Fieldwork

Easy to use software!

Avantages :

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Inconvénients :

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

Recommend You Try The 2 Week Free Trial And Spend 4 Hours A Day For The 2 Weeks To Learn

Commentaires : 100% never gonna change overall

Avantages :

Once you learn it, you won't leave it. Great customer service and always fast and to the T on fixing an error if an issue. All programs have bugs but this one has the least and can be corrected quickly because we believe this software is lightweight and not heavy on the appearance like all other software's.

Inconvénients :

None Yet to report as we did try other software's and found that Fieldwork is the most versatile pest control software out there.

Best customer service and ease of use

Commentaires : Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Avantages :

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Inconvénients :

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Helped systematize our company

Commentaires : Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Avantages :

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Inconvénients :

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

I have found my pest control software company and am here to stay!

Commentaires : Personal, supported, fair, competent.

Avantages :

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Inconvénients :

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.