Description de ConnectWise Automate
ConnectWise Automate, anciennement LabTech, a collaboré étroitement avec d'excellents fournisseurs de solutions de sauvegarde, de stockage et de récupération de données informatiques, avec de nombreuses gammes de produits offrant un éventail de fonctionnalités. Grâce à ces intégrations, les solutions Automate Backup (Sauvegarde automatique) et Storage (Stockage) peuvent assurer la protection et la récupération des données à partir de machines physiques et virtuelles, y compris dans le cloud. Qu'il s'agisse de Windows ou Linux, vous êtes couvert ! Découvrez le produit dès aujourd'hui !
Qui utilise ConnectWise Automate ?
Fournisseurs de services informatiques et MSP (prestataires d'infogérance)
Où peut-on déployer ConnectWise Automate ?
Cloud, SaaS, web, Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
À propos de l'éditeur
- ConnectWise
- Situé à Tampa, É.-U.
- Fondé en 1982
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Langues
anglais
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À propos de l'éditeur
- ConnectWise
- Situé à Tampa, É.-U.
- Fondé en 1982
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Langues
anglais
ConnectWise Automate en vidéos et en images
Comparez le prix du logiciel ConnectWise Automate avec ses alternatives
Fonctionnalités - ConnectWise Automate
Alternatives à ConnectWise Automate
Avis sur ConnectWise Automate
Daren
Alternatives envisagées :
Connectwise Automate
Commentaires : We are using Connectwise Automate for taking care of customers on a managed service contract.
Avantages :
There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Inconvénients :
Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
Utilisateur vérifié
Alternatives envisagées :
If you have the money to spend, spend it.. if not.. there is other options`
Commentaires : Overall, I am very happy with Connectwise Automate and would continue to use the product. If you work in a critical industry, I wouldn't recommend this as being your only source of remote access since support is very slow and very unhelpful in most situations.
Avantages :
The best part of this software is how robust the software is. When you purchase this software, you receive control and "WSUS" as part of your package. The software contains reports, pulls data on each computer, provides some integration and overall is a great automation and remote access tool.
Inconvénients :
Support is very slow to respond. Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue, you may be waiting an hour or more for someone overseas who doesn't know how to fix the issue anyway. Then you have to wait until someone gets back with you when they "open a ticket." Honestly.... the only reason I WOULDN'T buy this software is their support system lacks ability for true support!
Benjamin
Alternatives envisagées :
Should be call "Connectwise Autodraft"
Commentaires : The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Avantages :
The software has its pros (connectwise screenconnect is the only good thing). The automation will automatically restart services or auto-approve and apply windows update on a schedule. When it isn't crashing or causing servers to crash that is.
Inconvénients :
It CONSTANTLY crashes. It will cause servers to crash. Only some automation features work. No support is ever avaaible to resolve issues. The ones that do respond don't know their own product.
Sam
Alternatives envisagées :
Connectwise Automate
Commentaires : Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Avantages :
I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Inconvénients :
The only issue we have with this software is the customer support and occasional instability of the software.
Jared
Alternatives envisagées :
RMM to the stars
Commentaires : We used this tool when it was LabTech - and even in those days there was no comparing this to any other RMM platform. For years it had the edge in so many ways. To those willing to learn it this tool was capable of being the entirety of your platform for doing business!
Avantages :
The feature set has been astounding from day one. With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.
Inconvénients :
Truly forward progress was the main issue. During the time we actively used LabTech/Automate was during the transition years of the name and aesthetic. Things are definitely driving into the right, unified direction for all of their tools and that is exciting to see! Learning the tool, like most ConnectWise products, can be daunting but there are lots of resources to pull from and well worth the investment. Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile. They certainly had the most initially so it wasn't a drastic fall-behind, but new tools were taking the slow moving to catch up and the market is certainly competitive again.
