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Inspection Support Network

Inspection Support Network

Description de Inspection Support Network

ISN (Inspection Support Network) est la solution logicielle d'inspection de bâtiment la plus fiable du secteur. Avec un portefeuille incomparable d'outils faciles à utiliser, ISN permet aux inspecteurs de simplifier, rationaliser et développer leurs activités. Que vous soyez propriétaire unique ou que vous ayez une équipe de plus de 20 personnes, ISN peut vous aider à créer votre marque, à automatiser votre flux de travail et à gérer vos relations avec les clients et les agents.

Qui utilise Inspection Support Network ?

Les entreprises d'inspection et les inspecteurs cherchant à automatiser et à développer leurs activités d'inspection. ISN rationalise les processus métiers et automatise les outils d'inspection pour gagner du temps et de l'argent.

Inspection Support Network Logiciel - 1
Inspection Support Network Logiciel - 2
Inspection Support Network Logiciel - 3

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Inspection Support Network

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,4
Service client
4,6
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
15%
3
3%
2
1%
1
1%
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ISN Long time user

5,0 il y a 3 mois

Commentaires : Positive results. Efficient to track financials and clients.

Avantages :

Multiple platforms, integrates well with other software that we use.

Inconvénients :

Some layers of data set up were very tedious.

Réponse de l'équipe de Porch Group

il y a 2 mois

Hi there, Thank you for the honest review! We're happy to hear that you're enjoying the efficient integration of the ISN system. We'll be sure to get your review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the ISN family. All the best, The ISN Team

Brian
Owner/Inspector (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

ISN is indespensable for all home inspectors

5,0 il y a 2 ans

Commentaires : ISN is a must have component of our business. The support staff is outstanding.

Avantages :

The ease of administration is beyond reproach. Adding, editing, and removing users is very simple. ISN is THE one-stop-shop for all things inspection office related. It has saved us from being forced to hire office staff.

Inconvénients :

The reporting is a little rigid and a little generalized for our liking. We are still able to extract all the data required but it would be much nicer to have a pre-formatted template instead of having to reinvent the wheel with several of our reports.

Réponse de l'équipe de Porch Group

il y a 2 ans

Hi Brian, We appreciate your review, we are happy to hear that ISN has been easy to use and has saved you from having to hire an office staff. We're always looking for ways to improve customer experience, we'll be sure to get your reporting suggestion in front of our developers! Thank you for being apart of the ISN family. Best, The ISN Team

Laura
Owner (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Have used ISN for at least 8 years

3,0 il y a 10 mois

Commentaires : I used ISN before porch bought in. Prior to that, it was great and functioned great and smoothly. It has become increasingly more difficult to use with longer lag times, and days we just can't even log in. We are concerned about our client data and do not want it shared with anyone. In addition, we are not happy that because we don't use porch, we pay an exorbitant amount of money for a program that is not as good now as it was years ago. In addition, why are they doing updates during business hours when it adversely impacts everyone's scheduling. They have done updates on the busiest days of the week instead of at night or on the weekend. This needs to stop happening as it is not good for business.

Avantages :

I love the system itself. It is so easy and user friendly. The orders are easy to read and schedule and it is easy to train new people. I like being able to pull reports for inspectors to help with payroll. I like the automated email and text messages that I have set up.

Inconvénients :

So, I would like to be able to pull more accurate reports that tell how many services are added with inspections to know how marketing is going. I do not like how slow it is now and how hard it is to even get it to open. Scheduling online has always been big for us and it has been hard for people to use because of the issues.

Réponse de l'équipe de Porch Group

il y a 10 mois

Hi Laura, Thank you for the honest feedback! We're happy to hear that you've found ISN so user friendly, we'll be sure to get your review in front of our management team as well as our engineers! We're always looking for ways to improve customer experience! Feel free to send us any suggestions that would make the system perform better. We appreciate you being apart of the ISN family. All the best, The ISN Team

Kari
Owner (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ISN is a Game Changer

5,0 il y a 3 ans

Commentaires : Overall, we're very happy with ISN and the support we get from the company. We've doubled our appointments since using ISN. Well worth the monthly fees.

Avantages :

We are completely grateful for this software. It's such a game changer for our company. We no longer cut and paste the same information across 4 different platforms / apps for ONE appointment. We no longer have to chase money, forget to send email confirmations, use paper to produce our schedule and all the appointments that day. ISN links to the software we use to create our inspection reports. We get to post the payments into our QuickBooks accounting software automatically with ISN. We have all our email needs taken care of - from confirmation to unpaid invoice reminders, to thanks for your business, to future emails checking in!!! The calendar is easy to view and utilize. Scheduling is a breeze once you get the hang of it. This software has made it possible to inspect three locations a day instead of two before we adopted the system. The support team for ISN is also terrific.

Inconvénients :

There is a learning curve as there are so many parts to learn and understand how they all connect and interact with each other. But that's not really the software, it's the time needed to learn the software. There seemed to be minor glitches at the beginning, but once we learned the breadth of the application, turns out not to be glitches at all.

Dan
Home inspector (É.-U.)
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great management service for home inspectors

5,0 il y a 10 mois

Commentaires : Much needed software!

Avantages :

This software is an essential service for a home inspector. I would I not do this business without it

Inconvénients :

Since being purchased, customer support is more general and not nearly as good as when it was ran BY home inspectors with an intimate knowledge of the business

Réponse de l'équipe de Porch Group

il y a 10 mois

Hi Dan, Thank you for the honest review, we'll be sure to get it in front of our management team! We're happy to hear that you've enjoyed the functionalities of ISN, and that it's been an essential part of your business! We're always looking for ways to improve customer experience! Feel free to send us any suggestions that would make the system perform better. We appreciate you being apart of the ISN family. All the best, The ISN Team