LandlordTracks Management Software

LandlordTracks Management Software

par LandlordTracks

Qui utilise LandlordTracks Management Software ?

Cette solution s'adresse aux gestionnaires immobiliers (résidentiels et commerciaux), aux propriétaires et aux groupes d'investissement privé aux États-Unis, au Canada, en Australie, en Nouvelle-Zélande, en Afrique du Sud et dans le monde entier.

Description de LandlordTracks Management Software

Ce logiciel web de gestion de biens résidentiels et commerciaux automatise tous les aspects de la gestion des biens pour les appartements, les copropriétés, les maisons et les commerces de détail. Tirez parti des systèmes de gestion des baux, des biens inoccupés et des ordres de travail de l'éditeur pour améliorer l'efficacité et la productivité de vos activités de gestion immobilière. La suite de comptabilité entièrement intégrée et automatisée vous fera gagner du temps grâce à des fonctions de collecte automatisée des loyers et de facturation automatisée ainsi que des outils de suivi automatisé des paiements en retard.

Informations sur LandlordTracks Management Software

LandlordTracks

https://landlordtracks.com

Fondé en 2009

Prix de LandlordTracks Management Software

LandlordTracks Management Software n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de LandlordTracks Management Software est disponible à partir de 15,00 $US/mois.

À partir de

15,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

LandlordTracks Management Software - Fonctionnalités

Logiciels de gestion immobilière
Base de données de propriétaires
Biens commerciaux
Calcul des pénalités de retard
Facturation
Gestion de l'impôt
Gestion de la maintenance
Gestion de site web
Gestion des assurances
Gestion des contacts
Gestion des frais
Gestion des portefeuilles
Gestion des propriétés résidentielles
Portail des locataires
Portail des propriétaires
Suivi de location
Suivi des locataires
Suivi des locations
Suivi des logements inoccupés
Traitement des paiements
Vérification de crédit
Baux commerciaux
Baux commerciaux
Baux résidentiels
Création de baux
Facturation
Gestion de la comptabilité
Gestion des biens
Gestion des contacts
Gestion des documents
Gestion des portefeuilles
Gestion de l'impôt
Gestion de site web
Gestion des places vacantes
Paiements en ligne
Portail des locataires
Suivi des locataires
Vérification de crédit
Base de données de biens
Base de données de membres
Gestion de site web
Gestion des calendriers
Gestion des comités
Gestion des documents
Gestion des ordres de travail
Gestion des événements
Traitement des paiements

Avis sur LandlordTracks Management Software

Afficher 5 avis sur 50

Note globale
4,2/5
Facilité d'utilisation
3,9/5
Service client
4,4/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4,3/5
Jared H.
President/Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/12/2019

"Professional, Effective, Resourceful, Low Maintenance Property Management"

Commentaires: My business went from startup to professional overnight. It's systems have decreased employee cost in time and compensation. My employees are empowered to do more now. We can do more with less people. The store front for my tenants and landlords has given them confidence in me and my abilities. For all that are involved we are having a great time using it and growing our business!

Avantages: The ability to turn my business into a professional, effective, resourceful, and low maintenance company. The admin time is so short. The user interface is incredible. The end consumer loves what they are seeing and it helps to retain my clients. The user guide has made it so easy to understand what I need to do without having to call the help desk and ask questions. The Help desk has been wonderful when I have called a few times during set up, however the user guide has been amazing. I love how I can have multiple income streams managed with the software. Whether short term or long term rentals you can manage both effectively here. The integration of the marketing is awesome. I click publish and it goes to websites that are the most popular where tenants are and I get quick results on tenants. The integrated background check features. This makes it simple and easy to find out information to make an educated decision on potential tenants. The background office and document storage prepares me for my accountant and my attorney in case of mishap or for taxes. The whole system is incredible. I am so glad I chose this software system.

Inconvénients: I haven't found any cons up to this point in using the software.

  • Provenance de l'utilisateur 
  • Publié le 10/12/2019
Victoria C.
Manager
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/08/2017

"Some things are annoying"

Commentaires: Organization of tenants

Avantages: Organization is awesome, except for it doesnt really alphabetize anything. I love the ability to be able to accept all types of payments. I do however think that they need to cater better to weekly tenants. A calendar next to each section would help so you can select the dates rather than try to figure them out and make sure the weekly payment is made

Inconvénients: We need to discontinue using Landlord Tracks fix for overpayment credits. It looks good initially, but reports are messed up. So in the future if someone overpays, do this: 1. Accept payment, but apply to 2 different invoices. You may need to create a new invoice for the next time period.
Example: Tenant A wants to pay $200 cash, but only owes $180.
Invoice 1: Receive $180.00
Invoice 2: Receive $20.00
2. Make sure of the amount owed, especially with credit card payments, prior to receiving payment.

Réponse de l'éditeur

envoyé par LandlordTracks le 18/08/2017

Hi Victoria, We'd love to visit with you about the way you are handling the credits. The way you are doing it doesn't sound correct and is likely why your reports don't give you the numbers you want. The software has a good way of handling the situation you referenced when a tenant over pays the $200, but only owed $180. If done properly the reports will be accurate. The system can automatically issue a credit to the tenant for the $20 to be applied down the road if you want. Give our support team a call at 1-800-769-6373 and we'll show you how to do it. We'll also try to reach you on the phone. Thank you!

  • Provenance de l'utilisateur 
  • Publié le 18/08/2017
Karolyn S.
Operating Manager
Immobilier, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 04/04/2018

"Double edge sword"

Commentaires: Enough use to of the system to realize that it is not suitable for my business.

Avantages: The human beings that answer the phone on the Help Desk. Aaron, Mark & Mark's replacement are excellent to liaise with.
Great system if you are just managing your own properties and not using for a property management company.

Inconvénients: The licensing fees are comparative to competitors, however the features & functionality, system "up"time & ease of user adoption and followup from help desk requests are a lot to be desired. 1. I do a lot of work in the system outside of normal business hours. The system seems to always be periodically "down" from approx 9pm CST or at least this is the time frame when I have most issues.
Does the system "time out" in the background if so when? as there is no message received stipulating this fact. I have to log in multiple times to clear error messages.
2. Help desk requests that have been escalated, there is rarely any followup by Landlord Tracks to ensure users issue has been resolved. I have had to call back in on all occasions except once.
To date there is still an issue outstanding by approx 2 weeks with no followup
3. Online help need massive updating with "use case scenarios" 4. Release notes should be incorporated in the help area of the system, the client should not have to log into social media for this information 5. More regression testing is needed before releasing new versions 6. There is not a clear delineation at the sales pitch to advise that an independent accounting program is strongly advised if you are a managing company 7. As a company I am sure you have been in business for years, but the perception so far seems as though you are a new player in the market

Réponse de l'éditeur

envoyé par LandlordTracks le 10/04/2018

Karolyn, Thank you for your review. We left you a couple voicemails and an email last week to help you resolve your concerns. We take our customer support serious, as you have experienced, and want to do all we can to help you have a great experience. With replicated servers and industry standard fail over policies we are happy to report the servers have been up 100% of the time for 9 years now. In 2017 we had 3 reports of slowness similar to what you have outlined and they turned out to be a problem with the customers Internet provider, and local environment at their home/office. Our support team will be happy to do all we can to help you resolve any slowness issues. We also reviewed your phone logs, emails, and open tickets and we show all your requests were handled within 24hours. We aim to have the best customer service, so, please reach back out to us at 1.800.769.6373 if you have something you need help with. Thank you!

  • Provenance de l'utilisateur 
  • Publié le 04/04/2018
Aj D.
Managing Member
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/01/2019

"The Best Property Management Software"

Commentaires: This is the only Property Management platform that can micro-manage government subsidized rent payments which includes the government portion rent payment and the tenant portion of rent payment. No other property management software has the capabilities that landlordtracks has.

Avantages: After reviewing over ten property management software programs that were cloud-based this program was by far number one because of its ability to manage government subsidized housing. In out mNy years of experience there is no other property management software that has the capabilities as landlordtracks in managing any type of residential government subsidized housing and regular self paying residential tenants. We appreciate and thank its creators. They understand the true intricacies a property management.

Inconvénients: We wish the platform would offer a few more different types of auto-daily notices to the more difficult Tenants that have a history of paying late. Other than that we wouldn't change a thing.

  • Provenance de l'utilisateur 
  • Publié le 26/01/2019
Victoria C.
Property Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/03/2018

"Landlord tracks, you are so great!"

Avantages: We love landlord tracks. They are over there and their customer service is the greatest! They make changes when problems or issues arise with our system. This software is affordable and helps us keep track of our tenants every day. We love the dashboard and use it for everything. It organizes us in so many ways

Inconvénients: Locks up sometimes, wish we could chat with other people in the team while using the software. Dashboard reminders are a little weird especially if you want something to show up every single week on the same exact day.

  • Provenance de l'utilisateur 
  • Publié le 29/03/2018