dwellingLIVE

dwellingLIVE

par dwellingLIVE

Qui utilise dwellingLIVE ?

Visitor management tool for gated and guard-gated communities, property management companies, and homeowner associations which helps with a customer portal, manufacturer maintenance, work order management and more.

Description de dwellingLIVE

The dwellingLIVE Visitor Management System is the premier solution for communities of any type and size who are concerned about controlling who comes and goes in their community. It provides Community Managers and HOAs with a flexible, web-based interface through which they can configure and monitor the system. Gate Attendants can expedite visitor and resident access through purpose-built computers, while still maintaining a highly secure and professional image.

Informations sur dwellingLIVE

dwellingLIVE

http://dwellinglive.com/

Prix de dwellingLIVE

dwellingLIVE n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

dwellingLIVE - Fonctionnalités

Logiciels de gestion des visiteurs
Alertes/Notifications
Entrée en libre-service
Gestion des badges
Gestion des documents
Gestion des inscriptions
Liste de suivi
Préinscription
Scan de cartes d'identité
Suivi des visiteurs

Avis sur dwellingLIVE

Afficher 5 avis sur 8

Note globale
2,6/5
Facilité d'utilisation
3,1/5
Service client
2/5
Fonctionnalités
2,7/5
Rapport qualité-prix
2,3/5
Jamie G.
Buyer
Biens de consommation, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/08/2019

"Very Easy App For Gated Communities "

Commentaires: I love this app. I felt like it was a bit more complicated to setup, but once the setup is complete the ease of use is great.

Avantages: This is the first time living in a gated community and my fear was that I would have to miss the call from the front gate to let a guest into my complex. DwellingLive takes that fear out of the equation.
I can assign 6 people to the list so that they will automatically get into my complex without me having to do anything. For delivery drivers and other guests, the app is super easy to let people in. You also receive text alerts when your guest enters the complex, so you know that they will be at your apartment any moment.

Inconvénients: I feel like there is a minute or 2 delay or lag from the time someone is let into the gate from the time I receive the notification on my phone. I wish it was immediate.

  • Provenance de l'utilisateur 
  • Publié le 06/08/2019
David S.
CO-Chair Security Committee
Organisme social ou civique, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/10/2018

"Dwelling Live App for iPhone"

Commentaires: Love the system - I sure wish they would fix the iPhone app

Avantages: Ease of use and it is a wonderful program. BUT... (see below)

Inconvénients: If you update your iPhone OS to most recent (12.0.1) the Dwelling Live app will cease to function which is a real shame because it WAS great

  • Provenance de l'utilisateur 
  • Publié le 13/10/2018
Jennifer J.
Assistant Community Manager
Immobilier, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 21/06/2016

"Non-existent support"

Commentaires: As an Assistant Community Manager I am at a loss regarding the DwellingLive complete lack of customer and technical support. I've called every number, sent emails and even posed as a potential customer to try to speak to someone at this company and have had zero luck. Every call is forwarded to a voicemail and no emails have ever been replied to. I work in a regional office of a nationwide property management company and we are now looking into any other option and will be speaking to Executive VP about considering a change.

Avantages: There are other options.

Inconvénients: Lack of documentation and support.

  • Provenance de l'utilisateur 
  • Publié le 21/06/2016
Dan K.
VP of Growth & Partnerships
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 22/01/2019

"Dwelling Live; "

Commentaires: I pain to login as a resident/user... every time I have to scramble to find email and old password, and it looks like an old accounting software platform -- but it's functional for event conference room bookings.

Avantages: The calendar booking function for rooms/banquets.

Inconvénients: That chat board and/app integration. There are plenty of neighborhood community chat boards...they tried, we have a few dozen users in it, but most everyone still goes to Nextdoor.com or the facebook page.

  • Provenance de l'utilisateur 
  • Publié le 22/01/2019
Ricardo B.
CEO
Génie mécanique ou industriel, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 22/02/2019

"No Support"

Commentaires: I am not able to log in via my app (IPhone 8 plus) for over 1 year. Contacted Customer support multiple times and get the same answer: This is a known problem... we will contact you once is fixed. Please use you desktop...
Unacceptable.

Avantages: It worked well for at the beginning: it was easy to use.

Inconvénients: Customer Support (or lack of it). I have a issue and had a hard time to find a contact for technical support (phone number, email...)

  • Provenance de l'utilisateur 
  • Publié le 22/02/2019