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Description de LMN

Exclusivement destiné au secteur paysager, LMN est un fournisseur de logiciels de gestion d'affaire et d'opportunités d'apprentissage en Amérique du Nord. Sa plateforme cloud exclusive est utilisée par plus de 85 000 utilisateurs chaque jour au Canada et aux États-Unis. De la budgétisation à l'estimation, en passant par la planification, la gestion du temps et la facturation, LMN aide à créer de meilleures entreprises paysagistes avec un logiciel qui augmente les bénéfices, la confiance et la liberté, ainsi que les opportunités de formation via l'académie LMN.

Qui utilise LMN ?

Plateforme de gestion d'entreprise basée sur le web qui permet aux entreprises du secteur paysager de gérer et de suivre les services client, l'estimation des coûts, les ventes et les marges bénéficiaires à l'aide de QuickBooks.

LMN Logiciel - 1
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LMN Logiciel - 4

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LMN

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur LMN

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,1
Service client
4,3
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
72%
4
11%
3
9%
2
2%
1
7%
Kevin
Owner (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Foundational to Our Business

5,0 il y a 3 ans

Commentaires : Estimating for profit.
Budgeting with a purpose.
Tracking Time and collecting job data.

Avantages :

I used to not know how to estimate jobs to cover all my costs. LMN has changed that as well as helped me track time on jobs and employee timesheets. This software is so foundational to our business, and I don't know what we would do without it. We can tailor our estimates toward jobs that make us money now, and help us weed out unprofitable jobs.

Inconvénients :

Having been with the software since 2015, LMN has grown exponentially. What started out as a simple, amazingly effective software has inevitably become more and more complex over the years as the developers have done their best to accommodate the wide range of landscapers out there. I understand this to a point, but I hope the developers see that the main advantage with LMN was being able to job cost and budget SIMPLY on an easy-to-use platform. More and more features is great but the law of diminishing returns applies. Please don't make this some lumbering giant that is no longer simple to use!

Réponse de l'équipe de Landscape Management Network

il y a 3 ans

Hey Kevin, We're thrilled to hear LMN has helped your business grow! We pride ourselves on maintaining and further developing an easy-to-use platform that gives landscapers the digital tools they need to grow their business. We build our software through customer feedback, and we'll be sure to take this back with us as we continue to grow LMN. We understand that there has been a lot of change in the 6 years since you've joined, and our customer service team would love to help you if you're interested in further streamlining your business operations. We'd be happy to connect you directly to a team member to help you if you'd like. We also offer a variety of online trainings through our academy, and we're happy to pass on those to you as well.

John
CEO (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Know what you are getting

4,0 il y a 4 ans

Commentaires : Was hoping to be able to replace Service Autopilot with this software but due to the difficulties in getting the scheduling and dispatching component to make sense and be usable we are now using both software packages and did not upgrade to the Pro version of LMN. I have tried to get help but usually get this watch video, the video did not help there are a lot of steps to get the scheduling to work.

Avantages :

The CRM and estimating piece of the software is very easy to use and really helps. The building a budget is an awesome piece to have to help you understand your numbers and help recover your overhead and make sure jobs are bid correctly. The pros really end there though.

Inconvénients :

The time tracking and scheduling piece we have never been able to get to work correctly and feels like it is not really integrated into the main software very disjointed and difficult to use. We have never been able to get to work correctly. All we have ever been able to do is use the CRM and estimating components.

Réponse de l'équipe de Landscape Management Network

il y a 4 ans

Hi, John. Thank you for letting us know about the issues your having with implementing the Time and Scheduling features of the software. We want to make sure you're able to use the LMN software with it's full features. Please reach out to our customer service team so we can help you get this figured out.

Christa
Account Manager (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

You say potato, LMN says firetruck

3,0 il y a 3 ans

Avantages :

The support team is available and helpful. Thats where the things I like about LMN ends

Inconvénients :

LMN is probably the least intuitive program you will ever find. It is literally like trying to learn a new language to figure out how to use the scheduling portion of the program. Once you learn their language and terminology you can start to figure it out. But then as everything starts to make sense you think, "who, in their right mind would make a program like this?" It literally seems like the development team started out with all these amazing ideas, got halfway thru the development, got bored, decided to work on something else and when the deadline came to submit a fully developed LMN just submitted their halfway done project. The scheduling calendar does not communicate with the crews timesheet in any way that I can determine. Wouldn't it be nice if you could convert a crews daily schedule to a timesheet that they just stick their times into so they didn't have to guess what task or service to check off? Wouldn't it be nice if the crews could click on a job on the calendar and it would take them right to the job and service they are supposed to be clocked into? Wouldn't it be nice if the daily schedule that you can print out or email to the crew LISTED THE SERVICE THAT THEY WERE SUPPOSED TO BE CLOCKED INTO?????? Ugh, I could go on and on. I would not recommend LMN unless you have an exorbitant amount of time to watch the Academy videos, schedule regular meetings with tech support and have an extreme tolerance for program development ineptitude.

Réponse de l'équipe de Landscape Management Network

il y a 3 ans

Hi Christa, we are sorry you feel that way and would be happy to have a deeper conversation around how LMN can better help you and your company. Please reach out to support@golmn.com at your convenience and let's see what we can figure out. Thanks - AM

Charles
General Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Former CLIP user now using LMN

5,0 il y a 4 ans

Commentaires : Overall experience has been positive. The team has accepted the software, crews use tablets to log work, the CRM function has been especially helpful.

Avantages :

It's comprehensive, innovative and provides information the team needs to get the job done.

Inconvénients :

The proposal writing function can be improved.

Réponse de l'équipe de Landscape Management Network

il y a 4 ans

We're happy to hear you and your crew are enjoying LMN, Charles! Feel free to reach out to our team if you have any questions.

Jonathan
President (Canada)
Construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

LMN the difference

5,0 il y a 4 ans

Commentaires : Great from inception to full implementation they have been great.

Avantages :

It accelerated a lot of the programs and data we were doing before to give us the analytics we needed much faster! This allow us to have so much more confidence when quoting and deploy are employees

Inconvénients :

To fully implement just takes time but that is just the reality of engaging with a program like this.

Réponse de l'équipe de Landscape Management Network

il y a 4 ans

We're happy to hear how LMN has helped you grow and improve your business, Jonathan.