Qui utilise ActiveDEMAND ?

ActiveDEMAND est une plateforme de marketing flexible et abordable pour les agences de marketing et les marketeurs de PME.

Description de ActiveDEMAND

ActiveDEMAND est une plateforme de marketing flexible pour les agences de marketing numérique et les marketeurs. Ses progiciels vont de l'application complète de suivi des appels pour les marketeurs de petite entreprise au puissant portail d'agence marketing conçu pour les agences de marketing numérique avec des besoins en gestion multiclients.
Engagez et suivez les prospects à l'aide du module de suivi des appels intégré complet et allez plus loin avec des modèles d'e-mails, des pages de renvoi et des réseaux sociaux intégrés.

Informations sur ActiveDEMAND

ActiveDEMAND

https://www.activedemand.com/

Fondé en 2012

Prix de ActiveDEMAND

ActiveDEMAND n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de ActiveDEMAND ci-dessous.

Version gratuite

Non

Essai gratuit

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ActiveDEMAND - Fonctionnalités

Logiciels d'account-based marketing
Analytique
Identification du compte cible
Lead nurturing
Lead scoring
Outils de prospection
Personnalisation de campagne
Segmentation de la clientèle
Suivi de la progression
Suivi des engagements
Analyse prédictive
Attribution de canal
Cartographie du parcours client
Mesure des performances
Statistiques sur les médias sociaux
Suivi des campagnes
Suivi du RIO
Tableau de bord
Tests A/B
Web analytics
Analyse prédictive
Attribution entre canaux
Attribution multi touch
Cartographie du parcours client
Modélisation de l'attribution
Segmentation du public
Suivi des conversions
Suivi du RIO
Attribution des campagnes
CRM
Enregistrement des appels
Présentation du numéro
Reconnaissance SVI et vocale
Routage des appels
Suivi des conversions
Suivi des mots-clés
Découverte de contacts
Gestion des pipelines
Identification des visiteurs
Importation et exportation de contacts
Intégration des bases de données de leads
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Campagnes de drip marketing
Gestion des campagnes
Gestion des pipelines
Lead scoring
Mesure des performances
Notifications de leads
Personnalisation
Saisie de leads
Segmentation de leads
Tests A/B
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B
Distribution de leads
Extraction de données
Formulaires en ligne
Lead nurturing
Lead scoring
Lecture de cartes de visite et de badges
Notifications de leads
Qualification de leads
Tableau de bord
Analyse d'impact relative à la vie privée et la protection des données
Contrôle d'accès
Gestion des consentements
Gestion des incidents
Gestion des risques
Gestion des stratégies
Identification des données sensibles
Mappage de données

Avis sur ActiveDEMAND

Afficher 5 avis sur 66

Note globale
4.2/5
Facilité d'utilisation
3.6/5
Service client
4.5/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.1/5

ActiveDEMAND - A hidden gem

Publié le 01/11/2018
Tim H.
Managing Director
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).

Avantages: ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

Inconvénients: The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

Réponse de l'éditeur

envoyé par ActiveDEMAND le 06/11/2018

Hi Tim,
Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it.
Thanks again!
The ActiveDEMAND Crew

Awesome product!

Publié le 04/10/2019
Claudia P.
Fund Administrator
Capital risque et capital-investissement, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use, customer service is excellent, and has all of the features that are important to me. Pricing is reasonable considering other companies that offer the same features charge twice as much. I am happy with ActiveDemand and I recommend it.

Avantages: The Customer Support and his support team have provided to me is exceptional. When I was a new subscriber, He called me every week. He wanted to make sure I was happy with the product. Months later and he still calls me although not as often which is great but I know I can count on him when I need him. Also, I was looking for manual and automatic scoring. This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training.

Inconvénients: When editing the email, the "Text" removes the spaces between the paragraphs. Most importantly, I would like to have the option to sort the contact lists. Lastly, it is not easy for me to determine if someone has unsubscribed or if the email I sent was blocked by the recipient's firewall. This is very important to me so I would really appreciate if I could somehow separate the unsubscribers from the ones who didn't unsubscribe but that are showing a red circle next to their email address.

Réponse de l'éditeur

envoyé par ActiveDEMAND le 09/10/2019

Hi Claudia,
Thank you for taking a moment to review ActiveDEMAND. We really appreciate all feedback and we are happy to hear ActiveDEMAND is providing value to you. We work constantly to improve what ActiveDEMAND offers and your suggestions to improve the UI are appreciated. Thank you for your positive feedback for our support team. We have to agree - they are pretty great.

Powerful functionality, once you get around the user experience

Publié le 16/10/2019
Jon O.
Content specialist
Ressources humaines, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
2/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were trying to implement marketing automation, and to capture leads from our website and put them into Salesforce. We have been successful with both of those, and I have been particularly impressed with the quality and flexibility of ActiveDEMAND's support team.

Avantages: You can do an awful lot with ActiveDEMAND. Automation workflows, form submissions, CRM integration, email creation and sending, lead scoring - it's all there. I would say that it outperforms Pardot and possibly even HubSpot, while being less money.

Inconvénients: The user experience is horrendous. Once you know where things are, what icons mean, and get inside the head of the people who built it, you can get around with relative ease. But until that point, you are pretty much reliant on the support people for help. The good news is that the support team are EXTREMELY helpful and don't mind you talking to them on the chat three, four times a day!

Réponse de l'éditeur

envoyé par ActiveDEMAND le 22/10/2019

Hi Jon, Thanks for your feedback on the ActiveDEMAND software. You have provided some very positive comments and also some items that we can improve upon so thank you for that. We continue to work on the software to make the user experience better and provide stellar support as we continue to update and grow. Thanks again for the comments!

Might be great software, but...

Publié le 01/11/2018
Jeff H.
Sales Director
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
2/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
2/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Inconvénients: I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation Consulting team or my company cheaped out and didn't want to spend the necessary money that was required to make this thing work right... so, in the end, it's screwed up a bunch of my CRM data and I've been spending a bunch of time stumbling across bad data and duplicates then need to be removed, merged, including contacts who get re-mapped to other account owners or even the wrong account! Additionally, there are a ton of meaningless data entries now gumming up the running history in my CRM so that it's near impossible for me to find my last meeting notes... It's been a mess, so we had to delete a bunch of those system automated data entry notes in the CRM history, as well, and then turned off ALL live connection to CRM and do a simple "Post to CRM" from ActiveDemand and I'm a happy camper, again. Also, the Chrome extension runs too much interference on my processor when I am doing other research or hitting other web sites. Caching like crazy until I turned off the extension.

Réponse de l'éditeur

envoyé par ActiveDEMAND le 01/02/2019

Hi Jeff,
Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically possible, but not recommended. Sales people need information, not data. Most people are not used to having the capability of driving so much information into the CRM (like we provide) ... someone thought it would be useful to get EVERYTHING into the CRM (like ice cream, a little is great, a lot must be AWESOME!) which caused your early issues. We do not charge for CRM integration services, our consultants are always available to review an integration. Please take advantage of our exceptional support staff, we are here to help.
The ActiveDEMAND team.

Techi oriented

Publié le 04/10/2019
Vernon D.
Director Of Sales & Marketing
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great customer service

Avantages: It’s got a lot of functionality packed into it

Inconvénients: Some options require a more tech oriented person, however the customer service is always on the ball and ready to help where they can

Réponse de l'éditeur

envoyé par ActiveDEMAND le 09/10/2019

Hi Vernon, Thank you for taking the time to leave a review for ActiveDEMAND. We agree that our customer service team is fantastic and always ready to help with some of the more difficult features that ActiveDEMAND offers. We also provide a library of videos, and support articles that we constantly update to help understand our software and its features. Thanks again for the comments.