Zoho Expense

Commentaires: Originally, about 2 years ago, I was using QuickBooks for my business and Zoho for CRM, Meetings and other. I did not realize that Zoho offered an Expense product.
I really enjoyed my initial experience with Expense and immediatly migrated my database to Zoho. I was actually taking QuickBooks training sessions (at $85 a pop) with our Austin SCORE branch. Zoho has a very rich knowledgebase of trainging on their entire suite. Zoho has posted dozens of training videos on YouTube of which I have personally viewed around 30 of them I believe. I created a favorites folder and tag the Zoho videos for that reason. I have personally never had to call their support-if there is something I am usure of, the YouTube/Zoho combo solves any questions I may have.

Avantages: All of the basic user GUI tools and features work flawlessly. I have never once had one of those SalesFarce moments where it took me 3 weeks to figure out the issue why new phone could not capture receipt images and other similar experiences that my associates have had. Really, understanding the operation and navigation was suprisingly intuitive. I really enjoy the aethetics; and compared to the bowl of spaghetti GUI with QuickBooks, I have never found myself in a situation where I obligated to seek out and pay for additional training because I was completely lost. The only people critical of Zoho products are those working for cometitors and folks who have never used any of the products.

Inconvénients: In the past, many products including Expense could be a little light on features and more challenging in large, multi-platform, multi-facility, multi-user implementations. But honestly, think about SalesFarce and another three-dozen or more competitors in that space and find one that is an "everything for everyone" product - they dont exist. Zoho seems to be commited and persistent and building out the feature-set in the entire product suite.

Commentaires: We are very satisfied with the product. We have had good feedback from our clients, who use Zoho to submit their expense reports. They meet the deadlines without any problem. It is an ongoing process that facilitates them with easy ways to edit expenses, attach receipts, and send reports.

Avantages: Set-up, implementation and training was simple. Zoho support was all the time helping us to go through all the steps to customize the application according to our needs. It is a friendly user application. Integration with QuickBooks Online was not an issue at all and doesn't need extra software to connect.

Inconvénients: There are some banks that don't facilitate the automatic integration. However, this can be done manually. The statements are uploaded into Zoho without any problem.

Commentaires: Very good experience. My users like the app and this work for accounts is automated largely.

Avantages: 1. Employees can file expenses remotely and do not need be present in office
2. Approval can happen on phone and no need to wait for people to sign in their presence
3. Employees get easy access to pending expenses and cleared expenses
4. All records are easily available online for future references and audits
This way compliance, audits and general operations get automated largely and work becomes - easy, quick, paper-free, transparent and data-safe.

Inconvénients: The only drawbacks are that some users need support in initial period when not people are not very mobile friendly due to lack of understanding of terms and on for expenses without invoice cannot be approved separately which happens sometimes when users spend in some places. If there could be an added approval for invoice-less expenses separately within the report then it would serve an additional audit purpose as well.

Commentaires: Zoho's Expense is overall excellent. I really like this product. I will recommend this product to my friends business. It is simple and easy to use.

Avantages: This software removed huddle for businesses. The Auto Scan is the best solution for recording expenses receipts. It is very simple when you have a chance to see the demos.

Inconvénients: The Manual Receipts Entries are the least that I did not like much about this software before the I can switch it to the Auto Scan. However, I really like this product. It will save headache for companies.

Avantages: Zoho Expense was a reliable and affordable alternative to services from large companies when it comes to expense reports. The support of their team is always good, and they react quickly. The interface is simple and understandable even for the beginner. Very rich functionality and excellent reports. This gives excellent information to analysts, where their money goes, the cost behavior of different departments and different employees.

Inconvénients: I wish this provided a little more in the area of customization when it comes to employee reports. We would like to be able to put different wage rates and monitor this in the statements. There are also some minor bugs, but I think they will be fixed in the next updates.