Description de Thought Industries

Thought Industries optimise l'apprentissage avec sa plateforme. Stimulez l'engagement et augmentez l'adoption des produits grâce à des cours interactifs, des webinaires, des événements, des évaluations, des avis d'apprenants et une formation basée sur des mesures incitatives. Thought Industries dispose d'une bibliothèque d'outils performants et faciles à utiliser qui permettent aux organisations de développer de manière rentable leur activité et d'interagir avec les clients tout au long de leur cycle de vie. Tout se fait à partir d'une plateforme robuste.

Qui utilise Thought Industries ?

Thought Industries permet aux clients, aux marques et aux organisations de proposer un apprentissage en ligne aux professionnels, aux consommateurs, aux adhérents et aux publics d'entreprise étendue.

Thought Industries Logiciel - 1 Thought Industries Logiciel - 2 Thought Industries Logiciel - 3 Thought Industries Logiciel - 4 Thought Industries Logiciel - 5

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Thought Industries

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Avis sur Thought Industries

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,2
Service client
4,4
Fonctionnalités
4,2
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
64%
4
29%
3
5%
1
1%
Abbie
Abbie
Operations Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love using this software! Robus functionality with easily customizable settings.

5,0 il y a 5 ans

Avantages :

It's easy to use and customize things, and when I don't know how to do something there's a robust help site I can go to for information. The platform is capable of every function we need and they are always making improvements and adding functionality so we can stay cutting edge. I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform.

Inconvénients :

The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment.

Mark
Salesforce Administrator (É.-U.)
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Superior usability at a realistic cost!

4,0 il y a 4 ans

Commentaires : Our customers are able to navigate throughout their portal effortlessly, thanks to the ease of customization of the UI. Personally, I enjoy the administration accessibility and implicitness.

Avantages :

I am attracted to the modern, sleek design of the platform, as well as the ease of integration.

Inconvénients :

I do not enjoy the limitations on logging in as other users for discovery / troubleshooting purposes. The home/manager portal buttons atop the page are confusing and change based on where you are on the site, this is confusing to most of my internal users.

Réponse de l'équipe de Thought Industries

il y a 3 ans

Thank you so much for your review! Our team is currently fixing button consistency across the platform as part of our initiative to ensure a consistent experience across Manager pages. As far as trouble-shooting goes, your CSM will be in touch to get more information and see how we can best support you! We appreciate the positive review! We rely on your valuable feedback to continually improve our platform.

Utilisateur vérifié
Communication Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Machines, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A lot of potential, but not ready for the big leagues

3,0 l’année dernière

Avantages :

Focus on customer training, whereas most learning platforms are primarily for HR and internal training. Thought Industries is built to distribute (and sell) training to customers. Also great features for Panoramas, or customized environments for specific customers.

Inconvénients :

I feel they struggle with usability and flexibility. It's one of the clumsiest CMS's I've worked in as a developer, and feels like they're figuring out how to build this system as they go. That's a bit frustrating when you're building customer-facing content... UI and UX are critical, and they are lacking here. Additionally, they have struggled to distribute content on a global level, though that was one of our requirements during our evaluation and sales discussions. We've faced significant issues with compliance, payment, and legal issues outside of the US.

Nicole
eLearning Designer and Developer (É.-U.)
Logiciels, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Thought Industries, more partner than vendor

4,0 il y a 2 ans

Commentaires : Overall, our experience has been wonderful - most importantly the people that work at Thought Industries have been a dream to work with, specifically [SENSITIVE CONTENT HIDDEN] from the customer care group who helped us get transitioned from our old LMS, and [SENSITIVE CONTENT HIDDEN] from technical support who has helped us work through some technical issues. I do really think of them as partners, more than a vendor.

Avantages :

Our team is really using more of the features of Thought Industries now that we have our system up and running. What I like most it how the content is organized in the system, how easy it is to assign all of the settings available, and also how easy it is to assign access and use the panoramas to keep different audiences organized.

Inconvénients :

We are struggling with getting a stable certification exam running on the system. Also, I wish the details page could be visible regardless of the subscription model assigned to the user. Lastly, I wish the "back" arrow within the left hand navigation was truly a back "one page" button.

Réponse de l'équipe de Thought Industries

il y a 2 ans

Thank you so much for your kind sentiments, Nicole! We love to hear how we are more than a vendor to our customers. We have also passed your Cons along to Product and CX for a status update and consideration. Thank you again!

Alexandra
Customer Success Specialist (É.-U.)
Enseignement supérieur, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Growing Product With Lots of Potential

5,0 il y a 2 ans

Commentaires : We have grown with TI. They do a good job of trying to meet us where we are.

Avantages :

I do like that TI is working to improve the platform all the time. They aren't afraid to roll out new features to stay relevant.

Inconvénients :

We have had several instances where things stopped working as expected, and users admins were affected. Sometimes things change in TI without warning that affects our users, and it puts us in a difficult spot.

Réponse de l'équipe de Thought Industries

il y a 2 ans

Hi Alexandra! We wanted to take a moment to thank you for sharing your thoughts and experience which will be shared across our teams. We appreciate your partnership and look forward to continuing to grow with you!