Description de Djubo
La suite technologique de l'hôtel DJUBO aide à optimiser la présence en ligne de l'hôtel et la distribution hors ligne avec le gestionnaire de canaux auto-sync et CRS destiné à améliorer les revenus, mieux commercialiser l'hôtel au-delà des OTA (agences de tourisme) classiques avec Google Hotel Ads, l'intégration TripAdvisor et le moteur Direct Booking. Elle permet également de rationaliser les opérations grâce à son système intégré de gestion de la propriété, de gérer la réputation en ligne de l'hôtel comme les critiques et d'améliorer les capacités de prise de décision grâce à l'analyse des ventes et aux outils d'information sur le marché.
Qui utilise Djubo ?
DJUBO est une plateforme technologique hôtelière basée sur le Cloud et conçue pour les marchés mondiaux et à l'usage des fournisseurs d'hébergement de tous types et de toutes tailles.
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DJUBO IS BEST CAN B E BETTER
Commentaires : djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier
we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly
It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...
Réponse de l'équipe de Djubo
il y a 5 ans
Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.
Alternatives envisagées :
Searching for 4 years
Commentaires : stead cm (channel manager)
very easy to learn and use. support is fantastisch not need pay extra and always available
actually all around perfect. the support took over the easy import of all inventory
Worst Customer Service : Once they sell it to you, they don't respond
Commentaires : I will never recommend anyone or use it ever again.
The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel
The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.
Easy to use, to adjust the rate plan and to have a look on daily hooking.Report can be customised and detailed.
Slow response reply rate from customer service.
Alternatives envisagées :
Easy to use channel manager
Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
Makes it easy to get reports and data, prompt notifications and reminders.
Billing and POS solutions are also included in their package.
Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch. We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.
Connectivity issues with a few OTAs and most importantly Airbnb compatibility as they do not have a proper solution for Airbnb yet and it is expected to be solved by API connection with Airbnb.