Reward Gateway

Qui utilise Reward Gateway ?

Soucieuse de valoriser l'Humain dans les RH, l'entreprise s'y consacre à 100 % depuis plus d'une décennie. 1 300 clients, répartis dans 23 pays font confiance à cet outil de motivation des collaborateurs.

Description de Reward Gateway

SmartHub est une plateforme de motivation des collaborateurs tout-en-un qui aide les RH à centraliser et promouvoir ce qui est important pour leur organisation. SmartHub peut être personnalisé avec des outils existants (ou nouveaux) afin de renforcer la motivation des collaborateurs, des meilleurs rabais et avantages sociaux du marché aux récompenses et à la reconnaissance, en passant par le bien-être et les communications internes.

Informations sur Reward Gateway

Reward Gateway

http://www.rewardgateway.com/

Fondé en 2006

Prix de Reward Gateway

Reward Gateway n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Vidéo de Reward Gateway
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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Reward Gateway - Fonctionnalités

  • Blogs
  • Calendrier des événements
  • Chat et messagerie
  • Conférences audio et vidéo
  • Enquêtes et feedback
  • Fil d'activités et d'actualités
  • Gestion des connaissances
  • Gestion des newsletters
  • Partage des fichiers
  • Répertoire d'employés

Logiciels d'employee advocacy : afficher la liste complète

  • Benchmarking
  • Gestion des commentaires négatifs
  • Gestion des objectifs
  • Gestion des performances
  • Reconnaissance des employés
  • Sondages d'opinion

Logiciels d'engagement des collaborateurs : afficher la liste complète

  • Base de données des employés
  • Blogs
  • Chat en temps réel
  • Conférences vidéo
  • Fil d'activités et d'actualités
  • Gestion des enquêtes et sondages
  • Gestion des newsletters
  • Gestion des réunions
  • Partage d'écran
  • Photos des employés

Logiciels de communication interne : afficher la liste complète

  • Base de données des employés
  • Feedback à 360 degrés
  • Gestion de la paie
  • Gestion des avantages
  • Gestion des congés
  • Gestion des performances
  • Gestion des rémunérations
  • Gestion du recrutement
  • Gestion du temps et des absences
  • Intégration des employés
  • Portail libre-service
  • Profils des employés
  • Suivi des candidatures

Logiciels de ressources humaines : afficher la liste complète

  • Cartes virtuelles
  • Catalogue de récompenses
  • Gestion des mentions
  • Gestion des performances
  • Nominations
  • Objectifs
  • Reconnaissance entre employés
  • Reconnaissance par les responsables
  • Reconnaissance sociale
  • Suivi de reconnaissance
  • Système de points (récompenses)

Logiciels de satisfaction du personnel : afficher la liste complète

  • Bibliothèque de questions
  • Collecte de réponses hors ligne
  • Division des questions (question branching)
  • Enquête mobile
  • Enquête sur sites web
  • Logique d'évitement
  • Outils d'analyse de données
  • Prise en charge des fichiers audio, image et vidéo
  • URL d'enquêtes personnalisées
  • e-mail marketing

Outils de sondage : afficher la liste complète

Reward Gateway - Logiciels similaires

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Avis sur Reward Gateway

Read all reviews

Overall rating

4,9/5

Average score

Facilité d'utilisation 4,8
Service client 4,8
Fonctionnalités 4,4
Rapport qualité-prix 4,5

Review software

Share your experiences with other software buyers.

Écrivez votre avis !
Dean B.
Managing Director
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/10/2019

"Great product and company"

Commentaires: Having the software has helped us with staff retention and communication. A really good overall experience with a pro-active company.

Avantages: An innovative company that are continually improving the product. Reward Gateway deliver a bespoke product whilst working closely with their clients to ensure they deliver maximum engagement from the platform. Great features for employees and employers with good reporting tools

Inconvénients: Reports are sent by the account manager, it would be helpful to have the analytics at our fingertips. I believe this is something currently being worked on.

  • Source de l'avis 
  • Publié le 14/10/2019
Stefany C.
VP, HR
Banque, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 07/04/2020

"Amazing product for engagement"

Commentaires: I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product. It's an amazing product.

Avantages: Ease of use
Customer Service
Quick response time
Effectiveness of recognition and rewards
Shopping site is a bonus

Inconvénients: There is NOTHING I dislike about this product,super happy with it.

  • Source de l'avis 
  • Publié le 07/04/2020
Tom W.
Performance & Reward Specialist
Divertissement, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 22/05/2017

"Quality interface backed by intuitive functionality"

Avantages: I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Inconvénients: Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

Réponse de l'éditeur

envoyé par Reward Gateway le 23/05/2017

Hi Tom

Thanks a lot for leaving us some great feedback on Capterra. It¿s great to hear such positive feedback on the interface and functionality. We understand how important user experience is to your people if they want to regularly engage with the platform, so this is a top priority with our team of developers.

I¿m really pleased to hear that our service is hitting the mark also, I¿ll certainly pass that back to the team and give them a well done!

As for gaining traction with Cashback, we have something coming soon which should help here! We¿ll be launching the employee app SmartSpending¿ this July, giving easier access to online Cashback purchases. This should really help and we can¿t wait to share more information on this soon.

Thanks again for taking time out to leave us a review, we really appreciate it.

Best wishes,
Megan

  • Source de l'avis 
  • Publié le 22/05/2017
Tony C.
Human Resources Advisor
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    2 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/05/2017

"Easy to navagate round and find work news and information. Savings are fab!"

Commentaires: Saving money, easy to access information

Avantages: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Inconvénients: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

Réponse de l'éditeur

envoyé par Reward Gateway le 17/05/2017

Hi Tony,

Thanks for your detailed review of SmartHub®.

Really pleased to hear that you're making the most of the fantastic range of discounts on the site. Our Retail Team work really hard to continuously improve the offering and recent highlights include the broader range of instant vouchers that you mentioned.

UX is something we're very passionate about at Reward Gateway so it's great to learn that your employees find the mobile version of the site easy to use. We've made a huge investment in mobile this year, so you can expect more updates in this space soon.

We really appreciate all the feedback on how we can make the product even better. I'll be sharing this with our Product & Dev Teams today, you've included some great suggestions especially around customisation. We know this is really important for our customers.

Keep your eyes peeled for more info on our app coming soon. It's going to be a game changer!

Best wishes,
Charlie

  • Source de l'avis 
  • Publié le 16/05/2017
Paul S.
Strategic Labour Needs & Training Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/11/2017

"SmartHub is extremely useful and it's simple to use, especially SmartSpending & SmartInsights ."

Avantages: I love that employees have the choice of how they save money...... instantly through the app with Instant Vouchers or with generous cashback. It's so easy to use.
SmartInsights provide instant access to how employees spend through the portal and provide every statistic that we could possibly need to gauge employee engagement.

Inconvénients: I don't dislike anything about the software. Reward Gateway are always thinking of innovative and helpful products to enhance employee engagement.

Réponse de l'éditeur

envoyé par Reward Gateway le 14/11/2017

Hi Paul,

So pleased to hear that you love the combo of unbeatable employee discounts paired with insightful management information and analytics. We agree that it¿s a great way to get real time ROI on your programme, as well as to see how its impacting overall employee engagement at MTR Crossrail.

We know how important it is to give employees choice, not only where they save, but also how they save - everyone¿s different at the end of the day. It sounds like you¿re making the most of both the instant vouchers and Cashback offering. Don¿t forget, you can also use the SmartSpending¿ App as an even easier way to save whilst on-the-go. Also, our Retail Partnerships Team are brewing up even more innovations to our employee discount product so keep an eye out for some exciting updates around instant vouchers.

Thanks so much for taking the time to leave us a review. We're delighted with the 10/10 and will work really hard to keep you feeling that way!

Best wishes,
Charlie

  • Source de l'avis 
  • Publié le 13/11/2017