ConnectWise Automate
par ConnectWise
Qui utilise ConnectWise Automate ?
Fournisseurs de services informatiques et MSP (prestataires d'infogérance)
Description de ConnectWise Automate
ConnectWise Automate, anciennement LabTech, a collaboré étroitement avec d'excellents fournisseurs de solutions de sauvegarde, de stockage et de récupération de données informatiques, avec de nombreuses gammes de produits offrant un éventail de fonctionnalités. Grâce à ces intégrations, les solutions Automate Backup (Sauvegarde automatique) et Storage (Stockage) peuvent assurer la protection et la récupération des données à partir de machines physiques et virtuelles, y compris dans le cloud. Qu'il s'agisse de Windows ou Linux, vous êtes couvert ! Découvrez le produit dès aujourd'hui !
Informations sur ConnectWise Automate
ConnectWise
http://www.connectwise.com/software/automate
Fondé en 2004
Prix de ConnectWise Automate
ConnectWise Automate n'est pas disponible en version gratuite mais propose un essai gratuit.
Version gratuite
Non
Essai gratuit
Oui
Déploiement
Cloud, SaaS, web
Installation (Windows)
Formation
Formation présentielle
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
ConnectWise Automate - Fonctionnalités
Produits alternatifs
Logiciels les + demandés
Avis sur ConnectWise Automate
Afficher 5 avis sur 95
James B.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 05/05/2020
"By far the best RMM in the network of RMM"
Commentaires: Overall, we have been happy with connectwise automate. After coming from Teamviewer, Connectwise is a very robust system that can do way more than we even have the knowledge or time to make happen. Very happy with the software itself.
Avantages: The best part about Connectwise Automate is the amount of power that it has. We are able to deploy auto run scrips on our very critical infrastructure. The systems are always monitored for down time and automate sends out an alert any time there is an issue. The control console is easy to use and even non-technical users are able to remote into our customer's systems to see what they need. Scripting is robust to say the least.
Inconvénients: Ticketing is a challenge in this platform. It is included, but isn't a very customer friendly interface to work in. Tech support is a challenge to contact and they don't consider much an emergency for support purposes. Being cloud managed, we find that it is slow for time to time and requires a bit more patients than we would prefer. The management console is not Mac OS supported, so using this in an Apple environment can be challenging. You are limited to the web version and it's functions are limited.
- Provenance de l'utilisateur
- Publié le 05/05/2020
Daren A.
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Note globale5/5
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Facilité d'utilisation3/5
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Fonctionnalités4/5
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Support client4/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 11/12/2019
"Connectwise Automate"
Commentaires: We are using Connectwise Automate for taking care of customers on a managed service contract.
Avantages: There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Inconvénients: Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
- Provenance de l'utilisateur
- Publié le 11/12/2019
James D.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client4/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 28/05/2020
"Extremely Powerful MSP Software"
Commentaires: Automate is feature rich and I find it very easy to use. There's just so much that you can do to improve workflows and "automate" tasks. I highly recommend this for mature MSPs.
Avantages: The automation that can be performed is amazing. This was deployed primarily on Windows machines. It does an incredible job at managing updates. The recent integration of Third Wall, though rough in the beginning, has made this the most powerful MSP software.
Inconvénients: The desktop software can be sluggish. Rolling out Third Wall was very rough. After working out all of the kinks it's makes some fantastic improvements and adds some much needed solutions. Physical machines need a display connected. This can be annoying.
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 28/05/2020
Benjamin B.
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Note globale1/5
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Facilité d'utilisation1/5
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Fonctionnalités1/5
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Support client1/5
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Rapport qualité-prix1/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 01/04/2020
"Should be call "Connectwise Autodraft""
Commentaires: The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Avantages: The software has its pros (connectwise screenconnect is the only good thing). The automation will automatically restart services or auto-approve and apply windows update on a schedule. When it isn't crashing or causing servers to crash that is.
Inconvénients: It CONSTANTLY crashes. It will cause servers to crash. Only some automation features work. No support is ever avaaible to resolve issues. The ones that do respond don't know their own product.
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 01/04/2020
Sam H.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client3/5
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Rapport qualité-prixSans note
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 25/03/2020
"Connectwise Automate"
Commentaires: Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Avantages: I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Inconvénients: The only issue we have with this software is the customer support and occasional instability of the software.
- Provenance de l'utilisateur
- Source : SoftwareAdvice
- Publié le 25/03/2020
