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Description de Scoro

Scoro est une solution primée de gestion du travail de bout en bout qui vous permet de contrôler l'ensemble de votre flux de travail en un seul endroit.

Outre les fonctionnalités de gestion de projet, Scoro propose des outils de gestion d'entreprise : la planification et le suivi du travail et des tâches, la collaboration, la base de données de contacts et le CRM, les devis et la facturation, le reporting avancé, les tableaux de bord en temps réel, etc.

Inscrivez-vous à la version d'essai gratuite de 14 jours pour en savoir plus.

Qui utilise Scoro ?

Les entreprises en quête d'une solution pour centraliser la gestion des projets, du temps, des ventes, des finances et du reporting.

Scoro Logiciel - 1
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Scoro

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,4
Service client
4,5
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
63%
4
32%
3
4%
2
0%
1
1%
Stephen
Stephen
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Impression, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Steve's review

5,0 il y a 3 ans

Commentaires : Scoro has helped our business enormously, we track KPI's and have excellent reporting.

Avantages :

It is a great project management software.

Inconvénients :

Marketing and CRM are very poor, suggest a bolt on to Zoho CRM Plus

Christopher
Assistant Director (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Scoro changed our business

5,0 il y a 2 ans

Commentaires : The software has completely changed our efficiency and allowed us to turn around quotes much faster. We know at just about any given time where our projects are from a cost perspective and where are margin will end up. It has been a very positive change and we could not do business without Scoro at this point.

Avantages :

The quoting and opportunity tracking is the reason we gravitated to Scoro. It drastically improved our ability to turn around quotes and track the status of all our opportunities. Our largest sales cycle has a cyclical time period, and Scoro's API allowed us to automate the creation of opportunities without any manual intervention. The pipeline helps us visual track our sales cycle and make sure we don't miss any deadlines.

Inconvénients :

There are small features that are missing from the software. I would like to see some dynamic capabilities in the software and custom fields. IFTTT functionality so that forms can dynamically change based on different scenarios. There are also some small searching and sorting annoyances that could easily be fixed. I would also like to duplicate multiple items on a quote. Doing it one line at a time does not save time.

Bryony
Bryony
Director (R.-U.)
Utilisateur LinkedIn vérifié
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Beware the 30-day notice period

3,0 il y a 7 mois

Commentaires : Deadful. The staff are condescending and unhelpful. The 30-day notice period after a 10 day subscription is outrageous.

Avantages :

The system works fine. It allows for project and time management, with easy quotations and invoicing.

Inconvénients :

The 30-day notice period came as a shock. I used Scoro for less than 2 weeks when my team decided that the software wasn't what we needed. I requested a cancellation (which you can't do yourself online as with other platforms), and they charged me a full extra month fee. I find this outrageous. The people I have dealt with from Scoro are all very condescending and they record discussions without asking for permission.

Réponse de l'équipe de Scoro

il y a 7 mois

Hey Bryony, Thank you for taking the time to leave us feedback - any and all is always welcome so we could continuously improve our operations. We apologise, for the negative experience. Our services team by no means wanted to come off condescending, but only wanted to offer additional help, as you were such a recent customer of ours. No customer is less important that another and all escalated cases are reviewed with utmost care and with the customer always in mind and we apologise if the review took longer than expected. Choosing the correct software which suits your company’s needs is also our priority and by no means do we want to charge people for a services which are not for them. Considering all aspects you were refunded in the beginning of this week for the remainder of the period and we truly hope you find the best solution for you. Mary

Gabriele
Head of Sales (Norvège)
Textile, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great tool to manage our sales process and follow internal projects

5,0 il y a 3 ans

Commentaires : Scoro has an awesome onboarding & support team, I've witnessed firsthand how on top of everything they are and how easy it is to get ahold of help if I'm working on a new workflow and have a question about the best way to do it. Scoro's Dashboards are the key to my sales team's performance and I love the level of transparency we have in the team due to numerous ways to delegate and track work!

Avantages :

Best part of Scoro is how comprehensive it is to use it. We record every single step from capturing a lead to making an order, recording the qualifying process, thorough information about the client and their needs, communication, and every step that our team needs to do to convert the lead. Tracking communication and different initiatives allows me to track every single important KPI on my team's list and have transparency in where every team member needs to improve, helps to find concerning parts that need fixing. I love the Dashboard.

Inconvénients :

As we're a manufacturing company, we, unfortunately, can't use the invoicing part of Scoro, which is a bummer, because we lack the warehouse functionality. If we were providing services rather than products, I'd love that for us.

Glen
Project Manager (Australie)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Well designed software with excellent customer support

5,0 il y a 3 ans

Commentaires : Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.

Avantages :

The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.

Inconvénients :

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.