Qui utilise Pushpay ?

Les églises qui utilisent Pushpay comprennent aussi bien les grandes églises que les nouvelles implantations d'églises. Un logiciel simple à utiliser et de niveau international est maintenant à la portée des églises, quelle que soit leur taille.

Description de Pushpay

Pushpay est un système de dons tout-en-un qui permet aux gens de faire des dons en 10 secondes via une application mobile. Saviez-vous que 80 % des personnes qui fréquentent une église ne font pas de dons réguliers ? Cependant, avec Pushpay, les églises du monde entier constatent des augmentations de dons énormes et de nouveaux engagements dans leurs communautés.

Informations sur Pushpay

Pushpay

https://pushpay.com

Fondé en 2011

Prix de Pushpay

Pushpay n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de Pushpay ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Pushpay - Fonctionnalités

Logiciels de collecte de fonds
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements
Achats et réceptions
Budgétisation et prévision
Comptabilité clients
Comptabilité des fonds
Comptabilité des projets
Comptabilité fournisseurs
Gestion de la paie
Gestion des subventions
Rapprochement bancaire
Suivi des dons
Don en ligne
Don récurrent
Dons par SMS
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des promesses de don
Gestion des reçus
Gestion des événements
Suivi des dons
Traitement des paiements

Avis sur Pushpay

Afficher 5 avis sur 131

Note globale
4.5/5
Facilité d'utilisation
4.5/5
Service client
4.1/5
Fonctionnalités
4.3/5
Rapport qualité-prix
3.9/5
Drake D.
Executive Pastor
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 26/07/2018

"We loved PushPay but eventually had to move on"

Avantages: PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Inconvénients: Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

  • Provenance de l'utilisateur 
  • Publié le 26/07/2018
Jill P.
Admin Assistant
Institutions religieuses, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/10/2019

"Seemed great"

Commentaires: Set up was done very well and quickly. Responses were very fast in the set up phase. Once that was completed it was days/weeks/months before someone would respond via email. When you call their 800 number you're directed to leave voicemail and then they email you in response but those can also take a week or more to receive a response.
Integration with QB has been broken for months and no response. Was essentially told that our issue was not urgent and would be handled "when they have time". For months prior to that they had our account set up on the wrong time zone so deposits going into bank were different than deposits being recorded into software.
Year renewal is near and we are no longer happy with the service received or the responses. We feel as though they were more concerned about making a "sale" and no longer feel important as a customer.

Avantages: Ease of use. Quality of product. Increase of online giving.

Inconvénients: Issues with integration. Customer support once the setup was completed. Does not integrate with Quickbooks online well. Issues with data properly migrating over.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/10/2019
Becky K.
Bookkeeper
Institutions religieuses, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/02/2020

"Very User Friendly"

Commentaires: Overall, it's been a good experience. I love that I have a "person" at Pushpay that I can reach out to anytime I have a question. I don't have to submit a help ticket - I can go directly to a person. He's been very responsive if I've had a question. And it's very user friendly for our congregation members. There are a ton of features we haven't even used yet, so I'm excited to keep learning and taking advantage of all the great stuff Pushpay has to offer.

Avantages: It's been very easy to use Pushpay. They walked me through importing data from my old software so that I have complete data in Pushpay. It's been easy for our members to set up their donations, which they have very much appreciated! I recently did my first round of giving statements, and that process went smoothly. Overall, I am very satisfied!

Inconvénients: There are just a couple of little things that I don't love, but nothing major. The first is that once I imported old data, and then our members went in to set up their new giving information, I was left with a lot of duplicates. I can "join" those records together, but I'm not allowed to actually just merge them. I would prefer to merge them so I am just left with 1 giving record. Secondly, when I did giving statements, I was given a list to print for all who didn't have an email in the system. There was no way to hit print just once to print them all out; I had to print each one individually. That was time consuming.

  • Provenance de l'utilisateur 
  • Publié le 19/02/2020
Marissa S.
Secretary / Treasurer
Institutions religieuses, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 16/02/2020

"Game changer!"

Commentaires: Our church uses this software for "text to give" and "app giving." Great way to be available for those who don't carry cash or checkbooks on them and want to give to a project.

Avantages: I love the convenience of this software. It is linked to our church app so it is very easy to get to and use, along with the "text to give" with our church's name being the subject.

Inconvénients: I wish it wouldn't lump the giving amounts together. It is sometimes time-consuming to figure out which giving records were lumped together.

  • Provenance de l'utilisateur 
  • Publié le 16/02/2020
James C.
Minister
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Publié le 02/11/2016

"False Promotion of Fees"

Commentaires: When our church signed up (Irving, TX), we were assured that the credit card processing fees were cheaper than other options (PayPal was specifically mentioned) and would run 2-2.5%. We used Push Pay for nearly two years. Our last several months, the credit card processing fees were 3.5-3.8%, far more than other companies. Then they raised their monthly fees from $75-99. All total, factoring in ACH, we paid 2.9% on our $13,000 of Push Pay revenue in October ($380). That is not acceptable. Most of all, I am disappointed in the deceit perpetrated in the pricing.

Avantages: Ease of use.

Inconvénients: Limited to one bank account in processing. Overall fees are misrepresented and quite high.

Réponse de l'éditeur

envoyé par Pushpay le 03/11/2016

Hey Jim, I noticed you posted about about this yesterday as well and I have personally taken your complaint up to our processing team. They explained the reason why the CC processing fee was high (due to the types of credit cards used) and they would love to talk with you about it. Would you like someone to call you today? -Stephanie

  • Provenance de l'utilisateur 
  • Publié le 02/11/2016