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eSchedule
Description de eSchedule
Dévoué au secteur de la sécurité publique depuis plus de 15 ans. Ce logiciel en ligne facile d'utilisation, performant et modulaire propose de nombreuses fonctionnalités : planification, gestion du temps, suivi des certifications, messagerie par SMS et e-mail, formulaires en ligne, suivi des équipements, suivi des cours de formation, documents en ligne, etc. Un service client de premier ordre. Hautement configurable avec des options de personnalisation. Idéal pour les grands services de carrière ou les petites agences de bénévoles.
Qui utilise eSchedule ?
EMS (Electronics Manufacturing Services)/services d'ambulance, pompiers, police, services médicaux aériens.
eSchedule ne vous convainc pas tout à fait ?
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eSchedule
Alternatives à eSchedule
Avis sur eSchedule
Alternatives envisagées précédemment :
eSchedule simplifies scheduling and provides a great user experience!
Commentaires : eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.
Avantages :
eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.
Inconvénients :
Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.
eSchedule is a Superior Product when it comes to Public Safety Scheduling.
Commentaires : eSchedule has been fantastic. I have nothing bad to say about them. They are great for public safety scheduling. They manage everything that our agency needs from employee scheduling to time card management.
Avantages :
Being able to set recurring shifts is extremely beneficial. There hasn't been anything our agency has needed that eSchedule hasn't been able to make happen.
Inconvénients :
If I need to make a change to the format of the schedule, I have to request support. Some of these changes may be a "title" or complete layout change, which we recently did. I will say, however, that the representative from eSchedule stayed in constant contact and "blocked" her schedule for additional time, so we could communicate easily and I felt I was the primary focus during that time.
Alternatives envisagées précédemment :
Olathe Fire
Commentaires : It works but it is more difficult to navigate through then other programs I am familiar with
Avantages :
Time cards are easier then the manual way we did it before the software.
Inconvénients :
On mobile device sometimes takes going through the selections a couple of times for it to open up the part of the app i want opened. There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts. The new update to payroll has made printing the page off difficult. We have never been able to export to the payroll software correctly, it continued to delete stuff in our payroll software so we still manually enter it into that software.
Réponse de l'équipe de eSchedule
il y a 3 ans
Scott Thank you for taking the time to write this review. We appreciate it! Our Support Team has reached out to you so that we can address your questions and concerns. A number of these are easily addressed and are possible within eSchedule. Thanks again!
Great Software
Commentaires : My overall experience with eSchedule has been extremely positive. I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.
Avantages :
The scheduling and training components of the software far exceeded our expectations. It is extremely easy to use as an administrator as well as the end users.
Inconvénients :
We have experienced some difficultly with the payroll import component of the software. However, when we have encountered the issues, their Technical Support Team have always been outstanding in assisting use correct the issues
Alternatives envisagées précédemment :
Quality Schedulling Software
Commentaires : Pleasantly pleased with overall performance compared to previous software.
Avantages :
Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.
Inconvénients :
Sometime difficult to reach certain individuals inside the company directory for direct questions.
Réponse de l'équipe de eSchedule
il y a 3 ans
Thank you for the awesome review! We appreciate your business and look forward to working with you and the rest of the team at Carter County EMS.
