Revel Systems
Description de Revel Systems
Revel Systems est une robuste solution cloud de point de vente pour iPad qui permet aux restaurants et aux commerces de détail d'atteindre leurs objectifs. En tant que solution évolutive, Revel peut répondre aux besoins des entreprises indépendantes disposant de plusieurs terminaux et de deux sites ou plus, pour des chaînes de toutes envergures. Rapide, intuitif et sécurisé, le point de vente Revel propose de nombreuses fonctionnalités internes et peut s'intégrer de manière transparente dans des fonctionnalités partenaires spécialisées dans la paie, le suivi des inventaires, le CRM, etc.
Qui utilise Revel Systems ?
Le système de point de vente Revel fonctionne en Amérique du Nord, en Amérique du Sud, en Europe, en Asie et en Australie. Plus d'informations sur demande.
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Revel Systems
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Avis sur Revel Systems
Bailey
Great
Avantages :
It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.
Inconvénients :
It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.
Réponse de l'équipe de Revel Systems
il y a 4 ans
Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel
Utilisateur vérifié
Pretty, but Problematic
Commentaires : Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.
Avantages :
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.
Inconvénients :
The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.
Réponse de l'équipe de Revel Systems
il y a 4 ans
Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.
David
Revel = Overpriced, dishonest and corrupt.
Commentaires : Its terrible that a company can operate in this day and age with such dishonesty - from hiding costs, failing to supply agreements yet embedding them in a url link in the fine print to obscure it, Order forms that order monthly subscriptions then you find out it has a three year term that was never disclosed, sales men that tell you to contact their providers of equipment to get a price, sales men that lie and wont stand by their own word. Then you have the 15k cancellation fee for the 3 year contract you were never advised you had. Customer service teams that don't communicate and pass you off to each other to further yet obscure you from getting any value. A disgraceful company, shame the software is ok, they are now just a greedy corporation with no appreciation or view of their customers. With this company they customer is always wrong and they will tell you so. Overpriced dishonest and corrupt.
Avantages :
Back End Management software is good. Nice use of iPad.
Inconvénients :
Un-Intuitive setup. Most expensive iPad POS software in the market does not provide value for money.
Utilisateur vérifié
Alternatives envisagées :
Good idea, good realization on the hardware concept, but buggy software
Commentaires : Sales, inventory, predictions, CRM, marketing - all nicely done.
Avantages :
It is full wifi, full cloud, very versatile and very nice and sleek.
Inconvénients :
iOS only, apple only, comes out expensive, heavy toll on the pay as you go needs (licensing tied to number of terminals)
Bill
Revel, the good and the bad
Commentaires : Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.
Avantages :
Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well
Inconvénients :
If you need a POS that will help you with in depth inventory control, this is probably not the system for you
Réponse de l'équipe de Revel Systems
il y a 4 ans
Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!
