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Description de CINC
CINC fournit un logiciel pour comptables et gestionnaire de biens intégré au secteur des associations communautaires.
Tous les produits sont conçus par l'éditeur, de la gestion pure à la comptabilité, en passant par les services bancaires et comptables intégrés, afin de s'adapter à vous. Ces produits sont proposés en tant que solution entièrement intégrée et complétée à mesure que votre activité croît ou modules distincts pour s'adapter à vos besoins. Étant donné que l'ensemble des produits provient de la même source, vous pouvez en ajouter de nouveaux selon l'évolution des besoins de votre entreprise, sans acheter de nouveau système.
Qui utilise CINC ?
Les entreprises qui gèrent les associations de propriétaires et les copropriétés.
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Could not do my job without CINC!
Avantages :
This software tool helps in every facet of our business and growing our industry into new ages. Keep up the great development and growth.
Inconvénients :
None as they are very responsive on how to better their services.
Alternatives envisagées précédemment :
Trust me...go to CINC
Commentaires : Great team. Responsive to helping us. Started without a partner bank and it worked great. Then we witched to a partner bank and WOW even better. Strongly suggest daily reconciliations with a partner bank. Call module is great.
Avantages :
It works. The different features are vast and come together well. If you are in the association management business you already know software is essential. I have worked in the below systems and CINC is hands down much better functionality and has more bells and whistles. Stay away from TOPS...seriously DO NOT USE TOPS. Yardi, Appfolio, & Frontsteps are okay but CINC brings all of their features together.
Inconvénients :
The cost was affordable compared to others, but it is not the cheapest. If you are in the association management business you already know software is the backbone of what we do. Do not go cheap, you will regret it. TOPS One was cheap and talked a good game but after 3 months of use we could not reconcile three months and had a massive data loss causing us to lose multiple communities. I have worked for years with TOPS, Yardi, Appfolio, Frontsteps.....CINC is much better than any of these other packages by far. We are working with the CINC team on the form letters it is really the only thing I think needs improvement but what is there does work.
Poor customer service and VERY poor maintenance tracking
Commentaires : If your primary concern is banking relationships for ease of accounting, then this is the product for you. But if you need helpful reporting on the status of regular and preventative maintenance; that easily references material specs, standards, and warranties; you will be much better served looking elsewhere.
Avantages :
24/7 access to all owner account matters and various community data/reports
Inconvénients :
1) Getting the run-around. For example, being told "out of town for a week" without assigning an important issue to someone else. Meanwhile, making you think that progress was being made, only to discover that nothing was being done for 1 month. 2) Terrible maintenance reports- particularly, if you need a brief summary of work that was recently completed, still in progress and on-hold. For this will takes many pages as it fills the page with info that you don't need and must merge 3 separate report queries; 3) accounting glitches from 2 different management companies who use this program as being "Ghost" programming issues (from the words of tech support at Cinc) and thus never getting a real answer about the cause.
Réponse de l'équipe de CINC Systems
il y a 6 ans
Thank you for this valuable feedback. We have searched our customer base and cannot locate a customer with the name of Paul H. It appears that Paul may be a board member of a homeowner¿s association. We do not sell directly to HOAs. It is important to note that since the time this review was written, we have made a number of improvements to address the specific concerns outlined in the review. We are continuously improving our support practice, primarily though the addition of personnel skilled in accounting and technical issues, and through an upgrade of our support protocols. Additionally, we have made a great number of items available to our end users (the property management companies) for self-service on support issues. We have updated our reporting, including maintenance reports, to provide clearer information to our users. We encourage Paul to follow up directly with his HOA¿s management company.
Alternatives envisagées précédemment :
Great HOA Software Suite
Commentaires : CS is very supportive via their Case submittals, training videos, webinars and annual conferences. CS listens to customers suggestions and implements the improvements for all customers to enjoy.
Avantages :
The ability to use this software so quickly from anywhere and any device is awesome. We are able to answer our customers requests quickly and completely from wherever we are is awesome.
Inconvénients :
It times out without warning and too quickly.
Appreciate the Opportunity
Commentaires : We have come to our market with a superior well designed HOA management solutions with the software to give us a significant competitive advantage over our competition.
Avantages :
Ties everything together and allows the professional management of our HOA members associations.
Inconvénients :
Financials have been a little tricky but over time we've gotten that figured out.
