Configuration et suivi des objectifs
  • Gestion des bénévoles
  • Gestion des clients
  • Gestion des documents
  • Gestion des formulaires
  • Gestion des programmes
  • Gestion des références
  • Notes de cas
  • Planification
  • Rapports et statistiques
  • Abon. à un organisme sans but lucratif
  • Abonnement à une salle de sport
  • Adhésion à un club
  • Adhésion à une association
  • Base de données de membres
  • Gestion de site web
  • Gestion des applications
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des événements
  • Portail des membres
  • Publication d'offres d'emploi
  • Renouvellements automatiques
  • Répertoire de membres
  • Traitement des paiements
  • e-mail marketing
  • Base de données de donateurs
  • Dons en ligne
  • Dons en nature
  • Dons jumelés
  • Dons par SMS
  • Dons récurrents
  • Gestion des bénévoles
  • Gestion des cadeaux
  • Gestion des campagnes
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Reçus et relevés
  • Suivi des dons
  • CRM
  • Don récurrent
  • Dons par SMS
  • Gestion de la prospection
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons planifiés
  • Gestion des enchères
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Gestions des anciens élèves
  • Suivi des contributions
  • Traitement des paiements
  • Certification et licences
  • Gestion de la formation
  • Gestion de la protection de l'enfance
  • Gestion des cas
  • Gestion des documents
  • Planification
  • Rapports et statistiques
  • Suivi du temps

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Avis les plus utiles sur Sumac

Sumac is an affordable, customizable system for case management and reporting.

Traduire avec Google Translate Publié le 10/08/2017
Beverly Campbell
Executive Director
Comox Valley Head Injury Society
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : asdf
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Sumac provides a customizable platform for managing our programs and services, tracking communications and case management. We are planning to expand our use and utilize more modules and expand our use of existing ones. The software is growing with us as we move a team into an online Case Management model after 30 years of pen and paper. We have set it up so we master uses one at a time and have eased the transition of staff. This has been a blessing as I have worked with other organizations that have lost staff as an out of the can software full of bugs was implemented with little room for transition. While for some the customization may be a challenge the benefit is huge. If you do not have someone to work with to complete the customizations there is an affordable option available working with the Sumac team.

Inconvénients: The email component does not allow for, (or I have not figured out how to), multiple emails, so we only use it for mass emails as the responses can only go to one address.

We looked long and hard to find appropriate software.

Traduire avec Google Translate Publié le 26/06/2015
Lois Rickenbach
Gestion d'organisme à but non lucratif
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : GetApp
4/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: We are a non-profit ministry and needed software that tracks donors/donations, accommodates product sales, tracks memberships and renewal dates, and handles event tracking. It is VERY CHALLENGING to find non-profit software for a mid sized organization that handles all of these functions. Sumac does all of this in addition to being a very affordable solution. Also, we needed rather extensive custom programming to handle some of our more specialized batch processing functions. Sumac did the custom programming for us. I think one of the most compelling reasons to use Sumac is their customer service and support. I have done business with a large number of software companies during my career and few if any have been as responsive to customer needs as Sumac.

Avantages: If support is paramount, Sumac is a great choice.
Sumac covers a broad scope of functions, including donations, memberships, sales and events.
The software is very easy to use.
Built in import functions are very user friendly and very complete. Transferring data into Sumac from another system is not difficult and the error checking before import is very good.
Contact history is strong and allows drill downs into all the underlying documents.
Contact records allow the addition of extra user-defined tabs and fields which is a great asset.

Inconvénients: Inventory tracking functionality could be more robust.
Mail merges currently allow links between contacts and one other view, such as donations, memberships, etc. It would be helpful if more than one additional view would be supported.
Reports could be improved, but this problem is easily resolved with a good report writer that links with an ODBC driver.

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