Kintone

Commentaires: Kintone has been the most cost-effective solution to my organization's database, data, and reporting needs for over two years. I don't see us dropping Kintone even if we adopt other systems. In fact, our plan is to find systems (e.g. BI tools) that can link to Kintone. It takes a look of development time off your hands. For the needs of a small to medium organization, it is almost all you may need to rid yourself off scattered spreadsheets, stay data organized, manage workflows and business process communication etc. Just take time to know the tool and you may never need the computer science person.

Avantages: Quite easy/quick to learn
Ease of use
Very cost-effective for nonprofits
May be all the database needed for small to medium organizations. Link it to another tool (e.g. through ODBC) that supports functionalities like SQL and that's it.
Customization support if you know JavaScript.
Excellent workflow support
Very helpful and responsive customer support.

Inconvénients: Lack of very key and basic formula support such as If-else conditions.
Difficult to make apps talk to each other (app relationships) which leads to the need for multiple apps with duplicate data. It appears the only option available is the Lookup Feature, which works well for its purpose but is limited regarding true apps/database relationships. This limitation may be resolved by linking your apps through ODBC to a tool like a BI tool that supports database relationships.
Limited customization if you have no JavaScript expertise.
Lack of support for SQL

Commentaires: Transitioned a complex database with many "many to many" relationships which don't seem to something the designers at Kintone make a priority but thanks to experts and determined support from the team, we've figured most things out. We have a lot of work to do yet and it can feel daunting but thanks to the support, it is doable.

Avantages: The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.

Inconvénients: Challenging to use and learn.
Lack of comprehensive tutorials.
I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.