Envoy Visitors

Envoy Visitors

par Envoy

Qui utilise Envoy Visitors ?

Toute entreprise cherchant à moderniser sa réception, avec comme souci principal la satisfaction des visiteurs et la sécurité.

Description de Envoy Visitors

Utilisé par des entreprises comme Box, Pandora et Yelp, Envoy est un produit d'enregistrement des visites qui modifie la façon dont les visiteurs sont accueillis dans de nombreuses entreprises du monde entier. Les entreprises modernes se débarrassent des méthodes d'enregistrement papier et utilisent Envoy pour fournir une expérience simple et rapide sur iPad. Envoy automatise l'impression de badges, les notifications d'hôte et les accords juridiques pour une visite plus sécurisée et plus agréable. Envoy a fourni ses services à plus de 14 millions de visiteurs dans 62 pays différents. Lisez l'étude de cas pour savoir pourquoi POPSUGAR aime Envoy.

Informations sur Envoy Visitors

Envoy

https://envoy.com/

Fondé en 2013

Prix de Envoy Visitors

Envoy Visitors est disponible à partir de 99,00 $US/mois. Envoy Visitors est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Envoy Visitors ci-dessous.

À partir de

99,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Envoy Visitors - Fonctionnalités

Logiciels de gestion des visiteurs
Alertes/Notifications
Entrée en libre-service
Gestion des badges
Gestion des documents
Gestion des inscriptions
Liste de suivi
Préinscription
Scan de cartes d'identité
Suivi des visiteurs
Certifié CASS
Designer graphique de courrier
Gestion des doublons
Gestion des tâches
Lecture de codes-barres
Prise en charge intelligente du courrier
Saisie de signature
Suivi des packages
Tri préalable certifié PAVE

Avis sur Envoy Visitors

Afficher 5 avis sur 293

Note globale
4.9/5
Facilité d'utilisation
4.9/5
Service client
4.8/5
Fonctionnalités
4.7/5
Rapport qualité-prix
4.7/5
Neil D.
Sr QA Analyst
Logiciels, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/12/2018

"Envoy is the best solution for managing visitors on multiple floors and managing package delivery."

Commentaires: It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.

Avantages: Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.

Inconvénients: Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.

  • Provenance de l'utilisateur 
  • Publié le 21/12/2018
Sally D.
Executive chef
Production alimentaire, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2019

"Wow factor"

Commentaires: Owning a bakery can get quite hectic sometimes, a lot of people come in making orders or picking up orders as well as vendors. Envoy visitors has helped make the front desk mess free. It's easier to identify which order is being picked up and ensure a better service and experience for our costumers.

Avantages: Envoy helps make front desk an easier task. Every guest has has the wow factor when coming to our bakery. It helps to pre register visitors, vendors, work candidates and pretty much everyone visiting our place. Visitor registration including photo is one of my favorite features.

Inconvénients: There's nothing much to complain about, except it is mainly for iPads , we tried it on android and were not very successful.

  • Provenance de l'utilisateur 
  • Publié le 12/12/2019
Hailey U.
Receptionist
Restaurants, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/02/2020

"Easy, Quick System"

Avantages: This system is very easy for the user (me) and the guests that are signing in. I love how Envoy quickly and automatically notifies the guests' host via email upon their signing-in. I frequently get comments on how good and professional our custom name badges look as well. The whole system is very user-friendly. I would recommend this system to any office that hosts visitors.

Inconvénients: The incredibility slow ordering and shipping process for custom name badges.

  • Provenance de l'utilisateur 
  • Publié le 05/02/2020
Michael B.
IT Manager
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/12/2019

"Best Visitor Management Tool"

Commentaires: This tool has been a welcome blessing to our organization. Our reception team loves it, our employees love it, and visitors always complement on how great the tool is.

Avantages: I love that this tool allows everyone to be in the loop on when visitors have checked in. Whether you use the app, get emails, or other ways of notifications, you'll also be in the loop on when someone is there to see you. It also allows you to keep track of everyone onsite. From a security perspective, everyone is badged, and we know how visitors are by seeing the badge. It allows us to push out information meeting (e.g. WIFI, a map, other pertinent info) before a visitor even steps on site.

Inconvénients: There's not much I dislike about the software. If I had to pick one thing it's that there's not enough security integrations with vendors at this time. They are slowly working on that though, so it should become less of an issue in the future.

Réponse de l'éditeur

envoyé par Envoy le 06/12/2019

Thank you for your review, Michael! We are definitely working on our security integrations. If you're interested in following our progress, check out our integrations page here: https://envoy.com/integrations

  • Provenance de l'utilisateur 
  • Publié le 04/12/2019
Roderick C.
Systems Analyst / Project Management
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/04/2018

"Envoy system is very helpful in registering/recording visitors of the institution."

Commentaires: The visitor recording/registration is very helpful and the data can be easily retrieved for security and other purposes. This eliminates the traditional log sheet manual registration of the visitors and this system gives a good impression/image to the university in terms of new technology implemented to the institution.

Avantages: What I like most in the system is the customizable input fields (visitor information) that can be modified if desired. Also the interface of the visitor registration form and the receptionist's dashboard in monitoring visitors.

Inconvénients: The system is internet-based and the system will not function if internet connection problems occur. Also the visitor input application is only for Apple devices. They should have an application version for Android devices.

  • Provenance de l'utilisateur 
  • Publié le 18/04/2018