Description de Fresha
Shedul est le meilleur logiciel de réservation pour instituts de beauté et centres de soins du marché. Simple, flexible et puissant, il est fait pour votre entreprise. Entièrement gratuit, sans période d'essai, en version illimitée, Shedul est accessible sur internet depuis n'importe quel appareil, partout, tout le temps. Permettez à vos clients de réserver facilement vos services depuis votre site web ou votre page Facebook et envoyez automatiquement des messages de confirmation personnalisés.
Le logiciel de réservation Shedul a déjà conquis 40 000 entreprises et 150 000 stylistes et thérapeutes dans plus de 120 pays.
Qui utilise Fresha ?
Utilisé par plus de 40 000 instituts de beauté, centres de soins et spas dans plus de 120 pays.
Où peut-on déployer Fresha ?
Fresha en vidéos et en images
Fonctionnalités - Fresha
- Accès mobile
- Automatisation du marketing
- Base de données de clients
- Base de données de contacts
- Carte de fidélité
- Confirmation et rappels
- Conforme HIPAA
- Emplacements multiples
- Formulaires personnalisables
- Gestion de la disponibilité
- Gestion de la paie
- Gestion des calendriers
- Gestion des cartes cadeaux
- Gestion des clients
- Gestion des employés
- Gestion des enseignants et du personnel scolaire
- Gestion des rendez-vous
- Gestion des stocks
- Gestion du personnel
- Intégration de sites web
- Intégration des médias sociaux
- Paiements en ligne
- Planification automatisée
- Planification des rendez-vous
- Planification du personnel
- Point de vente (PDV)
- Pour barbershops
- Pour les spas médicaux
- Pour salons de beauté et les spas
- Profils client
- Rappels par SMS
- Rappels par e-mail
- Rapports et analyses
- Rendez-vous récurrents
- Réservation en ligne
- Stratégie de marque personnalisable
- Synchronisation du calendrier
- Tableau de bord d'activités
- Traitement des cartes de crédit et de débit
- Traitement des paiements
- e-mail marketing
Alternatives à Fresha
Avis sur Fresha
THIS software is shaping up to be THE SALON SOFTWARE YOU WANT in your establishment
Highly highly recommend fresha! Just try it out, you'll thank me later!
Commentaires : Love love love fresha! I'm not paying an arm and a leg and the people that work at fresha genuinely care about you and want to make your business grow. These are Canadian locals that want to help Canadian businesses. I recommend fresha to everyone who needs a booking software... They are just that great I want to support them like they support small businesses!
I'm somebody who has difficulty just using Google sometimes. Fresha is so easy to set up and use, everything is straightforward and uncomplicated. They're booking software is free to use and when you get their POS machine, and you will want to, you don't pay a monthly fee, just a tiny percent (like 2.6% or something close to it) on purchases made only with the POS machine.
There's nothing that I dislike but one suggestion I would make would be with the cancellation policy, I wish there was a way that you could make it so that you could pick and cost different parts of each tier of the cancellation policy.. something light like if they rebook or cancel 24 hours before their appointment there is no penalty but a no-show gets charged 50% of what their bill was going to be.
Pourquoi passer à Fresha : I was just starting up my spa, didn't have a lot of money to spend on Spa booking software after everything I had paid out for all of my products and furniture, when I discovered how cheap it would be to have their POS machine, I had to contact them because their pricing seems too good to be true. They were just a company that were wanting to help smaller businesses and after trying them for over 6 months I couldn't possibly imagine some other Spa software, better than fresha just doesn't exist.
Commentaires : So far good for my existing clients, for new ones not the best.
I like that Fresha is constantly growing and adding new features to their app. Also like the "New Look". I like they help you pushing how to even do promotions as I can imagine not everyone is aware what some businesses do to attract their old client back. The costumer service is good, responding is fast as we all like that.
I feel it is harder to attract new clients.
So extremely easy to customize and use and the customer support is unparalleled
You can’t add many photos, and live support is limited
Very good but not perfect
Commentaires : We have used Fresha (Shedul) for over 4 years. The product has been consistently improved over the years and we are thankful for that. The booking process is really great. The product is (rightfully so) built for commission salons. We are not a commission salon and it would be great to have some reports and features that would work better for us. Unfortunately, as stated earlier there have been some recent updates that have made things more difficult. However, I would choose Fresha again and again. It has been an essential part of our business. Consistently working well for both our clients and our staff.
Uptime is great. Appointment booking is easy for the client online and also for our staff. Inventory management is good, though it could use some tweaking in the low stock/reordering process. Ability for customers to buy products and vouchers online is a plus. The iOS app is great. Credit card integration works great with our Fresha card terminal. Client reminders work very well. Reporting is really good. Lots of ways to get essential information in the report area.
Recently, there have been frequent updates to the platform that have created a more difficult checkout process. Flow was disrupted and essential parts of the POS process were put in hard to get areas making them easy to forget (ex. assigning staff member commissions on products). Bottom line, it takes more clicks to check a client out than it did before. Fresha payouts to our bank account are slow but consistent. This is a Fresha issue, not a bank issue. Fresha notifies you when they payout. The online store needs some work but I feel sure that will happen. There aren't enough shipping options for orders, sorting options for products, and modifier options for items. Clients can put in an invalid credit card number and still book an appointment even with no show/late cancellation protection turned on. This has happened several times in our shop and we have been unable to charge the no show fees because of invalid card numbers. Refunds to client credit cards are also charged a processing fee! Accidentally charge a client an incorrect amount? You'll be charged a fee for the wrong charge, for the refund and the correct charge. Not cool!
Alternatives envisagées : Salonist
Pourquoi passer à Fresha : Price
Thanks Fresha and team
I think I’ve said everything at the top.
I do feel the positive change in going with an app. I don’t know how I managed without it. I know there may be other apps about, but I’m happy with the pay as you go that Fresha do.
Before Fresha, I was using a pencil and an book. Clients had to call by phone to book an appointment or send a message through social media. On my day off, I would carry the book with me and divert calls to my phone. This wasn’t great if I was out and about shopping or just having a needed switch off /quiet time. I can honestly say that going online with Fresha, has changed my business. Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal. I think that Fresha helps my salon to reach out to the people who don’t like to call for appointments and for browsing prices and services without feeling like they have to commit. I love the now show fee. Has helped immensely. I like how the app overall polishes the business and makes it more professional. Generating new clients through this, has helped us grow and expand with new staff. Oh, I love that my accountant can also log in and get what she needs at any time without me having a hand written log. I love that it’s harder for staff to take money using fraudulent means. Fresha let’s me know exactly who’s paid what and I know exactly what’s going on.
If there’s anything I’m not sure about, I feel I can get in touch and ask. I’m not so keen on the card payment device. It’s a bit slow and clunky. Also- with the no show- sometimes people clear their account so you can’t take the payments they owe. I don’t think there’s much you could do with that. I would like the client info to merge better for people who one week book in with their maiden name of Scott and other times decide to be ‘oh.. is it under the name Wilson?’ And have 2 different client a counts ..or use different emails.