LMN

Foundational to Our Business

Commentaires : Estimating for profit.
Budgeting with a purpose.
Tracking Time and collecting job data.

Avantages :

I used to not know how to estimate jobs to cover all my costs. LMN has changed that as well as helped me track time on jobs and employee timesheets. This software is so foundational to our business, and I don't know what we would do without it. We can tailor our estimates toward jobs that make us money now, and help us weed out unprofitable jobs.

Inconvénients :

Having been with the software since 2015, LMN has grown exponentially. What started out as a simple, amazingly effective software has inevitably become more and more complex over the years as the developers have done their best to accommodate the wide range of landscapers out there. I understand this to a point, but I hope the developers see that the main advantage with LMN was being able to job cost and budget SIMPLY on an easy-to-use platform. More and more features is great but the law of diminishing returns applies. Please don't make this some lumbering giant that is no longer simple to use!

Know what you are getting

Commentaires : Was hoping to be able to replace Service Autopilot with this software but due to the difficulties in getting the scheduling and dispatching component to make sense and be usable we are now using both software packages and did not upgrade to the Pro version of LMN. I have tried to get help but usually get this watch video, the video did not help there are a lot of steps to get the scheduling to work.

Avantages :

The CRM and estimating piece of the software is very easy to use and really helps. The building a budget is an awesome piece to have to help you understand your numbers and help recover your overhead and make sure jobs are bid correctly. The pros really end there though.

Inconvénients :

The time tracking and scheduling piece we have never been able to get to work correctly and feels like it is not really integrated into the main software very disjointed and difficult to use. We have never been able to get to work correctly. All we have ever been able to do is use the CRM and estimating components.

You say potato, LMN says firetruck

Avantages :

The support team is available and helpful. Thats where the things I like about LMN ends

Inconvénients :

LMN is probably the least intuitive program you will ever find. It is literally like trying to learn a new language to figure out how to use the scheduling portion of the program. Once you learn their language and terminology you can start to figure it out. But then as everything starts to make sense you think, "who, in their right mind would make a program like this?" It literally seems like the development team started out with all these amazing ideas, got halfway thru the development, got bored, decided to work on something else and when the deadline came to submit a fully developed LMN just submitted their halfway done project. The scheduling calendar does not communicate with the crews timesheet in any way that I can determine. Wouldn't it be nice if you could convert a crews daily schedule to a timesheet that they just stick their times into so they didn't have to guess what task or service to check off? Wouldn't it be nice if the crews could click on a job on the calendar and it would take them right to the job and service they are supposed to be clocked into? Wouldn't it be nice if the daily schedule that you can print out or email to the crew LISTED THE SERVICE THAT THEY WERE SUPPOSED TO BE CLOCKED INTO?????? Ugh, I could go on and on. I would not recommend LMN unless you have an exorbitant amount of time to watch the Academy videos, schedule regular meetings with tech support and have an extreme tolerance for program development ineptitude.

Former CLIP user now using LMN

Commentaires : Overall experience has been positive. The team has accepted the software, crews use tablets to log work, the CRM function has been especially helpful.

Avantages :

It's comprehensive, innovative and provides information the team needs to get the job done.

Inconvénients :

The proposal writing function can be improved.

LMN the difference

Commentaires : Great from inception to full implementation they have been great.

Avantages :

It accelerated a lot of the programs and data we were doing before to give us the analytics we needed much faster! This allow us to have so much more confidence when quoting and deploy are employees

Inconvénients :

To fully implement just takes time but that is just the reality of engaging with a program like this.