ChiroFusion

Overall great quality and always updating.

Avantages :

I love that it is cloud based and that I can access the software on any device. It also means that it is always being updated with new features to make practice easier. Any time I've had a question, the customer services has been fantastic about getting back to me the same day. Even when I submit a question at the end of the day, when they should be home, somebody usually replies back. Once the first visit is in, it's pretty easy to document each visit and enter appropriate charges.

Inconvénients :

It's a monthly cost forever. It's the same as paying for maintenance support in some of the other EHR software out there, but it's an expense that I will have forever. I'd like a few more statistical reports, but these are things that can be added in the future with the updates.

Your money's worth!

Avantages :

Awesome billing system and integrations

Inconvénients :

Patient searching function, more customization with schedule features. Fees schedules should be attached per patient not per insurance company.

Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.

Avantages :

Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.

Inconvénients :

Quite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.

so easy, even someone over 60 can do it.

Commentaires : i am using the program solely for patient charting so i can't comment on the RCM features. i am able to generate a new patient note in under 5 minutes, and a follow up note with an existing patient in 1-2 minutes.

Avantages :

pre- loaded objective tests and measurements, easy look up icd10 and cpt coding, ability to customize templates for common conditions, cloud storage and security.

Inconvénients :

some charts drop to inactive too quickly so they do not show up in the initial search field.

Overall good system

Commentaires : Chirofusion has been a good overall choice for our practice. We are able to submit recommendations on issues/features that do not work properly.

Avantages :

Server based system. Decent customer service.

Inconvénients :

Not enough reports or customizable reports. The integration for the credit card payment system has a lot of issues that could be addressed.

Worth it for small business oweners

Avantages :

I've been using ChiroFusion since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use.

Inconvénients :

It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler.

Chiro fusion review

Commentaires : I have used chiro fusion for many years and have always been happy

Avantages :

I how easy it is to use and the quick response to any concerns or questions h

Inconvénients :

I have no complaints with chiro fusion and the service they provide

We Recommended ChiroFusion

Avantages :

We have been using ChiroFusion in our clinic for 7 years. We have been extremely pleased with the functionality of this software, especially considering its very reasonable price point. We have seen no significant limitations with its documentation or billing components. With the little problems we have seen, that I am sure every software would have, the customer service department has always addressed any issue in a timely and effective manner. We plan on using this software into the indefinite future because of its solid performance and ease of use.

Inconvénients :

As stated above, we have seen no significant limitations with ChiroFusion.

Health Clinic

Avantages :

That their customer service is very efficient.

Inconvénients :

There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system.

Chirofusion perfect for big or small office/cash practice so easy

Commentaires : very good overall simple to use with limited computer skills

Avantages :

simple and easy to use Updates are nice

Inconvénients :

Some of the updates for me aren't necessary

Stop looking and BUY Chirofusion

Avantages :

The product is streamlined, straight foward, practical and easy to use. We see about 800+ patients a month and it could easily handle double that.

Inconvénients :

Nothing major, few small changes would make quality of life better but they listen to recommendations and update the program accordingly

ChiroFusion lives up to the promise of EHR

Commentaires : Easy of use in patient care documentation and the management of good, clean medical records is of vital importance and ChiroFusion delivers on that need. The ability to capturing all services for increased revenue has made the old superbill system obsolete.

Avantages :

ChiroFusion's method of documentation is by far the easiest and most thorough of any Chiropractic software on the market. The thoroughness and explanation of care is excellent for both patients and insurance carriers. The best part about ChiroFusion is the ease of use by the doctor and staff to document care provided and the ability to capture and bill for all services provided. ChiroFusion makes it easy to justify patient care plans.

Inconvénients :

Click boxes could be made more sensitive. Having to be exactly on the boxes sweet spot in some areas slows down the documentation and use, but it is only in certain areas.

ChiroFusion Review

Avantages :

I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product.

Inconvénients :

Checking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion.

Top Tier software with ultra top tier support!!!

Commentaires : I am solving billing and collections issues my clients having by using the software as a third party billing company and now wanting to engage more and more with clients who only use this Software!

Avantages :

The support staff at ChiroFusion is always willing to go above and beyond to help our clients or us to learn how to use Fusion more effectively!!! They are on top of their game!

Inconvénients :

There is nothing to like least about the software I have been in business 20 years as a chiropractic billing company looking for a software like this!!!

Easy to navigate and operate

Avantages :

I like how easy it is to navigate through the software. It makes everything very quick and efficient

Inconvénients :

I do think they should have the option to create custom presets for note taking

Worth the Switch

Commentaires : The employees have been super friendly and helpful, the system was well designed and lacks the clunk of similar but much older systems.

Avantages :

Chirofusion is easy to use, quick turnover- and a fairly intuitive system.

Inconvénients :

I wish the intake was available on mobile.

All in one!

Avantages :

I love that Chirofusion is an all in one system. I also love that it is web based.

Inconvénients :

As of right now I cannot think of a con.

Easy to use

Avantages :

I use it daily with almost little to none issues except the occasional problem where it’ll put me out if I move too fast with billing

Inconvénients :

It’s somewhat slow on busy days and when I need to check out a patient if I move too fast it pushes me out of the program and I have to start over

Fantastic

Commentaires : I highly recommend ChiroFusion to any office looking to get new software!!!! It is easy to use, and the customer service is impeccable!!!!!

Avantages :

The customer service is impeccable!!!!!!

Inconvénients :

There isn't anything that I don't like about this software!!!!

Expensive but worth it!

Commentaires : Online scheduling spedning my life doing notes

Avantages :

I like the ease of documentation and scheduling.

Inconvénients :

Have not been using long enough for any issues.

ChiroFusion Review

Commentaires : ChiroFusion has a strong support team.

Avantages :

It is easy to understand and use. it has a good look.

Inconvénients :

It is missing some features such as patient registration using a phone. It is not easy for the patients to pre register. It is difficult to fix a mistake in patient records such as a wrong date of incident or birth date.

Great Value for EHR

Avantages :

The features included in even the cheapest option is fantastic. I love having the billing and EHR all in one!

Inconvénients :

Sometimes being browser-based can have drawbacks, like losing internet connection.

Old Dogs, New Tricks

Commentaires : We decided to wait on this review until we had actually learned the system.....so here goes: Started out in this business with paper charts, paper claims, etc. etc. Recent EHR changes, as well as electronic billing brought me to medisoft and the other 'fusion' type software, which is less and less free the more you add to it. It was time to look for a comprehensive suite that will enable the billing, scheduling, and documentation all in one suite. The team at Chirofusion has filled all of the required boxes. I was paying $89 per month for a clearinghouse, and their new annual maintenance fee added another $30 per month. In addition, keeping Medisoft up to date annually was another $40-50 per month. Strictly speaking, this software is saving me money over the prior approach. Your documentation will be top notch. The transition was a little painful, as everything is interconnected, but once you get used to that fact, and realize that your office is now paperless, you will have no trouble moving forward. The daily reports are comprehensive, and the exam routines are very comprehensive, and will allow you to include as much information as you would really care to have in the file.

Avantages :

The support team is superb. I mean superb. They work very hard, and hopefully they are fully appreciated for what they are doing for our profession. They have vast amounts of appreciation from this office. The billing module is also superb. When using Medisoft in the past, which has been a mainstay for many years, the accounting was never fully spot on (no doubt a reflection of how we were using it). This system, however, will allow you to keep track of every single transaction, posting, write off and payment. Patient payments are kept in our system as unapplied credits until the claim comes back, at which point we will adjust the line items, apply patient responsibility, and close the claim. Bang. Done. ****For your medicare patients, make sure that you go through the write offs carefully. One of our big insurers will assign a non covered status to exams, extremities, etc., and the system will automatically follow suit. You will have to manually assign these responsibilities to the patient when posting the EOB. If I can learn this, you can learn this.**** Posting of the remits is as painless as it can possibly be. The integration with Office Ally is superb, and you do not even need an account with them. You will communicate with Office Ally only when setting up your insurance companies for EOB / ERA / EDI, and that's it. If they do not accept a claim, you better figure out why (they will generally tell you), so you can correct and resubmit it.

Inconvénients :

This is a newish product. They are still working on it, and there are quirks. It took us a while to learn them. Do not hit the enter key in the payment entry screen, or it tanks the whole affair. From what I can see, they are working diligently to get through these issues, and they do listen. Note and a claim in 30 seconds is perhaps a stretch. If you are going to be collecting, applying, and accounting for a copayment or deductible payment, that is 15 seconds right there. There is a fair amount of clicking just to enter a payment, and it will not recall anything from previous visits. If you are interested in keeping track of relevent changes in your patient's picture from one visit to the next, it will take you a short while to document this as well. It does pull through information from the last visit, and makes it very easy however. Some of the screens are a bit disjointed. The software does not have the polish that it will in a year or so, but it does it's job very well, and is perfect for smaller to mid sized practices. Not convinced it is a high volume practice solution, but if that is you, then have someone running around with a laptop behind you, and you will be all set. Couple of friday mornings, no service. Updates to the servers, etc, which is great. Growing pains, which, given what we are getting, for a very reasonable price........not the end of the world. ***You cannot have multiple unsigned notes open on a patient***

Chiro

Commentaires : Good! I like the software and have used many others throughout school

Avantages :

Easy to navigate through scheduling and doing notes.

Inconvénients :

System can be glitchy when all four employees are using at the same time.

Great EHR but extremely poor support

Commentaires : Overall my experience was great until I had one major issue and asked to speak with someone from management and refused to speak with me. When I am spending $2500 a year and have an issue, the least they could do is to speak with me, admit there was an issue, apologize about it and work on it so that it does not happen again instead of just saying it was not major issue and most issues are resolved in a 24 hour period (Jessica B). Sadly, I will be switching if I do not hear back from them.

Avantages :

Great software for solo practice, very user friendly and cloud based which makes it user friendly. The options to integrate are all great but ofcourse they do add up in cost.

Inconvénients :

By far the worst customer service when it comes technical issues. For the last 6 months, we have had 8 incidents where the online scheduler had stopped working. In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which meant none of our patients could schedule an appointment and we had no clue it was down. When asking what was the issue, they respond with "we will investigate and get back to you" and they never do. Trying to speak with someone is impossible. They will not speal with you over the phone unless you pay $15 one time to just speak with someone.