Utilisation de Pushpay

Les églises qui utilisent Pushpay comprennent aussi bien les grandes églises que les nouvelles implantations d'églises. Un logiciel simple à utiliser et de niveau international est maintenant à la portée des églises, quelle que soit leur taille.

Description de Pushpay

Pushpay est un système de dons tout-en-un qui permet aux gens de faire des dons en 10 secondes via une application mobile. Saviez-vous que 80 % des personnes qui fréquentent une église ne font pas de dons réguliers ? Cependant, avec Pushpay, les églises du monde entier constatent des augmentations de dons énormes et de nouveaux engagements dans leurs communautés.

Informations sur Pushpay

Pushpay

https://pushpay.com

Fondé en 2011

Prix de Pushpay

Pushpay n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Consultez ci-dessous les informations détaillées concernant le prix de Pushpay.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Pushpay - Fonctionnalités

Logiciels de collecte de fonds
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements
Achats et réceptions
Budgétisation et prévision
Comptabilité clients
Comptabilité des fonds
Comptabilité des projets
Comptabilité fournisseurs
Gestion de la paie
Gestion des subventions
Rapprochement bancaire
Suivi des dons
Don en ligne
Don récurrent
Dons par SMS
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des promesses de don
Gestion des reçus
Gestion des événements
Suivi des dons
Traitement des paiements

Avis sur Pushpay

Affichage de 5 avis sur 127

Note globale
4.5/5
Facilité d'utilisation
4.5/5
Service client
4.2/5
Fonctionnalités
4.3/5
Rapport qualité-prix
3.9/5

We loved PushPay but eventually had to move on

Publié le 26/07/2018
Drake D.
Executive Pastor
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix

Avantages: PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Inconvénients: Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

Seemed great

Publié le 13/10/2019
Jill P.
Admin Assistant
Institutions religieuses, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5/5
Facilité d'utilisation
2/5
Fonctionnalités
1/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Set up was done very well and quickly. Responses were very fast in the set up phase. Once that was completed it was days/weeks/months before someone would respond via email. When you call their 800 number you're directed to leave voicemail and then they email you in response but those can also take a week or more to receive a response.
Integration with QB has been broken for months and no response. Was essentially told that our issue was not urgent and would be handled "when they have time". For months prior to that they had our account set up on the wrong time zone so deposits going into bank were different than deposits being recorded into software.
Year renewal is near and we are no longer happy with the service received or the responses. We feel as though they were more concerned about making a "sale" and no longer feel important as a customer.

Avantages: Ease of use. Quality of product. Increase of online giving.

Inconvénients: Issues with integration. Customer support once the setup was completed. Does not integrate with Quickbooks online well. Issues with data properly migrating over.

The best in the business

Publié le 10/02/2020
Nolan F.
Pastor
Institutions religieuses, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We love push pay and have seen an increase in donations and gifts in our church. Customer service is great as well!

Avantages: Ease of use
Push Pay app makes giving a breeze
Easily link to church app and website
Year end reports made simple

Inconvénients: Low transaction limit. We’ve had some members have to make multiple gifts as a result.
No option for user to pay transaction fees.

Switching from PushPay

Publié le 05/12/2019
Amy M.
Executive Assistant
Institutions religieuses, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
1/5
Support client
1/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am currently in the process of switching our online giving platform to something much cheaper with better customer service.

Avantages: It is a good product that works very well. Its easy for users and admins to use and navigate. There isn't anything wrong with the service they offer.

Inconvénients: It has the worst customer service that I've dealt with. They offer incentives that are impossible to meet, they don't respond to service tickets, they charged our church the wrong amount and took over 2 months to return the money to our account (over $2000!). The product cost WAY too much money. There are other products out there that offer the same things for a lot less money.

False Promotion of Fees

Publié le 02/11/2016
James C.
Minister
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
1/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When our church signed up (Irving, TX), we were assured that the credit card processing fees were cheaper than other options (PayPal was specifically mentioned) and would run 2-2.5%. We used Push Pay for nearly two years. Our last several months, the credit card processing fees were 3.5-3.8%, far more than other companies. Then they raised their monthly fees from $75-99. All total, factoring in ACH, we paid 2.9% on our $13,000 of Push Pay revenue in October ($380). That is not acceptable. Most of all, I am disappointed in the deceit perpetrated in the pricing.

Avantages: Ease of use.

Inconvénients: Limited to one bank account in processing. Overall fees are misrepresented and quite high.

Réponse de l'éditeur

envoyé par Pushpay le 03/11/2016

Hey Jim, I noticed you posted about about this yesterday as well and I have personally taken your complaint up to our processing team. They explained the reason why the CC processing fee was high (due to the types of credit cards used) and they would love to talk with you about it. Would you like someone to call you today? -Stephanie